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The staff was very pleasant and the pool was amazing as well as the hot tub. The housekeeping was great. very friendly and very polite. Couldn't connect to the internet.. it took too long to work.
The building was undergoing major renovation. The front desk was in an entrance hallway. The pool, sauna and fitness center advertised on the front sign were all closed. During check-in the fire alarm went off five times. There was scaffolding around the building and men with hardhats on the elevators removing wheelbarrows of cement and other materials. Ceiling tiles were missing as electrical work was being done and large equipment and machinery was being operated near hotel guest rooms. The parking lot was full of construction trucks and trailers and signs were posted that guest assumed all liability for accidents. Once I decided not to stay, management refused a refund. Horrible customer service and a worksite that is likely illegal in some way to have the public moving in and out of.
It was very basic. There was a decent pool but the hot tub was broken. The breakfast was yogurt, breads, cereal and warm up eggs. It is located with most of the other hotels and about a 5 minute drive from the locks. I think it is next to a Walmart. There must have been a junior high school baseball tournament in town because the hotel was full of young girls and their family. I believe the staff were annoyed by this and some what cold/unfriendly. We were given a handicapped accessible room but the shower head was below waist level at all times and the tub would not hold water for a bath. We didn't mention this to the staff because the hotel was very crowded. There is a small dated jungle gym with some broken features near the parking lot for kids. There were nails sticking out.
The room wasn't cleaned very well and there was things in the room that didn' work.
Fair price. Front desk check in was very slow.
Clean rooms, great breakfast, great pool, welcoming staff, great breakfast great location. I would stay here again. would have loved 2 queen bed rooms that were adjoining, but this configuration doesn't exist, online or in person. If I could have chosen that option or been better described if it was an option I would have chose that.
Price and location Parking lot wasn't plowed but I guess it was because it was always full. Very hard to find a spot to park. Yes I could have used valet but that's not convient when you are staying in the east wing.
The food at the little cafe was great, the man playing traditional Indian music was awesome and very friendly The staff seemed extremely busy, there were long black hairs under the bed sheets, the room was old and needs updating/repairs
Very nice hotel and cheap price. Everything was clean and up to date. Staff was very friendly. Good size gaming areas. Nothing was wrong with this hotel to me
very clean, friendly owner, drive up to room, pet friendly a little outdated and the fried made a lot of noise at night.
Easy to get to.... Clean and friendly management. Stairs to upper level.
The staff was great. The manager or whoever he was gave me a room with 3 beds so my 2 kids could have a bed to themselves. The room was clean. He was very nice and helpful. Overall, was very satisfied. Would recommend & would stay again. Not enough parking. Couldn't get the fridge to work until end of two day stay. No trash can in room.
Everything was clean. All ammenities were present. Shower worked great. Plenty of hot water. Staff went the extra mile to accomodate our needs. The air conditioning unit in our room was falling apart. The room smelled musty.
The staff was helpful. I had to get to the airport early, so I checked out before 5am. My flight was changed to the next day, so I went back to the motel. They gave me back my room until the regular checkout time, so I got some more sleep. I would've stayed again that night, but my mom wanted to stay downtown to watch the boats go through the locks. The walls are thin, but that wasn't a huge issue under the circumstances. The bathroom sink drained slow. There were two shampoos in the bathroom, but no body lotion. No significant room for improvement.
The location, staff, and cleanlyness is great! The rooms are super small but comfortable beds. The rest of the facilities for guests could use renovations and upgrades.
We had never been to the U.P. before we found everything very easy to find and the people running the Super 8 were extremely helpful and our stay was very pleasant we would come back again if we were ever in the area.
Continental breakfast was decent, waffles were delicious! Hard boiled eggs, yogurt, toast, cereal , fruit and pre packaged Danishes were offered. Overall a good variety. Rooms are small. Can hear other guests through common walls.
I can t think of anything. The room was to small, no desk space, tv was old. They added an extra occupancy tax afterwards. You can hear people in the next room talking.
Very clean and comfortable. Friendly staff. Was very happy with facility.
The bed Bathroom: sink not working properly, no exaust fan. Phone totaly inop, frige did not work. Sunday morning breakfest, did not have enough of every iteam.
Price and the room. Staff did not seem to know what they were doing. The breakfast was horrible. There was dog feces in the hallway, instead of cleaning it up right away, they were more concerned with finding the dog. The parking lot was tore up.