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Costumer friendly and warm homey environment pus good internet services no complaints
Some staff were awesome. Manager not so much. Internet connection was bad, and not always working. Jaucuzzi did not have hot water or much jet action.. Was surprised when told 26% would be added to reserved price.. Reread contract and finally found this charge in the smallest possible print.
Laid back approach but friendly service.
Good breakfast, helpful staff, good location, nice atmosphere, special rooms (steep stairs in cheapest rooms).
Good position in the "Ciudad Colonial" and good quality/price ratio.
Staff was friendly and breakfast was good with fresh fruits every morning. We had to leave one day ealier and staff was very understanding about it. Good hotel. My room (close to the pool) had wooden stairs to the upper lever where the bed was, stairs very difficult to climb and even dangerous for a young couple, so I would not recommend it for children or older people.
Read the reviews as they have been accurate for my decisions to book here. The staff will do whatever they can to make your stay work well. The small in room safe worked well. The room and bed were comfortable and the breakfast was great. You are surrounded by the 1600's architecture throughout the Zona Colonial. Festive, pleasant people and nice restaurants, bars and lots to see abound.
very romantic, small rooms ideal for couple/someone who is looking for some adventure. perfect location for visiting the old city slow internet, staff having some trouble with english, almost missed the airport run , kitchen was not working while being there
beautiful older building, gorgeous mango tree, nicely renovated,location minutes walk to colonial buildings, hearty breakfast, friendly staff did not charge me for half hour of internet Cat miawling day and night, tiny room, metal cheap dresser in bathroom, cheap regular curtains, no black out blinds, noisy air conditioning unit. Room needs to be updated, paint flaking off, vent with chipped paint, small safe not secured to wall/dresser, TV with only CNN in English, not satellite. Very tiny pool, looks a lot bigger in picture, same as rooms. Painting of Haitian leaders in dining room,all staff except one were Haitian, I speak French and Spanish fluently so this was not a problem. Restaurant was closed, due to maternity leave and this was not mentioned on website. I stayed here because it offered restaurant service. I had to leave and walk blocks for lunch and supper after undergoing surgery.
The Antoinette room had an adjoining bathroom. The atmosphere is relaxed, pleasant, festive and conducive to my needs. The area is safe, 1600's, and you can walk all around the Zona Colonial as a museum. This is a good hotel to meet any and possibly all of my needs. The breakfasts were wonderful. There are a lot of sights all around this hotel and I traveled everywhere by foot, day and night amongst the pleasant people. The hotel has a great atmosphere that is safe and secure (with an in room safe); there is always someone ready to assist and keep an eye on the quadrangle of rooms in the pool area. There is a third floor with some seats, a jaccuzi that I noticed a couple of days into my stay. There is a cat for upstairs and one for the third floor that you might see. LuLu is a quiet friendly dog that relaxes out of the way and occasionally raises it's head when it is receptive for attention. Nice place and a fine choice to the best of my knowledge when compared to everything else around the area. Natural health food store, go left out of the hotel and take your first R for one block and you are there (meals, juices, nuts, snacks). Five days were fine. Great value for the money. Tom The online review stated you may be charged for a guest and the in hotel contract said that you will be charged for a guest; I did not bring any guests to the hotel ($20). (I always sign my name anonymous to these reviews as I am only given one other option that does not suit me.)