Overview

Hotel Bijou

111 Mason Street, San Francisco, CA 94102, United States
+1 415 771 1200

RM 577+

Overall guest ratings

6.8/10 Good
Based on 756 reviews

Review highlights

  • 9.0
  • 8.6
  • 5.4
  • 4.8

Good to know

  • Great reception
  • Great shopping
  • Friendly service

Nearby

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    About

    Location.

    This cinema-inspired boutique hotel is 1 block from a cable-car stop and 4 blocks from Union Square. The Museum of Modern Art is a half-mile from this San Francisco hotel. Metro access, shopping, and entertainment can all be found in the hotel's historic neighborhood.

    Hotel Features.

    Hotel Bijou's own Petit Theatre Bijou screens a double feature of San Francisco-based films each evening. Guests can snack on complimentary popcorn and candy during the screenings. A free breakfast to-go is available. Wireless Internet access (complimentary) is available throughout the hotel.

    Guestrooms.

    Each of the 65 jewel-toned guestrooms is named for a movie filmed in San Francisco. Original movie stills and photos of the city's historic movie palaces serve as decorative room accents. Amenities include a 40-inch flat-screen TV, premium channels, private bathrooms, designer toiletries, writing desks, complimentary wireless Internet access, and multiline phones with voice mail. All rooms are smoke-free.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cribs available
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 756 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 8.6 "Food is delicious."
      7.8 "Yummy desserts, said 78%."
      8.8 "88% enjoyed the snacks that were offered."
    • 8.0 "Location is great."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.6 "86% thought it was clean."
    • 5.8 "Rooms are ok."
      5.5 "Cleanliness of the bathroom was average, said 55%."
      5.0 "Only 50% thought the furniture was functional."
    • 5.4 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 4.8 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
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    Overall rating

    6.8 Good
    Based on 249 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.7 "Food is delicious."
    • 7.8 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.9 "89% thought it was clean."
    • 7.7 "Good location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 5.5 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 5.3 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
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    Overall rating

    6.4 Good
    Based on 219 reviews
    • 8.8 "Food is delicious."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.7 "Good location."
      10.0 "100% liked the proximity to sightseeing."
    • 5.9 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.5 "Internet is poor."
    • 4.4 "Not very comfortable."
      3.9 "61% said rooms were small."
      1.6 "84% thought it was too noisy."
      4.3 "Air conditioning was criticized by 57%."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.4 Good
    Based on 249 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.2 "Location is great."
      9.2 "92% liked the proximity to shopping."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.2 "For only 52%, the bathroom was ok."
    • 4.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.5 "Not very comfortable."
      3.7 "63% said rooms were small."
      4.9 "Air conditioning was criticized by 51%."
      2.1 "79% thought it was too noisy."
    • 4.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.3 Good
    Based on 37 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.8 "High value."
    • 6.1 "Rooms are ok."
    • 4.4 "Not very comfortable."
      4.0 "60% said rooms were small."
    Good to know
    "Great reception"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

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