Overview

Hotel Portonovo Plaza

Av. Mexico # 1125, 48350 Puerto Vallarta, JA, Mexico
+52 322 222 2291

RM 191+

Overall guest ratings

7.9/10 Good
Based on 393 reviews

Review highlights

  • 9.5
  • 9.0
  • 3.7
  • 2.3

Good to know

  • Modern Hotel
  • Beach nearby

Nearby

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    About

    Hotel Portonovo Plaza features a rooftop terrace and puts you within a 10-minute walk of Malecon. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's a fitness center, and rooms offer LCD TVs and room service.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Concierge service
    • No smoking
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 393 reviews
    • 9.5 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 3.7 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      1.2 "88% complained about the bathroom."
      2.5 "Air conditioning was criticized by 75%."
      3.3 "67% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
    • 1.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 243 reviews
    • 9.4 "Excellent value."
    • 8.7 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.1 "Breakfast is mediocre."
    • 3.3 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
    • 2.2 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 1.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 82 reviews
    • 8.9 "Location is great."
    • 8.6 "Beach is lovely."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
    • 2.5 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."

    Overall rating

    8.0 Good
    Based on 66 reviews
    • 9.3 "Excellent value."
    • 9.2 "Terrific location."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.6 "Average cleanliness."
    • 6.2 "Breakfast is mediocre."
    • 4.0 "Rooms are not good."
    • 2.7 "Quite uncomfortable."
    • 1.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Modern Hotel"
    "Beach nearby"
    data provided by TrustYou

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