Overview

La Tortuga Hotel & Spa - Adults Only

Av 10 Esq. Calle 14, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1484

RM 473+

Overall guest ratings

8.4/10 Excellent
Based on 767 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.6
  • 5.7

Good to know

  • Comfortable beds
  • Friendly service

Nearby

    show all

    About

    When you stay at La Tortuga Hotel & Spa - Adults Only, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Guests can indulge in facials at the spa, and Italian cuisine is served at Como Como Osteria, which is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer minibars and room service.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Adults only
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 767 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      7.5 "Easily accessible by car, said 75%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
      8.3 "Management was excellent, said 83%."
      8.8 "Housekeeping was great, according to 88%."
    • 8.6 "Bar is amazing."
      10.0 "Lovely bar service, according to 100%."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.9 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 2.0 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 720 reviews
    • 9.1 "Terrific location."
      8.9 "89% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.3 "Management was excellent, said 83%."
      10.0 "Lovely bar service, according to 100%."
    • 8.4 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.6 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 6.1 "Rooms are ok."
    • 5.3 "Average cleanliness."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 7 reviews
    • 9.3 "Terrific location."
    • 9.2 "World class service."

    Overall rating

    8.7 Excellent
    Based on 38 reviews
    • 9.3 "World class service."
    • 9.3 "Terrific location."
    • 8.3 "Breakfast is good."
    • 7.7 "Good pool."
    • 6.0 "Average comfort."
    • 5.8 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close