Overview

Horizonte

Santa Rosa de Lima, 11, 38002 Santa Cruz de Tenerife, Canarias, Spain
+34 922 271 936

RM 97+

Overall guest ratings

7.4/10 Good
Based on 1,243 reviews

Review highlights

  • 9.1
  • 8.4
  • 4.5
  • 4.4

Good to know

  • Near city centre

Nearby

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    About

    Located in the heart of Santa Cruz de Tenerife, this hotel is within a 5-minute walk of Municipal Museum of Fine Arts, San Francisco de Asis Parish, and Museo de Belle Artes. Nuestra Senora del Pilar Parish and Plaza de Espana are also within 10 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • No smoking
    • 24 Hour Front Desk
    • Storage available
    • Concierge service
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,243 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.2 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.3 "57% said rooms were small."
      2.7 "73% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      2.8 "72% had problems with the shower."
      0.7 "93% criticized the small bathroom."
      4.0 "Air conditioning was criticized by 60%."
      4.3 "57% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      3.8 "62% were unhappy with the view."
      4.4 "56% thought the tv was sub-standard."
    • 4.4 "Breakfast is below average."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.5 "65% didn't like the architecture."
      4.0 "60% complained about the elevator."
      2.5 "75% thought the facilities needed updating."
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    Overall rating

    7.2 Good
    Based on 733 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.5 "95% liked the proximity to sightseeing."
    • 6.4 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.4 "Breakfast is below average."
    • 4.3 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.8 "52% said rooms were small."
      2.6 "74% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      2.6 "74% had problems with the shower."
      4.0 "Air conditioning was criticized by 60%."
      4.2 "58% found problems with the furniture."
      0.7 "93% criticized the small bathroom."
      2.3 "77% said the bathroom was dirty."
      3.5 "65% were unhappy with the view."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.3 "67% didn't like the architecture."
    • 3.0 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
      3.5 "65% didn't like the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 136 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.7 "Location is great."
    • 5.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.9 "Not very clean."
      1.6 "84% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.6 "84% said the bathroom was dirty."
      4.0 "Air conditioning was criticized by 60%."
    • 3.7 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."

    Overall rating

    7.7 Good
    Based on 372 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 9.1 "Excellent value."
      10.0 "100% thought it was a great value."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.5 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.1 "Not very comfortable."
      3.9 "61% said rooms were small."
      0.6 "94% criticized the small bathroom."
      4.2 "58% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 4.1 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      3.9 "61% said rooms were small."
      2.4 "76% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      0.6 "94% criticized the small bathroom."
      2.5 "75% had problems with the shower."
      4.0 "Air conditioning was criticized by 60%."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    data provided by TrustYou

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