Overview

Hotel Banana

5 A Avenida Equina Calle 32, 77710 Playa del Carmen, QR, Mexico
+52 984 803 0201

RM 271+

Overall guest ratings

8.0/10 Good
Based on 350 reviews

Review highlights

  • 10.0
  • 9.6
  • 4.9
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    Hotel Banana puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available 24 hours) for USD 35 per person. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/café or unwind with a drink at the bar/lounge. Other highlights include a rooftop terrace, and rooms offer balconies and Select Comfort beds.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 350 reviews
    • 10.0 "Wonderful beach."
    • 9.6 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.9 "89% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.7 "Good value."
    • 4.9 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      1.8 "For 82%, the rooms looked old."
      1.0 "90% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 1.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 0.8 "Horrible pool."
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    Overall rating

    8.2 Excellent
    Based on 220 reviews
    • 10.0 "Wonderful beach."
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Good value."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
    • 4.5 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    • 4.1 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 105 reviews
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.1 "Terrific location."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      1.8 "For 82%, the rooms looked old."
    • 3.9 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
    • 3.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."

    Overall rating

    8.1 Excellent
    Based on 24 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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