That we could walk straight on to the beach and that the train station was so close. The food was very poor. I think it should be a 2 star hotel not 4 star. Very noisy at night therefore very hard to sleep.
Clean comfortable hotel food Ok but not spectacular selection of drinks etc available in All Inclusive package reasonable Evening entertainment poor some nights, in between dj played same music every night. Kids entertainer winding them up at 9.30 in the evening marching around room.
location, beach we had nice small balcony, sea view food. english breakfast was okay, but what i expected in --spain-- was of course nice sea food. so pretty much, we spent lots of money for food in restaurants as we had nothing to eat in there! i had my british chargers and i could not charge neither my phone neither my camera asked them to help me out with that, they said I have to pay a deposit and its not available at the moment anyway!
The rooms are spacious and clean. We had a room at the street side and that was very very noisy, however we had asked at the desk if we had a quite room and the reception said YES! this was not the case at all!.
hotel on the beach and friendliness off staff. food was ok and hotel clean but looking dated The hotel is let down by area near the reception smelling off smoke and the fact some clients want to get the most out of the all inclusive drinks option and keeping other guest awake at night till 4am. would recommend earplugs
Hotel was nice good value for money. All staff where friendly, helpful and courteous. Food was ok. Entertainment was ok. Centrally located for beach and shops. Train to Barcelona was very good. Didnt really not like anything. We had bad weather but that was no ones fault.
The location is perfect, but the facilities are very poor. they don't have at least towels for poolside. the rooms are clean but the furniture and bedsheet are smelling horrible. They must change the manager. he has a very bad attitude. the staff and their clients don't like to see him. he cannot manage a for star hotel. these hotel is a not more than 2 star hotel.
liked being able to walk straight on the beach. sun went from all seating areas at 3pm. pool too small long queues at bar.food was disapointing and not much choice.
It was on the beach and good value for money.
Good location, on the beach, easy access to local services Cost of drinks in bar. Most expensive ib resort.
The locatoin was ideal for what i wanted.The breakfasts where very good , and the staff on the whole were very helpful The dinners were a little boring and the room was very noisey[night clubs and trains]
Breakfast included, Dinner available in the hotel at reasonable prices.
Very close to the hotel from the beach. Cleaning staff did a good job. The hotel is very poor sound insulation. Breakfast is very ordinary. Reception staff unfriendly. We very much regret given this hotel.
Good basic hotel - good value. Delivers what it says.
the food regarding I was in my honey moon it would of been nice if we had a room with sea view
Good location, great stuff. No internet in the rooms.
The hotel staff was very helpful, we were right on the beach, Calella is wonderful, and it was an awesome value for our money. We loved it!
it was close to the beach, clean hotel and nice view
The food excelent, bathroom excelent,bedroom excelent.My wife and myself go to Malgrat , Callela.frequently our sixth visit this year.and both are senior citizens. Value for money, can`t find any faults.
everything coffee in bedroom would have been good.
Accommodation was basic but roomy. Good value for money One female Reception member was very unhelpful on being asked to confirm flight departure.
Breakfast and dinner are good. The hotel is full of teenagers. Very, very noisy in the day and night. The reception is unfriendly and unhelpful.
Location and entertainment programme
brakfast and asistance from check in clark bar area and meals
The staff is very helpful and friendly, family rooms nice, food ok. The hotel has a good location upon a hill. The 3 pools and Jacuzzi is very nice. The kids loved the Miniclub and the staff there. Thank you all for a lovely vacation! Many young german guests at the hotel, whom could sometimes get a bit noisy. Thin walls in the rooms. But overall not a problem.
This hotel is great if you have children, but the miniclub is from 5 years and up. a lot of activities at the hotel, aquaaerobics, shows at night and flippergames etc. It was a good stay. I wasnt disturbed at night. Dinnerbuffet was ok, but not fantastic. Jacuzzi costs extra, personnel at reception was not serviceminded, breakfastbuffet was bad, no eggs and bacon or vegetables (good if you want cookies and other sugarloaded food for breakfast).
Close to the beach. Hotel stuff not particulary nice and helpful. You have to pay deposit for everything, starting from having an iron in the room ending on a fridge. Meals OK but not really special. Very loudly, mess on the reception, stuff on the reception may have a problem with English.
