Overview

Cocoon Hotel

Avenida 9 Calle Central, San Jose 10104, Costa Rica
+506 2272 7056

RM 228+

Overall guest ratings

6.4/10 Good
Based on 612 reviews

Review highlights

  • 8.1
  • 7.2
  • 3.6
  • 3.4

Good to know

  • Close to public transport

Nearby

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    About

    Putting you in a great location within just a 10-minute walk of Jade Museum and Gold Museum, Cocoon Hotel offers an airport shuttle (available 24 hours) for CRC 17,000.00 per vehicle one-way. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer flat-screen TVs, room service, and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Business centre
    • Concierge service
    • Laundry facilities
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 612 reviews
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.2 "Good breakfast."
      7.1 "71% were happy with the price of the breakfast."
    • 6.9 "Location is acceptable."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 3.6 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      3.0 "70% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.3 "57% had problems with the shower."
      4.4 "56% said rooms were small."
      4.4 "Air conditioning was criticized by 56%."
      2.0 "80% said the bathroom was dirty."
      4.1 "59% found problems with the furniture."
      4.3 "57% thought the tv was sub-standard."
    • 3.4 "Not very clean."
      3.0 "70% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
      4.4 "56% said rooms were small."
      4.4 "Air conditioning was criticized by 56%."
    • 1.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    6.3 Good
    Based on 428 reviews
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 7.0 "Good location."
      10.0 "Near to public transport, according to 100%."
      8.8 "City centre within easy reach, said 88%."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 3.1 "Awful rooms."
      2.5 "75% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      2.3 "77% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      2.7 "For 73%, the rooms looked old."
      3.6 "64% had problems with the shower."
      4.1 "59% said rooms were small."
    • 3.0 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    • 2.5 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      4.1 "59% said rooms were small."
    • 2.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 42 reviews
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.7 "Location is acceptable."
    • 3.6 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
    • 2.8 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."

    Overall rating

    6.6 Good
    Based on 140 reviews
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 6.7 "Location is acceptable."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 3.5 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.1 "59% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.9 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.4 "86% thought it was too noisy."
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    Good to know
    "Close to public transport"
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