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The location and staff Didn't stay long enough to not like anything
Beautiful, spacious, and clean Not new & fancy outside.
Hotel employee was quite wonderful. She constantly made sure my needs were taken care of. Outstanding customer service. The bathroom was quite small. Very hard to use the toilet when it's pressed up against the shower. We ended up using the bathrooms in the main lobby.
all the staff were extremely helpful. The valet parkers were fast and friendly. The hotel was quiant, chic, and great location. Everything was on the money.
Great location Smells
Hotel was well maintained. Room was a good size and the location was great. The pool area needs work. For being in Florida I feel if you are going to have a pool area it should be inviting but it looked like no one ever used it. Disappointed.
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location; Near everything, but just far away enough from the street noise from beach street restaurants and bars. Staff: Friendly, knowledgeable and efficient. Is an old building turned into a hotel: rooms are small (uncomfortable for a party of 4). Bathroom is TINY. Beds are okay. BREAKFAST You are better off walking down to Beach street and enjoying a great breakfast outdoors for the same price.
Adorable hotel in a great location with very helpful and friendly staff. The beds were super comfortable, the bathroom was perfect size, the A/C worked great and wasn't loud at all. For the price, it's a steal! Our stay was perfect. The only thing I that wasn't way above expectations was the water pressure in the shower.
It's a nice clean well located hotel. Rooms are a little tight, bathrooms are small, no tub just standing shower. Small TV actually I guess my only complaint is that it is very compact, but this might not be an issue for most people. At the price point it seems tiny to me.
Great aesthetics and friendly staff The bed wasn't all that comfy and light shined in all around the door. Pillows should be full sized instead of those little ones. We used the pillow shams.
Perfect location the staff was outstanding from the valet to the front desk. The lobby hugged me from the time I walked in til the time I left. I would stay again.
Clean super white bedding, free breakfast and walking distance to everything! The $14 valet parking fee!
The bed was comfortable. One of the best blankets I've encountered. Can't think of anything.
Staff was very friendly. Great location. I will definitely stay here again.
My daughter and I recently stayed while she was on break from College. We had an excellent experience. Everyone was friendly and helpful. We really enjoyed our accommodations. The valet service was excellent . Loved the bedding. We will return! The bathroom could use a fan. The bathroom sink drained slowly.
The location is close to restaurants, bars, museum, and colleges. Unfortunately that attracts groups of people that are there to party and stay up all night. After we discovered that our neighbors brought their own stereo with sub-woofer and invited all their friends to hang out in their room, we tried to move rooms. We were not moved and had to call the front desk more than 20 times over the next couple of hours to try and resolve this issue. No luck. The front desk was completely incapable of resolving this issue. I guess 20 year old college students that work at the hotel aren't capable of controlling the behavior of their guests. if you're lucky enough to have quiet neighbors, the hotel is alright. If not, then be prepared for a long night.
Such great value. Spacious room, beautiful breakfast and friendly staff
great hotel, great welcome the ac in the room was a bit loud
Very good atmosphere, nice and kind staff, breakfast served not on plastic. Interesting design inside, home atmosphere. Loud A/C
Friendly Staff. Individual Design, Cosy and Comfy Atmosphere.
Great value. Awesome staff. Everyone was so friendly. Perfect location, close to lots of restaurants and shops. We were able to walk almost everywhere we wanted, Nice historic feel. Charming It was loud with traffic noise but you're right on a busier street so we kind of expected it. It did quiet down at a certain time at night, we stayed during the work week.
