Overview

Hotel Palacio San Leonardo

2 Oriente 211 Centro Historico, 72000 Puebla, PU, Mexico
+52 222 223 6600

RM 189+

Overall guest ratings

8.1/10 Excellent
Based on 916 reviews

Review highlights

  • 9.1
  • 8.6
  • 6.0
  • 4.4

Good to know

  • Great view
  • Pleasant entrance area

Nearby

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    About

    Enjoy your visit to Puebla with a stay at Hotel Palacio San Leonardo. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Nice touches like rainfall showerheads and down comforters are offered up in all rooms, along with room service and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 916 reviews
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Food is delicious."
      9.3 "93% loved the menu selection."
      10.0 "100% loved the dining experience."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
    • 6.0 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was stylish."
      5.9 "Only 59% thought, the hotel was luxurious."
    • 4.4 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.6 "64% complained about the bathroom."
      2.8 "72% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      3.9 "61% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      3.6 "64% had problems with the shower."
      1.3 "87% criticized the small bathroom."
      4.0 "60% were unsatisfied with the kitchenette."
    • 3.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      1.5 "85% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      1.3 "87% criticized the small bathroom."
    • 2.7 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 622 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Food is delicious."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.8 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 6.7 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      6.6 "Only 66% thought, the hotel was stylish."
      5.3 "Only 53% thought, the hotel was luxurious."
    • 4.4 "Rooms are not good."
      3.1 "69% said rooms were small."
      3.4 "66% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      1.4 "For 86%, the rooms looked old."
      3.7 "63% found problems with the furniture."
    • 3.6 "Not very comfortable."
      1.5 "85% thought it was too noisy."
      3.1 "69% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
    • 2.7 "Horrible pool."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 174 reviews
    • 9.2 "Terrific location."
    • 8.5 "Food is delicious."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 4.4 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
    • 3.0 "Quite uncomfortable."
      3.1 "69% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
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    Overall rating

    8.1 Excellent
    Based on 119 reviews
    • 9.1 "Terrific location."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.3 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.8 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.4 "66% said rooms were small."
    • 4.7 "Value below average."
    • 3.6 "Not very comfortable."
      1.5 "85% thought it was too noisy."
      3.4 "66% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great view"
    "Pleasant entrance area"
    data provided by TrustYou
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