Overview

Hotel Puebla Plaza

5 Poniente No 111, 72000 Puebla, PU, Mexico
+52 222 246 3175

RM 137+

Overall guest ratings

6.8/10 Good
Based on 194 reviews

Review highlights

  • 8.7
  • 4.2
  • 3.7
  • 3.4

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Hotel Puebla Plaza offers an airport shuttle (available on request). Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Washers/dryers, balconies, and 24-hour room service are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Laundry service
    • Restaurant
    • Cable or satellite TV
    • Free babysitting/child care services
    • Pets not allowed
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 194 reviews
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.7 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.4 "Rooms are not good."
      2.2 "78% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      1.5 "85% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.1 "79% had problems with the shower."
      4.5 "55% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
      1.3 "For 87%, the rooms looked old."
    • 2.7 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      2.2 "78% didn't like the uncomfortable beds."
      1.5 "85% said rooms were small."
      3.5 "65% thought it was too noisy."
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    Overall rating

    7.2 Good
    Based on 116 reviews
    • 8.9 "Location is great."
    • 7.8 "Good service."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      2.0 "80% said rooms were dirty."
    • 2.5 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
    • 2.4 "Quite uncomfortable."

    Overall rating

    6.7 Good
    Based on 77 reviews
    • 8.8 "Location is great."
    • 7.8 "Good service."
    • 3.7 "Rooms are not good."
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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