Overview

Villa Florence

225 Powell Street, San Francisco, CA 94102, United States
+1 415 397 7700

RM 797+

Overall guest ratings

7.6/10 Good
Based on 2,703 reviews

Review highlights

  • 9.5
  • 9.2
  • 5.0
  • 5.0

Good to know

  • Great shopping

Nearby

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    About

    Tucked in a charming landmark dating back to 1908, Villa Florence is an Italian-inspired oasis of hospitality in the heart of bustling San Francisco. Just steps from Union Square and the Powell Street Cable Car Line, this 189-room boutique retreat delivers the quintessential San Francisco experience. From the moment of arrival, guests are captivated by “The Lady In the Lobby,” an awe-inspiring portrait that anchors the hotel’s Renaissance sensibility and inspires guests’ love affair with San Francisco. Understated and elegant, this modern urban oasis captures its namesake city’s very essence, in details large and small.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 2,703 reviews
    • 9.5 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
      10.0 "Lovely bar service, according to 100%."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Food is delicious."
      9.0 "90% loved the menu selection."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.9 "79% found the restaurant service to be one of the best."
      7.0 "70% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
    • 6.4 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
      3.3 "Business facilities were unsatisfactory, according to 67%."
    • 5.0 "Rooms are ok."
      2.6 "74% said rooms were small."
      2.4 "76% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
      3.5 "65% found problems with the furniture."
      2.7 "73% were unhappy with the view."
      4.1 "59% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      0.0 "100% were unsatisfied with the kitchenette."
    • 4.5 "Value below average."
      2.1 "The price was too high for 79%."
    • 3.8 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.7 "63% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 1,270 reviews
    • 9.4 "Incredible bar."
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Food is delicious."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.3 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.9 "81% thought the facilities needed updating."
    • 4.7 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.4 "76% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      4.8 "For 52%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      3.4 "66% found problems with the furniture."
      2.2 "78% were unhappy with the view."
      1.9 "81% had problems with the shower."
      3.9 "61% said the bathroom was dirty."
    • 4.5 "Breakfast is below average."
    • 4.4 "Value below average."
    • 4.0 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
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    Overall rating

    7.3 Good
    Based on 729 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.3 "93% said the concierge service was amazing."
    • 6.4 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.0 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.9 "Breakfast is below average."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
    • 4.2 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
      3.4 "66% found problems with the furniture."
      4.8 "For 52%, the rooms looked old."
      4.2 "58% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
    • 3.7 "Value below average."
    • 3.5 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.5 "65% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
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    Overall rating

    7.0 Good
    Based on 324 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Food is delicious."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.2 "Average cleanliness."
    • 6.0 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 4.7 "Value below average."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.4 "76% said rooms were small."
      2.8 "72% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
      3.3 "67% found problems with the furniture."
    • 3.2 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      3.2 "68% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 2.8 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    Based on 378 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 7.5 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.1 "Vibe was decent."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      5.6 "Only 56% said the rooms were modern."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Value below average."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.3 "77% thought the facilities needed updating."
      0.9 "91% complained about the elevator."
    • 3.9 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      2.8 "72% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      1.0 "90% criticized the small bathroom."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great shopping"
    data provided by TrustYou

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