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Facilities were excellent.We were allowed to use our free breakfast vouchers even though we hadn't fullfilled their conditions.Reception were English speaking and very helphul booking taxis restaurants etc.I was escorting a group of 12 people on a restaurant, city break (from Ireland) and they were all very impressed with this hotel. The gym was free but we had to pay for use of spa steam room etc Quite a walk into town centre so paid out quite a bit on taxis.Some guests were disapointed that there were no bar facilities available after midnight.
The hotel it self is fine, with very nice but small garden. The bed was not good. The location of the hotel did not suit us.
Location, Facilities The Air conditioning didn't work. Staff a bit miserable
Friendly and helpful staff; excellent restaurant and good quality of food and reasonably priced. It would have been nice to have had some tea making facilities in my room, ie a kettle etc.
Accommodatng reception staff, excellent breakfast
quiet, comfortable, a good base. Easy to get email. Excellent facilities now that the pool and new restaurant area are complete
I liked specially the great service your employees are giving. The pool was great, breafast excellent The attention at the pool was also good. Your hotel at the beach would have been perfect.
The staff was very helpful and professional and the location was okay (about 20 mins walk to old town/cathedral). The beds were uncomfortable but bearable.
The view from the window The charge to use the spa 10 euros as most hotel swimming pool/spa areas are free of charge, unless you book a treatment which obviously has to be paid for as an extra charge. The room we were allocated was very small - one night was enough!!! for more than one night we would have needed to book a larger room.
The ample space in the junior suite, cleanliness, friendliness of all staff
Well designed hotel friendly efficient staff Nothing
Central location, close to restaurants and bars. Good breakfast.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
location air conditioning unit was full of mold = unpleasant smell
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Very clean rooms and good breakfast
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
This Spa hotel is set back away from the nightlife and beach (300 mts) so had the best of both worlds... Relax in peaceful surroundings or party till the morning. The airport is approximately 15 mins away, but I didn't hear one plane. Each room has a kitchen area, and with the supermarket 3 mins walk away selling everything including fresh seafood, made it very convenient. Bike hire at €12 for the day was very enjoyable with a cycle route all the way along the bay of Palma :) You must go to Es Trenc which is a secluded stretch of clear water beach south of Palma reachable only by car (45 mins).
The room was good although the refrigerator was very noisy. The pool and the spa were great! The restaurant was fine, with a reasonable variety of food, but surprinsingly at 21:30 everything was taken, I mean the buffet was closed and your meal was over. This was surprinsing specially in Spain where meals are served quite late. So if you intend to enjoy the beach and the sun until a bit later forget about eating in the hotel!!
The lobby bar is quite nice. No view and located far from the beach
The room was lovely and spacious. The Spa and Gym facilites were fantastic. I had some questions regarding the treatments in the Spa however the lady I spoke to did not seem to have time to speak to me and was very rushed with her answers to my questions. She could have been more informative. The room view was not particularly nice.
Beautiful hotel - spacious rooms - facilities amazing. The staff were very helpful and happy! Breakfast was fantastic.
Excellent facilities (the spa is amazing!), friendly & helpful staff, good breakfast
Good views, clean rooms, close to modern shopping centre and easy access to main street via lift. Having nothing done about the reported fault with the tv therefore preventing us from watching any of the films at night. As I have arthritis I need to rest after an active day.
The view of the marina and Palma city from our balcony was stunning. There was also an excellent choice for breakfast. Slightly to far from the city although there was a regular bus(No 3) available at a cost of 1.25 euro's per person.
The hotel was just great. The staff were friendly and very helpful. We wanted to rent a car, they arranged it. We wanted to find something, they knew exactly where we needed to go. Great staff. Christmas Eve dinner was also most excellent. Would highly recommend the hotel Would have liked to be a little closer to the action. But, this is not really a minus. Where we were was quiet and peaceful
Good for winter visit, was close to shopping area but not close to beach although easily accessible by bus. Indoor pool smelled like urine
I found the staff very plesent and were very helpful. The breakfast buffet was excellent value. I found it a little far from the city,however the frequent bus service made up for that.
