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Mercure Santiago Centro

Alameda Bernardo O'Higgins, 632, , Santiago, Chile
+56 225 956 622

RM 387+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,055 reviews

Review highlights

  • 9.3
  • 9.0
  • 7.9
  • 4.2

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    The hotel is located close to the Civic Center, providing easy access to parks, museums and historical buildings considered national monuments, and is within walking distance of the Saint Lucia metro stop. The Mercure Santiago Centro has 142 rooms, a lobby bar, business center and conference rooms for meetings and events, and offers room service and WIFI Internet connection to guests.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Ski shuttle (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,055 reviews
    • 9.3 "Terrific location."
    • 9.0 "Excellent pool."
    • 7.9 "Good breakfast."
    • 7.4 "Good service."
    • 5.7 "Internet is average."
    • 4.2 "Rooms are not good."
    • 4.0 "Not very clean."
    View all review categories

    Overall rating

    8.0 Good
    Based on 675 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Excellent pool."
    • 8.2 "Breakfast is good."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.7 "Internet is average."
    • 3.7 "Not very clean."
      3.5 "65% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 3.6 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      2.1 "79% had problems with the shower."
      1.6 "Air conditioning was criticized by 84%."
      1.7 "83% said the bathroom was dirty."
    View all review categories

    Overall rating

    7.9 Good
    Based on 84 reviews
    • 8.8 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.2 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 3.9 "Rooms are not good."

    Overall rating

    7.9 Good
    Based on 295 reviews
    • 9.4 "Terrific location."
    • 7.3 "Good breakfast."
    • 6.9 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 5.5 "Internet is average."
    • 4.2 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      0.0 "100% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
    • 3.5 "Not very clean."
      3.3 "67% said rooms were dirty."
    View all review categories
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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