Overview

Tukan Hotel and Beach Club

5a Ave Norte Entre 14 Y 16, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1255

RM 241+

Overall guest ratings

7.0/10 Good
Based on 758 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.7
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    Located in the heart of Centro, this resort is within a 5-minute walk of Quinta Alegria, Riviera Art Gallery, and Nuestra Senora del Carmen Catholic Church. Pier Navega and Central Square are also within 10 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Restaurant
    • Bar/Lounge
    • Car hire
    • Internet
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    Based on 758 reviews
    • 9.4 "Terrific location."
      8.5 "85% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      7.8 "Great parking, according to 78%."
      8.8 "Easily accessible by car, said 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Food is delicious."
      10.0 "100% loved the dining experience."
      10.0 "100% loved the menu selection."
    • 8.3 "Breakfast is good."
    • 6.5 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      5.8 "Housekeeping was ok, according to 58%."
      5.7 "57% found the room service acceptable."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      2.3 "77% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      3.4 "66% were disappointed with the minibar."
      1.8 "82% had problems with the shower."
      0.9 "91% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      3.1 "69% found problems with the furniture."
      3.8 "62% criticized the small bathroom."
    • 4.3 "Not very clean."
      3.8 "62% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      2.5 "Dirty pool, said 75%."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    Based on 500 reviews
    • 9.3 "Terrific location."
    • 8.7 "Food is delicious."
    • 7.5 "High value."
    • 6.4 "Service is ok."
    • 4.8 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
    • 4.6 "Not very clean."
    • 4.0 "Vibe wasn't good."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    Based on 181 reviews
    • 9.4 "Terrific location."
    • 6.5 "Service is ok."
    • 4.5 "Rooms are not good."

    Overall rating

    6.7 Good
    Based on 75 reviews
    • 4.7 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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