What a wonderful hotel. We paid a little extra for the sea view and boy was it worth it. The staff was friendly and English speaking. The room was also quite large and very clean. We had a wonderful stay here. If you close the balcony door from the outside, it locks and you cannot get back into the room. We were trapped on our balcony for quite a while before we could get someone's attention. Makes for a good story, though.
The view was wonderful. Our hotel was close to several restaurants and shopping mall. The Cathederal was a 5 minute drive. There was an oversight on the daily housekeeping staff. I notified the manager and housekeeping was at the door within 10 minutes on Christmas day.
Friendly staff , very clean rooms & public areas. Amazing views over Marina and to cathedral in distance. Rooms comfortable . I would highly recommend this hotel, I will be back for future visits.
The views from the hotel are magnificent. We had breakfast in the hotel twice and dinner 1 night which was very nice indeed, plenty of choice. The staff were very friendly and helpful and we thouroughly enjoyed our stay.
We had a small room, with no view, too much of a hassel to complain, for 1 night. Hotel a bit old, and needs work, big problem is parking, I had to walk for 15 minuts after finaly finding a spot, and this is febuary.
the helpfulness, effieciency and friendliness of the staaff at the desk and bar.
Beautiful location and view, close to the harbour, sun terrace, swimmingpool, balcony, close to city attractions, restaurants and shopping: Perfect for combination of city and sun holiday The restaurant. Expensive breakfast, poor dinner. Surroundings too big, few people, too much light, not intimate or romantic, no servings on the terrace for dinner, boring menue, almost nobody in the bar at night. Front desk slow, too many phone calls at the same time as check in/check out and questions from customers. Also poor marketing of what to do in Palma, you had to know in advance and ask. No maps or sightseeing available visually in the reception
Breathtaking view of Palma golf. Very nice stuff. Free Wi-Fi (but not everyware). Very very comfortable. Probably the best location in Palma. Nothing.
Literally everything. Staff, service, communication, room and I can't even describe it. We loved every aspect. We had to pick a last minute hotel and this was the best decision and choice. Love, love, love.
The location of the hotel is excellent, the facilities are very good, the rooms and public areas clean and comfortable, the staff were friendly and helpful. I loved just about everything about this hotel. My bed was hard and there was an odd smell in the room but I think might have been due to the heat.
The breakfast buffet hade a wide variety of food - very good.
The location, reception staff, breakfast (we were offered a special rate), and room Eventhough the area was quiet when we stayed, I would imagine the seafront gets very noisy during high season. Better soundproof windows would be a good investment for the hotel.
Great hotel in a great location overlooking the Palma marina. Easy access to town centre either walking or bus from outside hotel. Excellent breakfast although cost was half that advertised in bookings.com. Beds a little too hard. Nevertheless, staying at this hotel would have been spoilt if not given a sea view room.
Location and breakfast
Very good quality four star hotel.Very modern and well equipped.Included excellent breakfast. Service at breakfast a little shaky....shortage of teaspoons! Otherwise excellent.
good location. close to the beach, close to Palma. good bus connection to the citey. I've experiece the front desk staff not to be very friendly.
The location was excellent. Ease of access to city bus and the beach. Excellent variety of food at the buffet. The dining room was very noisy with the clatter of dishes being cleared and hit on the side of the garbage bin, silverware dumped from one bin into another...the dining experience was a chaotic experience, not only because of the employees but also because of the patrons rushing to secure tables and returning for more food through out the dining experience. I would not sign up for the buffet again.
just: good hotel at the right place (we had the room with sea view !); very good system of maintaining and cleaning the surrounding and beach not wireless signal in the room; may be some sun-beds at the terrace (there are only chears)
amazing location on the playa staff was rude an unhelpfull
Near the beach, but too many German people - I asume more than in Germany Noise in the night, when Germans came home to the hotel
Nice and convenient location, cold dinner on first day even when arrived very late Service/credibility sometimes depends on who you meet - one guy at receptionists says it is possible to pay for car rent by card, then the lady from rental only cash is accepted...
The great dinner buffet, proximity to the beach and our beachfront balcony. The noise outside all night on sunday night.
the food and the location the staff in the reception, they didn't speak english and had no knowlegde of what to se in area or the buslines
All receptionists were very helpful maria, Migel and manuel Everything ok exept hairdryer did not work , ac is not strong enough,Food was great!