Good value for money was further from the beach than i expected
I chose the hotel because of low price. And, as for that price, the hotel was fairly good, and hotels' describing was realy fair: it is really 400 m from the sea, realy has two pools and so on. Realy clean. I think breakfast was also ok, exept total absence of fruits and vegetables. But you can survive without them, you know :-). At the reception, they have too less people (one lady and always busy, because the hotel is big), besides, their English is realy low. I could't get very simple information. Also it was confusing to read warnings in the room, that you'll be checked by roommaide before leaving (that means - maybe you've stolen a towel or smth ?), or in the dining room, that you can not take meal with you outside. It remained me country that does not longer exists - Soviet Union, where you were treated always as a potential thieve. Does this realy is so necessary today and in eu ?..
personal and cleanliness wearing the braslets is not comfortable
We liked everything. This is a very good hotel
One of the best accomodation we ever found in Spain. Not fancy yet very clean and comfortable with very friendly staff. Nice urban view from the balcony at the top floor. Excellent price quality ratio. In the hiqh season, parking place seems to be a must.
Fabulous value for money. Proprietors very friendly and informative. We hope to return again
Very nice hotel,not big, but very family.Comfortable room, very clean (every days), very helpfull personals, very good price for hier quality. I will recomemd this hotel to my friends.
This is a perfect pension which is more than an four stars hotel. Wonderful place to relax, all the staffs are frendly,very kind and they work with all their dedication. I really enjoyed this pension and I am ready to come there again. The first thing. I liked is that all the pictures I saw on internet were exactly what It is there. The advertising made on internet by this pension is not a fake.
Great price and handy location for accesing the tourist areas of Barcelona. Found the staff to be cheerful & helpful. Room was en-suite and clean. I really cant fault the place at all.
Convenient location i.e: airport, beach, Barcelona. Dining room could be more organised.
I liked where the hotel was placed, next to the avenue and shops.
The hotel match the pictures displayed on the site. It was clean and the stuff was very attentive. The hotel would need some improvements to the elevators.
Close to anything that you could need/want from a beach holiday. Definately a tourist destination very much orientated to this market but absolutely lovely. There was a paid/secure parking lot round the "back" of the hotel but 2 min walk to free parking area. Location leaves nothing to be desired as far as I am concerned, although I dont have children there seems to be loads for little ones to do. Room was clean and bed/matras was good and the bathroom very good. Although on the whole, I found the breakfast good for the price - there was a lot to choose from so I wasn't extremely disappointed that the cereal was quite bad.
Location and pool area are great
Activities for kids staff was rude!
We did like the food in the buffet. We didn't like the crowded pool
Friendly staff - fabulous food, really good value for money. Great location. Tea / Coffee facililties in the rooms would have been nice
I liked the pool which was very big. I liked the foyer area. Breakfast was good. Reception staff were not friendly. Had to pay extra for sunbeds, safe and refrigerator!!! No coffee making facilities. No wifi in rooms. Very basic furnishings for a 4 star hotel. Dining room too cramped. Very expensive.
Good 4 star with traditional Spanish qualities. Friendly bar staff and good service. Buffet meals very good. A certain member of reception who tried to charge us twice for car parking despite having the receipt. She was very rude and let down the whole hotel's standards.
The location of the hotel was brilliant. I would suggest that you mention that the railway station is only 5 minutes walk away as we used the trains every day. It would be much more comfortable if the hotel provided the choice of an extra pillow on the bed.
The staff were very friendly and helpful. The hotel is clean, modern and very comfortable. Breakfast is georgious. Everything extra is charged like a fitness room, internet and car parking. Car parking costs 8€/day? Wi-Fi works only in public areas
The lack of rooms that could sleep 2 adults and 2 small children. Also there should be a way to include the indoor swimming pool into the hotel fee.
hotel was very clean and entertainment provided every night, breakfast was included, it was awful ever morning , tateless, tea and coffe from machine was distufishing, only drinking water from juice machine, taste of juice, supervisor at door was not very polite, and chef's rude when you asked for something not out on buffe, i stoped eating , went to coffe shop out front, needless to say we did not eat dinner, i would recomend this hotel on room onlly basis
how professional all their staff where.they were warm,friendly,all keen to make everyone enjoy their holiday. i had to upgrade, as double room for two had a five foot bed.i always got a six foot bed in a four star hotel.i had young kids!
