Overview

Hotel Puebla Plaza

5 Poniente No 111, 72000 Puebla, PU, Mexico
+52 222 246 3175

RM 137+

Overall guest ratings

6.8/10 Good
Based on 221 reviews

Review highlights

  • 8.8
  • 3.9
  • 3.6
  • 3.2

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    About

    Hotel Puebla Plaza offers an airport shuttle (available on request). Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Washers/dryers, balconies, and 24-hour room service are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Restaurant
    • Cable or satellite TV
    • Free babysitting/child care services
    • Pets not allowed
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 221 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 3.9 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      1.6 "84% said rooms were small."
      3.3 "67% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      0.0 "100% said the bathroom was dirty."
      0.8 "For 92%, the rooms looked old."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.2 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      3.0 "70% criticized the plain hotel."

    Overall rating

    7.1 Good
    Based on 141 reviews
    • 8.9 "Location is great."
    • 7.4 "Good service."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      2.7 "73% said rooms were dirty."
    • 3.1 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
    • 3.0 "Quite uncomfortable."

    Overall rating

    6.6 Good
    Based on 79 reviews
    • 8.8 "Location is great."
    • 7.5 "Good service."
    • 4.3 "Rooms are not good."
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