Hotel staff are very kind room
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
Location, location, location....
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
how the hotel is situated thin walls, noise from other rooms
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
I hadn't realised it was all inclusive so it was a nice added bonus. Set out of hotel was very nice and relaxing
The location was fairly good and the price was good... good pool area and nice sized rooms and bathrooms the bus left us stranded two days in a row costing 20euros in cab rides to get back. The beds were very uncomfortable and one of the bar staff made it very unpleasant to order drinks
The hotel was very clean and well run. The free bus to Palma Nova was an excellent service. There were a number of loud/unsupervised children on occasions, not the fault of the hotel.
location, price it was to hectic and crazy in the dining areas
The swimming pool area. The buffet was excellent. I thought we had booked for b&b but it was fully comprehensive which included all drinks. The majority of the staff on the reception were generally unhelpful and not particularly helpful except for one girl. Beds were not very comfortable.
The amount of money paid, it was very cheap for a hotel in Palma. And if you are in the retirement age, I guess you would be very happy to stay here... The worst thing was the noise in the morning. For a full hour they were cleaning the room on top of us and the acoustics were very bad. The breakfast was very bad as well, the food had no taste at all (all of it).
Hotel staff is very kind and nice, everything was very clean and all-inclusive has a wide variety of food available. Wi-fi Internet access for a modest price and with satisfactory stability. We will certainly come back for this ratio of price and service which is excellent in hotel Belvedere.
It was near the place we were visiting
The staff were mostly really friendly. Good breakfast with lots of choice, fruit, pastries and bread, cooked foods etc. Great swimming pool with loads of room around for sun beds. Room clean and comfortable. Great balcony. Close to shops and lots of restaurants. within easy reach of Palma. Some of the bar staff were pretty unfriendly.
Everything in general. This is an excellent 3 stars hotel.
I liked the general ambience of a peaceful country house hotel. There were no notices up, so you felt like a guest. The owners knew your name and greeted you personally when you arrived. As there were no notices up you did not know how much you were paying for drinks from the bar etc. It was also extremely difficult to find.
the staff and the owners are really wonderfull people
Great venue, warm atmosphere, great people and very nice food! We enjoyed the peace and quiet, and it takes only 20 mins to get to Palma, so you have the best of both!
- good position near the beach - friendly staff - room is clean - I could return here. - elevator slower - food so and so - pool enable for position never sun.
great location, free wifi in lobby hotel staff was rude, pillows hurt our necks, the free breakfast should include some fruit
not a lot The swimming pool was not much bigger than a large bath and surrounds were out of the sun with only 4 sunloungers. My room had no windows to the outside world, and as I am claustrophibic this made my whole stay very bad
nothing, its terrible to be name a hotel hotel is look like garbidge dump, discusting smell all over, walls are cracked, food is very poor, furniture in the room worser then military camp, dirty green. we run away next morning and book another hotel
The resturant was ok, we missed to have the opptutinete to see what the todays menu was. Put signs at the different food.
Breakfast was not edible. No wifi in rooms only in lobby where you can't even drink a water bottle due to it being a bar.
big terrase, almost like the room small elevators
Dinner is excellent. Proximity of the seaside. Balcony was dirty due to the activity of upper level guests (spitting, scattering rubbish, ash and fag ends) and superficial cleaning. It is a three star hotel without equipping the rooms with a fridge and an TV set. Extremely difficult to find parking place in the proximity of the hotel.
It is close to the beach and boulevard, also they are very friendly during day and night.
Our room, we had a big balcony with a nice view. The bathroom was also big. The food. There wasnt much to choose between. And it was almost the same every day. The cleaning was very superficious. The swimming pool was a bit of a joke, very small. We could also miss a small fridge in the room
The hotel is near the beach and it's perfect to go out in the night The rooms is so hot with a small window. There is no wind!!
Possibility to use the coomon room for evening meeting. After a week the evening food get a little "booring", but still ok.
special facilities for storing bikes
I stayed only one night instead of the intended ten days! everything
close to the airport, but no airport/flight noise. next to the beach but back from the main road. staff friendly and attentive.
breakfast being referred to constantly as "You English" by the bar staff
nice for kids they enjoyed the shows and mini club indoor pool was closed
Very clean Hotel, freindly helpful staff, wide choice of food value for money, easy access to beach activities available if you wanted to participate. Excellent stay.
