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Hotel Sercotel Suite Palacio del Mar

Avenida Cantabria, 5, 39018 Santander, Cantabria, Spain
+34 942 392 400

RM 192+

Overall guest ratings

7.7/10 Good
Based on 996 reviews

Review highlights

  • 9.8
  • 8.2
  • 6.8
  • 4.5

Good to know

  • Spacious rooms

Nearby

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    About

    Hotel Sercotel Suite Palacio del Mar features a rooftop terrace and puts you just a 5-minute drive from Gran Casino del Sardinero. After having fun at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a sauna, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 996 reviews
    • 9.8 "Wonderful beach."
    • 8.2 "Very nice wellness & sports facilities."
    • 8.2 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      8.4 "Great parking, according to 84%."
      9.4 "94% thought parking was inexpensive."
      9.0 "90% liked the proximity to sightseeing."
    • 7.9 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 7.9 "Good service."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 6.8 "Rooms are ok."
      6.0 "60% thought the bathroom was big enough."
      5.7 "Only 57% thought the air conditioning was adequate."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.3 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      1.4 "86% didn't like the architecture."
      3.0 "For 70%, the lobby entrance was sub-standard."
      3.0 "Fair terrace, said 70%."
    • 2.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 537 reviews
    • 9.8 "Wonderful beach."
    • 8.1 "Location is great."
      9.7 "97% appreciated the closeness to the beach."
      8.4 "Great parking, according to 84%."
    • 8.0 "Comfort level is high."
      9.7 "97% thought rooms were spacious."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 6.8 "Rooms are ok."
      6.1 "61% thought the bathroom was big enough."
    • 6.4 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 2.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 388 reviews
    • 9.9 "Wonderful beach."
    • 7.9 "Good location."
      9.8 "98% appreciated the closeness to the beach."
      8.3 "Great parking, according to 83%."
    • 7.7 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Rooms are ok."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
      2.8 "Fair terrace, said 72%."
    • 2.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      1.1 "89% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 69 reviews
    • 8.5 "Location is great."
    • 8.3 "Comfort level is high."
      9.8 "98% thought rooms were spacious."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "High value."
    • 7.2 "Nice rooms."
      9.8 "98% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 3.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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