Overview

Hotel Banana

5 A Avenida Equina Calle 32, 77710 Playa del Carmen, QR, Mexico
+52 984 803 0201

RM 325+

Overall guest ratings

8.4/10 Excellent
Based on 365 reviews

Review highlights

  • 9.5
  • 9.2
  • 4.7
  • 3.8

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Hotel Banana puts you within a 15-minute drive of El Camaleon Golf Club and offers an airport shuttle (available 24 hours) for USD 35 per person. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/café or unwind with a drink at the bar/lounge. Other highlights include a rooftop terrace, and rooms offer balconies and Select Comfort beds.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 365 reviews
    • 9.5 "Excellent value."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      7.0 "70% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.6 "Management was excellent, said 86%."
    • 5.2 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.1 "Only 61% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      3.7 "63% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
    • 3.8 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.1 "Horrible pool."
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    Overall rating

    8.5 Excellent
    Based on 240 reviews
    • 9.4 "Excellent value."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.2 "Terrific location."
    • 5.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.9 "Only 59% said rooms were big enough."
    • 5.3 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.9 "Only 59% said rooms were big enough."
    • 3.8 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 98 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 4.8 "Rooms are not good."
    • 4.3 "Not very comfortable."
    • 3.9 "Vibe wasn't good."

    Overall rating

    8.2 Excellent
    Based on 25 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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