Very nice and helpfull staff, hotel has his comfort but I would classify it as 3 stars. Architecture and decoration are old fashioned. But all clean and in renovated style. The breakfast is excellent and value for money 8,50 euro´s
Great rooms and good rates if you book off the main holiday season (October for example). The breakfast buffet was excellent. A bit noisy in the morning. I had to use the PCs connected to the Internet in the lobby, which were _very_ slow and standard applications like maps.google didn't work at all, but the fee was 10 euros/hour (and the minimum time was half hour). When I complained, the person responsible at the reception desk replied that it was not their business and that I should talk instead to the internet provider company, although I had bought the ticket at the hotel desk 20 minutes ago (of course they didn't offer the money back!). Not the kind of answer you should expect at a 4* hotel.
Lovely hotel with big pool, and if the weather aint good, then there is a heatet indoor pool. We absolutly enjoyed the stay. Easy transportation with bus to Palma.
It was a very nice hotel. The staff was helpful and friendly and the buffet was great and had a variety of food.
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
great location for city break only one small lift
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
lady in the room next to use, were very noisy!!!
location, modern spacious rooms
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
Cleaniness of the rooms Bar was very expensive
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
excellent breakfast sometimes the people at the reception could be smilier
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
Nice comfortable stay for 5-7 days. Take the bus # 25 and you`ll be in Palma in 15-20 minuts (by the bus #15 it takes 30-35 min). Nice clean beach, good breakfast and dinner.
Very close to the beach, great view from the balcony, bus station right in front of the hotel with buses that goes to the airport (bus 21) and Palma de Mallorca (bus 15).
Central location, near beach shops and restaurants and bus stop and airport. Good size pool well maintained. Mini fridge and hair dryer would have been an added extra. Too small smoking area in bar. No smoking area in dining room was a disappointment as was led to believe there was one. Smokers are being marginalise in hotels in Spain since the smoking ban and if it continues we will not be going again.
The hotel on the whole was very good with the staff being very friendly and quick to assist. The food was very similar each day - Typical spanish buffet. The hotel caters mainly for the Germans and Dutch and we were the only 2 English staying there.
Great location, nice food with very good selection and quality The room was very disappointing more like that of a 2star hotel.
situated lose to a very good beach, good breakfat variety and the staff were very helpful rooms were a bit dated but ok.
The staff at the reception was phenomenal, very helpful and professional. They arranged a car rental within 5 minutes at a reasonable rate and without hassle. We were offered courtesy rooms, without asking, when we arrived before the check-in time. The food at dinner was ok, not very varied and lacked vegetable options. The rooms could use an updating and the pool photos are deceiving as the pool is quite small (but then again it is beachside, so a large pool not essential ).
we stayed there for swımmıng because ıt was near the beach and meals were so delıcıous. so many old people was there we were famıly but ı couldnt see our avarage ages.
The resturant was nice and the staff were very friendly. Heated pool. We asked reception to help us find a day trip on a boat and they showed us a trip that said it would be on a cruiser, but they day of the trip we ended up on a bus the whole day. A big dissappointment..especially since we found other trips that were much cheaper that truly did take place on a boat.
everything was comfortable all we read in the reviews were true were pleased we trusted them. have tryed two book again but there booked up . N\A
The food and service were excellent, the staff were very friendly. we booked a double room and expected to have a double bed but we were given a twin room 2 single beds,when we asked to be changed there were no doubles available, we were disappointed.
great location, staff was very helpful and friendly, room was very comfortable and quiet... food was good! drinks were great!
We stayed for six days and five nights, and we can not think of one negative aspect of our holiday. The Half Board is phenominal(breakfast and dinner) on both, the selections were outstanding and different daily. The room was spacious and comfortable. The staff and management were all courtious and friendly from the front desk to the bar. I can go on and on, this 4 star is very much recommended by us. We will return next year to Mac Garonda. Must visit the 5th floor Balcony for the best view on all of Playa de Palmas!