loved everything!!!!!!!!!!!!!!!!!!!!!!!!!! too bad they dont take small dogs
ALTHOUGH THE HOTEL WAS PRETTY GOOD THERE WAS SOME QUESTIONABLE AREAS IN CLOSE PROXIMITY OF THE HOLTEL THAT I DID NOT FEEL COMFORTABLE WALKING BY THERE IS SOME GREAT RESTURANTS IN THE AREA BETTER IF YOU DRIVE TO THEM ALSO MY BIGGEST PROBLEM I HAD WITH THIS LOCATION WAS THE FACT THAT THE MANDATORY VALET PARKING ACTUALLY COST YOU EACH NIGHT YOU STAYED THERE THE HOTEL MANAGEMENT MADE NO EFFORT TO MAKE SURE YOU WERE AWARE OF THIS UNTIL YOU GOT YOUR FINAL CHECK OUT BILL WHEN I QUESTIONED THIS I WAS TOLD THAT THERE WAS NOTICES IN YOUR ROOM AND IN THE LOBBY WHICH WHEN I RECHECKED I FOUND NO NOTICES ANYWHERE SO BE PREPARED FOR A SURPRISE ON YOUR BILL
This hotel was great overall. Nothing super special, but a clean, comfortable, central "home-base" for a vacation stay. The elevators were really sketchy. One was really old and creaky. My boyfriend got stuck in the other one for 20 minutes with sporadic electricity and physical jolting. When he finally made it off, he went to the front desk. They only gave him a neutral statement a la "glad you made it off." No apology, no indication that it would get fixed. He said they didn't even seem surprised by the incident.
The staff was beyond welcoming and so kind, and the location couldn't be more perfect. The room was small but it was the perfect size for what we needed! Loved it! The bed was a little stiff, but definitely nothing worth complaining about. Nothing but good things to say about the Ponce De Leon!
Very clean. The downtown St. Petersburg location. No free parking: From Friday evening to Monday morning you can find free parking spot near parking meters in a few blocks radius around hotel. Hot water is changing temperature from warm to cold.
I loved the location. Walking distance to many shops and restaurants. Rooms weren't ready 5 minutes before check in. Older hotel with rooms to match. Small outdated bathrooms.
Location is great for the downtown area, waterfront, restaurants & Bars Bare bones minimum. Feels like you're staying in a random apartment. Bring plenty of booze to get liquored up before you go to bed. Just weird. Random decor.
Going in with low expectations is the key to a satifying stay at the Ponce de Leon. More unimproved that the term "Botique" would suggest, this is the destination for the seasoned traveller who has endured rough edges and no amenities for a great location. The desk staff was superb but the housekeeping is the worst with no coffee supply or toiletries restock after check-in and no sheet change in four nights. All in all, it's a great way to be in the best part of downtown, save a few bucks and relive old mempries of the seedier side of that trip to China.
This place is a complete joke and a scam. I booked a luxury room with a queen bed and bath. I drove 2 hours from fort Myers and when I arrived there to check in they told me that I was being moved to their "Sister Property" . When we walked up to the "sister property" that was about 5 blocks away it was a house not even a hotel. The room that the lady escorted us to had holes and nails hanging out Where pictures were at some point, the bed was a pull out, A microwave sitting on top of a desk, and she gave me a key to the PUBLIC BATHROOM! And the Ponce De Leon was going to try and charge me the same price that I had originally booked for. I demanded my money back and left instantly.
Well maintained & tastefully decorated. Staff is personable, helpful & professional. Lovely view of the bay from the 6th floor & great location in general.
After reading some reviews i was thinking i may have made a mistake. However when i got there i was very pleased yes its an older building and not your typical hotel. If you haven't been to Europe you may think this is different. However it is a typical European style hotel. The location is perfect walking distance to all the bars restaurants. I think it was great. Its a hotel to sleep not to have a vacation. i'd describe it as a clean place to crash with a great location. The night front desk blond lady and another lady are were not friendly and i'd say rude. Very different than the morning lady i think she is Thai. She was very nice compared to these night ladies. Restaurant was price for the food they served.
Nice size room for a boutique hotel, in a fantastic location on every growing St Pete dt. Farmers market on Saturday is across the street. Outdated bathrooms, and as mentioned the beds were a little uncomfortable. Hallways were a little shabby.
Requests for early check in, view, etc, are only offered. Check in seemed to be a bother to desk person. Questions about the reservation were only asked after a ton of negative remarks.
The staff were very helpful and friendly. The room is small but nice. The bathroom was also small but good, except the sink has separate spigots for hot and cold.
This hotel is in a great location for anyone that is wanting to go to a Rays game. The parking is confusing and the staff was not very friendly or professional.