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The chalet was beautiful. Other than that the property had nothing much to offer. The other guests behaved terribly during the buffet meals. They rushed and grabbed at food.
beautiful location , excellent staff especially those serving breakfast at the restaurant and our bell boys in buggy...they are excellent! The private should at least be installed a heater or more heat lights so that at least we can use the pool during cold weather especially at night.The pool or at night. Its a waste we cant used it during the night as the water is too cold. Microwave please indicate for halal use only or mix used.
In house swimming pool Yes
Swimming pool Restruents
It was a luxury retreat where the villa we chose I.e Premium Vila had a kitchenette and a small pool, something like a lap pool. As we paid quite a lot for the one night stay, we spend most of our time inside the villa and of course, in the pool. The food was expensive and of small quantity. The buffet breakfast was not really like a 5-star hotel standard.
The private pool is excellent The staff are not friendly at all, right from the Reception to the cleaners. Don't even say hello.
Private pool, comfort bed and free wifi The pool is very cold and the water was not clean . No resterant nearby hotel and have to take taxi 40 RM tow ways
The room was superb, breakfast was nice, felt so romantic in the room wit private swimming pool..the staffs was nice to upgrade our rm frm deluxe to executive :) staffs should be more friendly and approachable..
Comfortable and for relaxing Sun light going inside the room
the management took note of our concern for switching our room due to wedding being held outside my room. With the noise and testing of sounds it is not appropriate since we have a baby. We got to switch within 1 hour house keeping sucks. I asked for extra towels and until the end I did not received the requested towels
Nice view, nice spa and friendly staffs. 24hrs pool and pet farm is very good. Foul smell at the toilet at night, but it is ok as long as you keep the door close. Alot of sandflies at the beach which was quite annoying. Limited food choices since there is only one restaurant.
it is nice to have the pet garden inside the hotel, nice swimming pools as well staffs are not well trained, service was bad. expensive but not really value for money.
Comfortable hotel and very quiet - Cooperation of staff in the provision of Assistant Price of the room and service activities and high non-free
Excellent facilities etc pet farm, 3 pools & spice farm. Very good resort feel. Well kept and maintained. The BBQ seafood buffet dinner was average. Not much variety of seafood and quality of the food was poor for the price we paid. We ordered ala carte at the restaurant on top the night before and it was way way better. Regret paying MYR200 for the BBQ buffet dinner.
Able to relax and manage activities like fishing there There were too many guests at the hotel and your staff couldn't cope. We were kept waiting for about 1/2 hour to get a table for our breakfast. Prior to that, we had to wait longer because people just jump the queue and at one time the staff just couldn't manage them.
Scenery from the bedroom Roof Leaking as it was raining
I liked the environment and the structure of the hotel
The hotel was clean, comfortable and the hotel staffs were courteous.
Everything! The view, the maintenance of the hotel was excellent, food has improved tremendously, staff are warm, polite and acommodating. Nothing apart from it always being hard to book.
The view, the seabreeze just magnificient Food is not interesting
relaxing & comfy have to walk about 300metres to get into room
The hotel staffs were very friendly and helpful. I really appreciate the suprise the hotel give us since that was our 9th Anniversary day. Room and facilities well maintained. Nope. All ok
The location was so nice Check in and check out taken so long
Underneath water view 1. Cleanliness of toilet 2. Customer service @ front office & room service
The room is good Location is not so good
Room was nice. Location bad as nothing close. Must rely on taxis to get anywhere...even to eat. Taxis service at hotel really poor. Booked a cab and had to wait 2 hours not once but twice and to complain...no one then understands english.
the room has uncomfortable smell. toilet is dirty. has cockroaches and lizard
Helpful staffs, nice deco, convenient location Poor Sea Water quality, maintenance of the room and in room facilities can be cleaner
Only swimimg pool and room good Beach not ok
We stayed at three bedroom apartment which the spaces is big and the room is clean. The pool is big and clean as well. It's value for money for family's stay. The breakfast is not many choices.
none. Room facilities not enough. Kitchen cultery not provided. Previous the environment very nice, clean and view beautiful. Now the beaches very dirty and no place to sit near the sea. No BBQ place.
Swimming pool and pool side facilities suitable for family outings. Though indicated as 2 bedroom apartment, but there is only one room with air-cond facility. And the end room is small and only suitable for single occupancy.
hotel are run down..... too classic look.not enough parking for cars.lost my iphone charger and baby pillow there as well.