Overview

Sandos Caracol Eco Resort Select Club Adults Only

Chetumal - Puerto Juarez Road Km 295, Col. Centro, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4444

RM 843+

Overall guest ratings

8.2/10 Excellent
Based on 484 reviews

Review highlights

  • 9.7
  • 8.6
  • 8.3
  • 5.6

Good to know

  • Pleasant hotel grounds
  • Recreation staff is nice
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Sandos Caracol Eco Resort -Select Club - All Inclusive puts you within a 15-minute drive of El Camaleon Golf Club and features a nightclub and a rooftop terrace. Guests can grab a bite to eat at one of the 10 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. 2 poolside bars and 10 bars/lounges are onsite, and rooms at this all-inclusive resort offer up nice touches like free minibar items and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 484 reviews
    • 9.7 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.6 "Location is great."
      7.4 "74% appreciated the closeness to the beach."
      8.6 "86% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      8.3 "83% thought the service was very professional."
      9.4 "94% found the restaurant service to be one of the best."
      7.1 "Housekeeping was great, according to 71%."
      10.0 "100% said the concierge service was amazing."
    • 7.5 "Good beach."
      9.5 "Beach sports facilities are great, according to 95%."
    • 6.3 "Rooms are ok."
      5.7 "Only 57% found the balcony ok."
      5.0 "Only 50% thought the furniture was functional."
      5.0 "Only 50% thought the shower was ok."
      6.7 "67% said the view was so-so."
    • 5.6 "Internet is average."

    Overall rating

    8.2 Excellent
    Based on 440 reviews
    • 9.8 "Excellent wellness & sports facilities."
    • 8.7 "Amenities are good."
      8.9 "89% found the grounds to be nice."
      8.4 "84% thought the building was wonderful."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.1 "91% said the recreation staff was great."
      9.6 "96% found the restaurant service to be one of the best."
    • 6.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.7 "Only 57% found the balcony ok."
    • 6.4 "Average cleanliness."
    • 5.2 "Internet is average."
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    Overall rating

    7.9 Good
    Based on 43 reviews
    • 8.3 "Great service."
    • 8.3 "Location is great."
    • 7.0 "Tasty food."
    • 7.0 "Good cleanliness."
    • 5.5 "Rooms are ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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