Overview

Hotel Puerto Resort by Blue Sea

Aceviño, 8, 38400 Puerto de la Cruz, Canarias, Spain
+34 922 381 200

RM 191+

Overall guest ratings

6.6/10 Good
Based on 774 reviews

Review highlights

  • 8.3
  • 7.4
  • 4.8
  • 3.3

Nearby

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    About

    A great choice for a stay in Puerto de la Cruz, Hotel Puerto Resort by Blue Sea offers an airport shuttle (available 24 hours). Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. 2 outdoor pools and an indoor pool are other highlights at this upscale hotel, and rooms offer balconies and minibars.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Spa
    • Child pool
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 774 reviews
    • 8.3 "Location is great."
      7.4 "Great parking, according to 74%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.0 "70% thought parking was inexpensive."
      8.0 "Easily accessible by car, said 80%."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
    • 7.1 "Good breakfast."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "Only 67% thought the pool was clean."
    • 5.7 "Average comfort."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 4.8 "Rooms are not good."
      2.4 "76% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      4.0 "60% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      2.4 "76% were disappointed with the minibar."
      2.1 "79% had problems with the shower."
      2.9 "71% criticized the small bathroom."
      3.8 "62% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 2.7 "Disappointing wellness & sports facilities."
      4.0 "60% were unhappy with the sauna."
    • 2.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      3.3 "67% criticized the plain hotel."
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    Overall rating

    6.8 Good
    Based on 425 reviews
    • 8.3 "Location is great."
      7.6 "Great parking, according to 76%."
    • 7.4 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Beach is so-so."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "Only 67% found the balcony ok."
    • 3.4 "Wellness & sports facilities were not very nice."
    • 3.4 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    Based on 278 reviews
    • 8.3 "Location is great."
    • 7.3 "Good breakfast."
    • 7.2 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
    • 6.1 "Pool is mediocre."
    • 6.0 "Average amenities."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 4.6 "Rooms are not good."
      2.3 "77% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      3.9 "61% complained about the bathroom."
      2.3 "77% thought the tv was sub-standard."
      3.8 "62% said the bathroom was dirty."
    • 3.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 2.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    6.3 Good
    Based on 69 reviews
    • 8.3 "Location is great."
    • 6.9 "Service is ok."
    • 6.1 "Average cleanliness."
    • 5.9 "Average value."
    • 5.3 "Average comfort."
    • 4.4 "Rooms are not good."
      2.2 "78% didn't like the uncomfortable beds."
      4.2 "58% complained about the bathroom."
    • 3.7 "Internet is poor."
    • 2.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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