Valentin Imperial Maya All Inclusive
Top Resort Hotel

Carretera Federal 307 Chetumal, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3660

RM 881+

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Overall guest ratings

9.2/10 Excellent
Based on 981 reviews
See all reviews

Review highlights

  • 9.3
  • 8.9
  • 8.8
  • 5.5

Good to know

  • Professional service
  • Friendly atmosphere
  • Friendly service
  • Pleasant hotel grounds


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    With a stay at Valentin Imperial Maya All Inclusive in Playa del Carmen (Playa del Secreto), you'll be convenient to El Manglar Golf Course. This 4.5-star resort is within the vicinity of Maroma Beach and Dr. Alfredo Barrera Marin Botanical Garden.


    Make yourself at home in one of the 524 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private balconies. Wired and wireless Internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and a hair salon.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 9 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 11 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • ATM on-site
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Private beach
    • Non-smoking rooms available
    • Laundry facilities
    • Beauty salon
    • Cable or satellite TV
    • Night club
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
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    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 981 reviews
    • 9.3 "Excellent amenities."
    • 8.9 "Great service."
    • 8.8 "Location is great."
    • 8.7 "Food is delicious."
    • 7.3 "Nice rooms."
    • 5.5 "Internet is average."

    Overall rating

    9.3 Excellent
    Based on 971 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.5 "95% said the recreation staff was great."
      9.1 "91% were happy with the room service."
      7.4 "Housekeeping was great, according to 74%."
      9.0 "90% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      10.0 "100% said the concierge service was amazing."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
    • 8.5 "Food is delicious."
      7.4 "74% loved the menu selection."
      7.9 "79% loved the dining experience."
      7.9 "79% enjoyed the fish/seafood dishes."
      10.0 "100% loved the sushi selection."
    • 7.3 "Nice rooms."
      8.0 "80% said rooms were clean."
      8.0 "80% loved the minibar."
    • 6.6 "Breakfast is mediocre."
    • 5.3 "Internet is average."

    Overall rating

    9.2 Excellent
    Based on 9 reviews
    • 9.1 "World class service."
    • 8.9 "Food is delicious."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews


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