We liked the presentation and comfort in the room, reasonably sized balcony and bathroom with good facilities. The cleanliness and cleaning staff were top notch. Good variety of food. Good value for money. Peoples on the receptions - they did not care about customers requests.
Hotel personnel were very attent and friendly. The room was cleaned very well. The bathroom was adequate Swimming pool small. Not enough parasols by the sunbeds (which we had to pay Euro 1 per day for). Actuall space to move the sunbeds was minimum - all in a row. Not a standard that is by **** hotels. Not possible to rent a fridge only minibar - that is not a fridge.. We only took breakfast. The bread was very bad and some of the warm food had been warming for ages ... Had only one evening dinner - terrible. I was expecting more luxe for a **** hotel - more *** category. Location aweful. will no be returning to Onabrava and definitely not to Santa susanna
Breakfast Charge for use of indoor pool
Very good food breakfest and excellent dinner (price VS quality). Atractive price. Room cleaning starts too early almoast everybody waked at about 08:00. Bit noisy. Poor room. Isn't ***, ** maximum.
Quality for price is probably the best! For 30 euros a day for double room the breakfast and a dinner was included! And we never left hungry - you can always choose the meals you like from the available meals. One thing I was surprised with is that you need to buy drink in the evening - it is not included in the dinner. But really for that price the quality was much much better than I expected after reading all the reviews! I'd definitely go back again! (The sea is amazing!) Wery loud music at the disco at nearby Alhambra hotel - till the middle of the night. It was really difficult to sleep! Plus. the air conditioning at the room didn't make much difference - the temperature didn't change much.
FOr this money, that we payed, hotel was good. near to the beach. the food was awful.
The staff is all this hotell really have. As a frequent traveller (4 times per year), I’ve seen something around. And in terms of rationality I often stay in 3 stars hotels for a long period. However the term "3 stars" could refer to completely different levels. I would hardly rate the hotel as 2 stars:
Good cuisine The music from outside was irritating, not so many facilities in the room, the room itself was small
variety of meals, monotonous but delicious tasted. Other things relatively to the price which quite low in comparison with others proposals the everyday noise outside the hotel from the disco till late night
Is in the center. Near discos, shops, supermarkets, the beach is just cross the street. 10 min to the train to Barcelona. U make 1h.20 minute to Plaza Catalunya. The food was very good, even for me that i don't eat everything and everywhere.no.i read some bad reviews and i was affraid about what i will find there, but everything was very nice. Good room, good staff, nice entertaining, even if it was at the end of season. Very good food, nice pool, very close to everything, the price we paid was very little. nothing .
None Rooms to small
Good food, good location, close to beach. Large groups of noisy inconsiderate students. Rooms to rear suffer from being closely overlooked, and cooking smells.
Helpful staff especially Dasha. Nespresso coffee machine. View Hotel is declared as design hotel, but it is only reception zone and partly restaurant
view from hotel room a bit small, Cost to usse the pool was 10 euro
The location and the room were excellent I did not like that there was a charge for the spa- this is not indicated in any way on the website and was a bit misleading
Very good location. Beds and pillow was super. In general very quiet hotel to be so central. Private parking behind hotel a plus, since problem to park in the streets (August) Breakfast had lots of bakery, and some fresh fruits. Breakfast was more or less OK, but we prefer warm boiled eggs - they were always cold. Bacon was very little fried, drowning in its own fat.
It's a very nice hotel with friendly staff and comfortable rooms. Fast and free Internet access in the public area. It would be better if there was Internet access in the rooms.
Close to the beach (400m) with nice view to the sea Train passes just in front of the hotel causing everything in the room to vibrate from 06:30 to 23:00, every 10 minutes. Under the hotel there is a big disco so in front of the hotel there are noisy people until 2:00 - 3:00 AM making it hard to fall asleep as there is a lot of noise in the street. There is no fridge in the room. Breakfast is very poor.
hotel staff, short distnace to beach, breakfest, balcony and air conditioner in every room you hear all sounds from hall, from neighbours. Especially loud sounds go throught a door between your room and neighbours room.
Location is very good, hotel is clean, fair value for the money.
