Would you like to save as your currency permanently or for this visit only?
The hotel was great! Very good food, and a great location. Low prices for drinks and food at the restaurant. The bed, 2 twin beds put next to eachother to get a double bed, and on weels. I was weaking up in the mornings half a meter away from my girlfriend
We thoroughy enjoyed the beautiful surroundings, peace and serenity and proximity to the beach. All staff so helpful and food very good quality.
Fantastic sea view, just 50 m from public sandy beach. Very good hotel facilities - indoor / outdoor pools, bars, sport center, playground for kids, evening animations, very good breakfast buffet Weather was not so good during our stay in early October, it was raining for two days.
Good location right by the beach. Good breakfast. Sauna and other services included in price (for example, you can get beachtowels each day). Smelly room (the smell came from the couch next to the bed). We were on the basement floor and had no seaview. In front of us was a hedge. We asked if it was possible to get a room with seaview because we were just married, but it wasn't possible. The receptionist promised us that we would get a wedding surprise waiting in the room.. We never saw any surprise ! At the check-out we told this and the receptionist said : "how? You did not get the champagne?" Very strange ! The beds are not comfortable. Had a back ache.
The buffet dinner and breakfast were fantastic. Excellent quality. The heating was very poor and the room was very cold all night, in spite of keeping the noisy airconditioning/heating system on.
We liked the position and staff were all very pleasant and service in the resturant excellent. Television service very poor very surprised not having digital.Water in spa very cold.
location (very close to the sea), professional staff with always smiling face, prices in the hotel are normal compared to the outside, good food... they do not have animation and children activities for the families
Lovely hotel in a perfect location. View fro 'sea view' rooms, superb.
We had everything at our feet. Quite noisy in the main restaurant (staff picking up dishes and cuttlery putting them into trays noisily), but good quality of food.
The hotel were very friendly and helpful,the rooms were comfortable,the food was very good.I liked the pool. I think that the bar prices are over the top,a half a litre of local beer was 6 euros,in bars nearby it was only 3 euros
The Food was amazing it was well presented with a fantastic choice everyday the quality was second to none, staff friendly and attentive, I would go back and spend a full week next time!!!
Buffet dinner was excellent and hotel service very good. Hotel well presented and clean Beds were a bit hard, room cleaning was ok, but not 5 star
Mallorca Palace felt like a really nice oasis to come back to after a fun day at the beach or site-seeing. Sa Coma beach is very clean and safe for children. Not too busy. I didn't mind at all that the Mallorca Palace hotel isn't sea facing, it's so close anyway. We enjoyed the evening meals - good selection of choices and the service was excellent.
The home-made sushi during dinner. Noise level. For western-Europe (D, B, NL, CH, AT, FR) it would be rated as 3-4 stars hotel.
Clean & comfortable rooms with quiet and efficient air conditioning. The food was good. The outside could do with redecoration
clean and quiet
Everything about it. Hotel was perfect just what we wnted. Staff were the friendliest I have met when staying abroad. Food in one of the resturants was not very good but was not a problem as there were 5 to choose from and the rest were lovely!!!!
The location and facilities, particularly the use of Biomar Spa. The hotel bar closing at midnight when bars in other hotels including the other Proturs in same complex remaining open and allowed smoking in the bar areas when your hotel did not. As a result of bar closing early and non smoking policy in bar our party of 6 went out to other bars which stayed open later and permitted smoking. Also no porter available to assist with luggage on arrival/departure.
It´s comfortable, it has a nice swimming pool and is surrounded by a natural area that helps you forget you are very close to other hotels.
Location of the Hotel is great: maximum 100 m to the beach. The same distance to bus stop. Rooms are big enough, nice terrace and sea-view. Sometimes there is smell like in toilet in the room, in the same time in toilet normal smell. It was strange and not really nice. Something wrong with condition-system.
The site, the view, nice staff. Service, cleanliness
Spectaculair seaview. Nice furnished bedroom. They were very nice to our child, bought special yoghurt for his breakfast etc. We expected a bit more from the description of the hotel on the website. Maybe after they really finished the renovation. Now there were too many problems to make it in some moments uncomfortable (toilet didn't flush, no hot water for two days, flooding in the bedroom, electric wires hanging around).
The location and room was ideal. The view from the room was amazing and because we had limited information about the hotel before going, we were pleasantly suprised. None of the staff there spoke English, but was not really a problem as we got by.
Excellent sea view from balcony The room was never cleaned for the full 10 days we were there. We had to ask for clean towels. We booked using a credit card and checked the website to see that it was accepted yet were told we had to pay by cash when we got there.
Proximity to beach , bars and restaurants. View from the bar. Air conditioning Some baics missing from room - no rubbish bin, coat hangers or soap. Very cheap towels. German owner could not speak any English. Variable quality of very German breakfast.
Perfect location nearby beautiful beach and walking promenade. Easy access by car and no problem with parking place. Exceptional view through window from the room and small terrace to the sea. I would suggest better breakfast, more fresh fruits and vegetables (almost were not served).
night time entertainment for children not enough sun beds all taken by 7am. Room small with small balcony and very basic.
Clean big swimming pools, small supermarket inside the hotel, free transfer from hotel to beach Sunbeds occupied in early morning, high prices at supermarket, entertainment 100% orientated for just English speaking
Price of drinks was extortionate, food poor quality
The staff was great, and we liked the pool. There was a lot of children with parents so we recommend it to young families, but not to much for romantic trip or honeymoon.
Good facilities, good location in residential area, great pool, shops en site
Value for money. Nice and helpfull staff in the recepion To many fat and tatooed people. To many noisy children in the Spanish restaurant (bad acoustic).
great facilitys for the kids the pool is brilliant a lovely safe enviroment for the family to stay. the boogie train needs to be on later and the driver should learn a bit of manners.
Facilities were good (almost excellent) and the shows were excellent. We had a lot of fun. It is in Sa Coma which has a very nice beach. It is some distance to the beach. Often had problems with drinks at meal times -- juice turned out mostly as water and the red/white wine available with dinner for all-inclusive was not drinkable.
Staff is friendly and helpful. We can't complain about variety or quantity of food. Shops in the hotel are open till 10 or 11 pm