Overview

Palace Of The Golden Horses

Jalan Kuda Emas The Mines Resort, Seri Kembangan 43300, Malaysia
+60 389 464 888

RM 235+

Overall guest ratings

6.9/10 Good
Based on 1,503 reviews

Review highlights

  • 5.4
  • 4.9
  • 4.9
  • 4.8

Nearby

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    About

    Placing you within a 15-minute drive of Bukit Jalil National Stadium and Mid Valley Mega Mall, Palace of the Golden Horses offers an airport shuttle at scheduled times for MYR 200 per room. Guests can take a dip in the outdoor pool or grab a bite to eat at Carousel, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A fitness center and a terrace are other highlights, and rooms at this upscale resort offer up nice touches like iPod docks and rainfall showerheads.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Washer/dryer available in-room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 1,503 reviews
    • 5.4 "Location is acceptable."
      6.2 "Only 62% were satisfied with the proximity to shopping."
    • 4.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.9 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      0.2 "For 98%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      2.5 "75% had problems with the shower."
      1.8 "82% were disappointed with the minibar."
      0.9 "91% thought the tv was sub-standard."
      2.2 "78% said the bathroom was dirty."
      2.0 "80% didn't like the balcony."
    • 4.8 "Service is below average."
      2.3 "77% indicated the reception staff was not good."
      3.3 "67% thought the service was unprofessional."
      2.0 "80% said the booking process was inefficient."
      2.2 "78% complained about the room service."
    • 4.7 "Disappointing food."
      1.9 "For 81%, the dining experience was not enjoyable."
      2.0 "Unclean dining area, according to 80%."
    • 4.5 "Breakfast is below average."

    Overall rating

    6.9 Good
    Based on 646 reviews
    • 7.6 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 5.6 "Location is acceptable."
    • 5.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 5.3 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 5.1 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 4.8 "Disappointing food."
    • 4.6 "Breakfast is below average."
    • 3.4 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 1.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 571 reviews
    • 6.0 "Pool is mediocre."
    • 5.8 "Location is acceptable."
      6.6 "Only 66% were satisfied with the proximity to shopping."
    • 4.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
      5.0 "50% considered the lobby entrance to be so-so."
    • 4.6 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."
      1.4 "86% found problems with the furniture."
      0.2 "For 98%, the rooms looked old."
    • 4.6 "Disappointing food."
    • 4.2 "Breakfast is below average."
    • 4.2 "Service is below average."
      2.1 "79% indicated the reception staff was not good."
      4.7 "Bad housekeeping, according to 53%."
    View all review categories

    Overall rating

    6.8 Good
    Based on 135 reviews
    • 5.7 "Location is acceptable."
    • 5.5 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
    • 5.1 "Service is ok."
    • 4.6 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      3.7 "63% complained about the bathroom."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."

    Overall rating

    6.8 Good
    Based on 150 reviews
    • 5.7 "Location is acceptable."
    • 4.7 "Breakfast is below average."
    • 4.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 4.6 "Service is below average."
      2.0 "80% indicated the reception staff was not good."
    • 4.5 "Rooms are not good."
      1.3 "87% found problems with the furniture."
      4.0 "60% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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