Price/quality ratio, bouffet for lunch and dinner, the sea is near weak insonorisation, no special way to bring your heavy luggages to the hotel - you have to lift it using the regular stairs - very uncomfortable for elderly people or people having problems with backbone, small choice of TV programs, no refrigerator in the room
I thought the price was very competitive for what we got, the view of the beach from the room was also nice.
The hotel is located near the beach and more or less near the railway station. There were a lot of various food in the restaurant. The drinks for the dinner are too expensive. E. g. A cup of tea from the teabag - 1.5 EUR, 0.5 l of Coca-Cola - 2 EUR. The walls are too thin, so I could hear the elevator's movement next to my room.
Close to the beach, friendly staff, clean room, nice restaurant near by. Family room is the same with standart room just added extra bed but price increased on 50%. We hade some problem with noise nights becouse the next door guests were very "energetic" with songs, drinks etc. It means there is a not good isolation between rooms.
very good hotel situated next to shop area and at a 3 minutes walk to the beach. excellent food(a lot of sea fruits) and staff. the dining area was a little too crowded
Breakfast was amazing. Hotel is fresh & clean. Breakfast ends at 10 AM, a little early. Room was above children's play pen so very noisy.
We like to seat on the balkony. The location was very good. The coffee in the mornning. The hotel demand check out very early.
staff and food noise between rooms
It is not high only 4 floors only euro sports and cnn in english
Nice hotel in a nice location, close to the train station. Rooms are modern and very clean. Walls are rather thin, noise from rooms next door easily penetrate through the wall and can disturb you. Breakfast not available before 7:45, so no breakfast if you're on business and need to leave early.
Pretty good hotel if you have no high requirements to the size of the room for fur people. Reastaurant is very good.
Breakfast was good and reach, the room was spaciouse, the two bad was big and confortable. The horrible smell from bathroom. Even if they clean it every day, the urine small still came trough WC.
It's a nice hotel. Good design and interesting views. We had half board and I got a cold due to the air conditioner. And the food is not so good.
Convenience, quality and price
Rooms were not properly cleaned - restaurant was overcrowded and the quality of the breakfast was unsatisfying. The beach was almost impossible to access and in order to do so one had to cross a trailer park - only to find out that this wasn't even a proper sand beach!
breakfast, unnotisable cleaning crew in the rooms that has view onto the back yard there is no daylight for all day long !!!!!!!!!!!!!!!!!!!! from time to time bad smell in the bathroom. no aircondition!
It provided an easy, relaxed atmosphere with everything one might need for a comfortable stay without being precious or in any way intimidating.
We stayed in a room with seaview, it was excellent. We liked the rooftop pool, although the water was very cold. The buffet breakfast did not meet the standards of a 3star hotel as the dishes, glasses were a bit dirty.
Sea view is great Room cleaning is poor, not all staff on reception speaks English
The wiev Daily problems with the lift as staying on the fifth floor.........
Promptitude in check-in process, in solving unexpected situations and correct information Few and overfulfilled personal in the breakfast room
the best skill of this hotel is the position in front of the beach. the breakfast is not so good.
1. reception staff - bilingual and extremely helpful , efficient and good humoured, 2waiter in bar - 3 location to beach and town 4 nice casual athmosphere 1. breakfast delph and glasses not fully cleaned before reuse . 2 lack of air conditioning for price 3 lack of a relaxation space 4 total lack of soundproofing between floors and road 5 noise from campers moving along road late at night agravated by 2 and 4 above - we would pay more for air conditioning
convenient for the resort n/a
The reception desk was very friendly and helpful Bar personnel was not always available and not always very friendly
The Hotel was clean, the staff we encountered were friendly and helpful and it was in a good location to beach, shops and restaurants. Nothing.
The hotel is Ok for the money it costed, the rooms are good and clean, the receptionists speak English, it is well-located - near the beach - only a couple of minutes, and near to the main street. The hotel is quite old, the rooms are renovated but the "open spaces" are visibly old. The only people in the hotel who speak English are the receptionists - all the other staff cannot or doesn't want to speak English and it is very difficult even to ask for a glass of water. The resort is very noisy - it is perfect for people who are using their vacation for going to discos but definitely good sleep is not something to be expected. The walls in the hotel are also very thin and you could hear your room-neighbours as if they were in your own room. However, these problems are typical for all the hotels in the resort. Therefore, this one is a good choice compared to the others.
