Overview

Koox Playa Hotel

Avenida 1ra entre calle 12 y 14, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2727

RM 243+

Overall guest ratings

6.6/10 Good
Based on 133 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.2
  • 3.5

Good to know

  • Good restaurants & bars in the area
  • Great shopping
  • Beach nearby

Nearby

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    About

    Situated in Centro, this hotel is within a 5-minute walk of Quinta Alegria and Nuestra Senora del Carmen Catholic Church. Riviera Art Gallery and Pier Navega are also within 10 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Room service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Laundry service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 133 reviews
    • 9.4 "Excellent value."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.9 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.2 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
      0.0 "100% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      4.1 "59% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
      1.4 "86% thought they were poorly maintained."
      2.5 "75% thought the tv was sub-standard."
    • 3.0 "Terrible amenities."
    • 2.1 "Quite uncomfortable."
      1.8 "82% thought it was too noisy."
      2.1 "79% didn't like the uncomfortable beds."
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    Overall rating

    6.5 Good
    Based on 86 reviews
    • 8.3 "Location is great."
    • 7.0 "Good service."
    • 3.4 "Rooms are not good."
    • 2.7 "Quite uncomfortable."
      2.3 "77% thought it was too noisy."

    Overall rating

    6.1 Good
    Based on 46 reviews
    • 8.8 "Location is great."
    • 6.7 "Service is ok."
    • 3.8 "Vibe wasn't good."
    • 3.3 "Rooms are not good."
    • 1.9 "Quite uncomfortable."
      1.5 "85% thought it was too noisy."
    Good to know
    "Good restaurants & bars in the area"
    "Great shopping"
    "Beach nearby"
    data provided by TrustYou

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