Overview

Matum Hotel & Casino

Ave Las Carreras No. 1, Santiago de los Caballeros 0, Dominican Republic
+1 809 581 3107

RM 302+

Overall guest ratings

7.1/10 Good
Based on 349 reviews

Review highlights

  • 8.7
  • 7.6
  • 4.2
  • 3.9

Nearby

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    About

    Just 1.4 mi (2.3 km) from the airport, Matum Hotel & Casino features a casino and a nightclub. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other features include a children's pool and a garden.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 349 reviews
    • 8.7 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good breakfast."
    • 6.9 "Service is ok."
      6.4 "64% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 5.2 "Average amenities."
    • 4.2 "Pool is below average."
    • 3.9 "Not very comfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
    • 3.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.0 "80% didn't like the uncomfortable beds."
      3.6 "64% said rooms were dirty."
      2.0 "80% had problems with the shower."
    • 3.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.3 "Not very clean."
      3.6 "64% said rooms were dirty."
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    Overall rating

    6.8 Good
    Based on 205 reviews
    • 8.7 "Location is great."
    • 7.7 "Good breakfast."
    • 7.1 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 4.7 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.8 "Pool is below average."
    • 3.6 "Not very comfortable."
      4.6 "54% said rooms were small."
      1.6 "84% didn't like the uncomfortable beds."
    • 3.4 "Rooms are not good."
      4.6 "54% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      1.6 "84% didn't like the uncomfortable beds."
      2.3 "For 77%, the rooms looked old."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 143 reviews
    • 8.5 "Location is great."
    • 7.8 "Good breakfast."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 3.9 "Not very comfortable."
    • 3.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
    • 3.2 "Generally quite dirty."
    • 2.4 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
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