Warm, clean, central location Hotel clean, but somewhat tired. Needs refurbishment to justify very high prices.
It is near to the beach. Food variety is good.Is fresh. The wall is so thin, You can hear everything from next room.You can sleep when your neighbor is going to sleep. . I think if guests with family are located at one floor or in one direction, to separate with guests with no family, it will solve the problem.
Location Windows not doubled glazed so if you are on the 2nd floor as we were, you get to hear the traffic passing, the two coach loads of teenagers waiting for their bus at 7am in the morning and the engines of the coaches running and the draught that came through the window frame in the evening !!
Clean and comfortable The noise during the night kept me awake. Request a room that is not over looking the pool and this should solve the noise problem.
Have stayed at this hotel a number of times, a couple of times with my 3 children. My children love it here. Food is excellent. Hotel is very quiet at night and staff are extremely helpfull. Most of them speak english. The hotel is in a good location for all amenites. 2 minute walk to beach and five minute walk to shops.Would recommend this hotel to anyone. First class. Absolutely nothing.
The hotel staff were friendly and helpfull and nothing was a any trouble for them.Great food,
Realy cloase at the beach Parking is hard
Friendly and attentive staff. Uncomfortable bed. The shower temperature is impossible to control so you freeze or burn.
The staff were very friendly and helpful. Family owned and run. The food was reasonable variety and good value
excellent service very clean made most welcome @ looking forward to returning later this year maybe a more varied choice of menu
Position of hotel, lovely sea view from balcony Towels in bathroom quite threadbare but apart from that no complaints
Near to beach and See view -No AC and cleanliness was terrible,It seems that they give up it because of the hotel place is well.
i have stayed in this hotel on several occasions and will be staying there again on my next visit,it was good value and all the staff were friendly and helpful and the food was excellant
Position of hotel, excellent breakfast included in price. Very noisy
Very friendly and helpful staff. Very clean and tidy. Excellent location, just a short walk to the promenade and beach but far enough away from the noise at night.
It was in a good location for familes. Everything was convenient, shops, restaurants, playgrounds etc. On site facilites were very good for families also. I did not like the sofa bed. It would be ok for a short break but not for a full week. Also the playground on the hotel grounds was very small and too hot to play in. Other hotels we have stayed in had a canopy over play area which was great shelter for kids.
The suites were very nice, it´s great with seperate bedrooms when you travel with kids. Free parking nearby The queue at breakfast was too long - even when there were plenty of free tables in the restaurant
Nice hotel with a very good quality-price ratio. I liked a design. And it was very nice that stuff have carried out all my wishes about room location and contents. I think could be a little bit noisy in a high season.
Convenient location, spacious room with very generous closet space, good selection of food at brekfast and excellent facilities for families Restricted parking facilities could be a problem during high season.
The staff were great,location was good. Good prices. The room was spacious. This is not a 4* hotel, but a decent 3*! based on that criteria it's excellent, but thinking you're going to stay in a 4* it's disappointing, especially at mealtimes. If you can reserve it at 3* prices then go for it you've nothing to lose!the food is very average, both breakfast and dinner. The coffe & juice at breakfast were quite awful and not even up to 2* standard.
The family suites are very nice and the hotel has a clean look. The staff was very helpfull. The bathroom looked older than the rest of the room. The rooms are very noisy. We didn't like the breakfast. There's a lot of it but the quality isn't very good. Especially the coffee and fruit juices are terrible. Wifi access is also very expensive at 10€ per day.
I especially appreciated the location - right in front of the train station. We arrived late in the evening, exhausted afer the the travel, and we didn'thave to move far away with the luggage searching for our hotel - because there it was! It was extremely convenient! One more big plus for me - the hotel is situated quite at a distance from the noisy centre with the discos and loud music till the middle of the night. On the contrary- the area is very quiet, just perfect to have rest ans sleep normally! It's not a complaint. only a comment: we checked in late in the evening and were quite hungry after 20 hours of travel, but unfortunately, there was nothing to eat in hotel (we wanted to buy some pizza at least). So we had to go to a Venetian cafe nearby (and were quite happy with the meal there!). So, the recommendation is to have at least some snacks available to be bought at the bar while it is working - for those checking in late in the evening.