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The location. The design and the breakfast. Even when it was not included it was worth paying the extra. The room temperature was a little bit too high.
The location of the hotel within walking distance to major attractions, modern, perfectly clean, with comfortable beds, great air-conditioning and helpful staff. The ongoing reconstruction did not affect us in any way. AFter it is completed, the hotel will be even more appealing.
The hotel was fine it was just one thing who wasent so good the air cindition did ´t work
The hospitality was great ! The hotel staff especially Front desk crew and the Breakfast staff were extremely welcoming. Hope to visit again Just the fact that there was brief noise from the rennovation being done to the hotel...... tired to sleep around 3 pm but couldn't because of the noise from the workers.
Nice room and very good location! 200m from Manzoni Metro Stationand 10-15 minutes from the colosseum. Even though the staff was generally helpful, there was one guy very rude with annoying behaviour!
The check in was quick, the receptionist was very informative on tips around the city. I love the comfort of the room and that WiFi was available.
Lovely room great size bathroom with wirlpool bath. Helpful friendly staff and a great location.
Alhough the hotel is located near some historcal points, the location is not very nice. It is in a street that is more like an alley and taxi's are hard to come by unless arranged by the hotel. Personally, I feel when your are on holiday there should be some kine of vibe or lively atmosphere around.
Location Not finished, construction work still going on
The staff was very nice anf helpful.Rooms were very clean. Airport shutlte available. Is in walking distance from the colloseum. Breakfast was good. Location of the hotel is down a dark alley, can only recieve internet connections down in the lobby area. Jacuze wasn't working
Comfortable, quiet room looking into a back area and not over the busy street. Electronic key to get into the room was awkward to use and it always took several minutes to get in. Staff at reception could have been a little more explanatory with directions and suggestions for tourists.
the internet was woking perfectly a lot of noise!
the reception and the public area need to be renovated, they are old. breakfast was ok, not the best for a 4 star hotel
The room was spacious, window overlooking sky and garden, excellent breakfast, ample fresh delicious fruits. Next to the Manzoni station, or more precisely on the mansoni metro station. Good location, overall excellent.
The ladies at the front desk we very nice and helpful The men who worked the front desk were very rude and no help at all. The air conditioning didn't work, which seems to be the case for all hotels in Italy. We paid alot for the room. Too noisey on street 24hrs.
the hotle was good as cleaning and staff behaviour. the hotle was 4* and the facilities were not enough.
Hotel very central for where we needed to be. Hotel on very busy and noisy street, has requested quiet room but did not receive one.
Perfect for a stay in Rome. Subway is literally 50 steps from the hotel. Hotel is two stops from Termini, the center of the subway system. So after flying in, a quick train ride for 14 Euros and subway for 1.50 Euros and we were at the BW. Breakfast was terrific. Siimon, at the front desk, could not have been more helpful. Hotel is a five minute walk from Bascilica of St. John Lateran (where Luther was walking up stairs on his knees) and very close to the Colosseum. I'd agree, I'd not feel safe at night if I were a woman walking alone. Otherwise, I think it is fine.
It was close to the Metro Breakfast was terrible. Hot food was cold. Tea coffee from a machine, coffee tasted like tea and tea like coffee. Staff at reception were not friendly
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the room was extremely clean with daily change of sheets and towels. the barman was friendly and helpful. the location was pretty good. All in all I'd recommend this hotel. The restaurant was only open to groups. After a long day siteseeing it would have been nice to eat in the hotel.
Location, friendly staff Very small room
Very friendly, helpful staff. Good prices and not far from center
I thought their breakfast was fantastic,with a great variety.The view from the lounge was great,which helped me get around the area since I walked most of the places I visited.The location is perfect,with culture,art,food and shopping all within walking distance. I asked for smoking but didn't get it.Didn't have resturant open all day.Internet isn't same as North American,so I didn't know how to use it and language barrier seemed to far apart to get help that I needed.
Location was nice very close to the bus and Metro stops. Staff gave detailed directions / tips for around the area. Only the tiny elevator took for ever to find it empty. Could walk five flights of steps fast than the elavator.
Staff and hotel location
Clean Rooms. Very friendly staff. Good breakfast, Good internet connection I was happy with everything!
Clean with good facilities and a good bus service into the centre It was a bit further out than we would have liked
Excellently situated in central part of town a few hundred meters to the nearest Metro station Room not quite up to usual Best Western standard. Carpets appeared to be worne down and wall paper had come unstuck in places. Unpleasant odour from the toilet.
Location. It's quite easy to find,even if you don't want to use a taxi (but you have to walk about 5-7 min. from the metro station). My room was comfortable, although for the people that are bigger and taller than me it may seem a bit too small. The breakfast was good, even for the vegetarian, and there was even the library! The staff was very professional, friendly and helpful. I didn't quite understand how was the lift working during the breakfast time - it seemed that the destination "hall" had been disabled, and I was restricted to use stairs to come down when checking out. I don't mind using stairs, I just didn't understand how the lift worked...
Nice view from the restaurant, room and facilities were good. At first we didn't get the room we reserved (double bed at front of hotel instead of the desired twin beds at the back of the hotel), but this was corrected after the first night.
This is a very nice B&B. It is 5 min walk from San Giovanni subway metro Station and 15 min walk from the coliseum. The pictures are very accurate. Excellent value, its very clean and modern with very nice helpful hosts. The free WiFi works great. Coffee shop a block away, places to eat close by too!
Friendly staff, clean, and conveniently located.