Overview

Platinum Yucatan Princess All Suites -Adults Only

Prolongación 5ta Avenida Manzana 20 Lote 006, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3500

RM 680+

Overall guest ratings

7.6/10 Good
Based on 743 reviews

Review highlights

  • 9.2
  • 8.3
  • 8.1
  • 6.8

Good to know

  • Recreation staff is nice
  • Friendly service
  • Clean hotel facilities
  • Modern Hotel

Nearby

    show all

    About

    At Platinum Yucatan Princess Adults Only - All inclusive, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball, plus you'll be within a 10-minute drive of El Camaleon Golf Club. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body scrubs, and facials. Yucatab, one of 5 restaurants, serves breakfast, lunch, and dinner. 2 swim-up bars and 8 bars/lounges are onsite, and rooms at this luxurious resort offer up nice touches like free minibar items and bathrobes.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Adults only
    • Concierge service
    • Laundry service
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 743 reviews
    • 9.2 "Awesome vibe."
      9.7 "97% thought, the hotel was modern."
      8.9 "89% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      8.8 "88% thought the hotel was luxurious."
    • 8.3 "Location is great."
      8.3 "83% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 8.1 "Amenities are good."
      9.8 "98% found the grounds to be nice."
      9.4 "94% said the facilities were very new."
      9.3 "93% thought the architecture was beautiful."
      10.0 "100% loved the terrace."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.3 "83% said the recreation staff was great."
      7.5 "75% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      8.3 "83% were happy with the shuttle service."
    • 7.5 "Nice rooms."
      9.8 "98% thought rooms were spacious."
      9.5 "95% appreciated the modern rooms."
      8.5 "85% thought the view was good."
      8.1 "81% enjoyed the shower."
      10.0 "100% enjoyed the balcony."
    • 6.8 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.4 "Only 64% thought the fish/seafood dishes were good."
      6.4 "The price was ok for 64%."
      6.0 "60% thought the snacks were adequate."
    • 6.4 "Beach is so-so."
    • 4.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 743 reviews
    • 9.1 "Awesome vibe."
      9.7 "97% thought, the hotel was modern."
      8.6 "86% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 8.3 "Location is great."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% said the recreation staff was great."
      7.5 "75% thought the service was very professional."
      8.9 "89% found the restaurant service to be one of the best."
    • 8.1 "Generally very clean."
      9.3 "93% thought it was clean."
    • 7.6 "Good breakfast."
    • 6.6 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
      6.1 "Only 61% thought the fish/seafood dishes were good."
    • 6.3 "Beach is so-so."
    • 4.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    "Clean hotel facilities"
    "Modern Hotel"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close