Overview

Metropole Hotel Phuket

1 Soi Surin Montri Road Phuket, Phuket City 83000, Thailand
+66 76 215 050

RM 124+

Overall guest ratings

6.2/10 Good
Based on 272 reviews

Review highlights

  • 8.9
  • 7.3
  • 3.2
  • 2.9

Nearby

    show all

    About

    Placing you 2.9 mi (4.7 km) from Phuket Butterfly Garden and Insect World and 6 mi (9.6 km) from Chalong Temple, Metropole Hotel Phuket offers an airport shuttle (available 24 hours) for THB 600 per person. Guests can indulge in massages or aromatherapy, and Fortuna Pavilion, one of 3 restaurants, serves Thai cuisine. An outdoor pool and a poolside bar are other highlights, and rooms offer 24-hour room service and refrigerators.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Gift shop
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 272 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 6.0 "Average value."
    • 6.0 "Breakfast is mediocre."
    • 3.2 "Awful rooms."
      2.3 "77% complained about the bathroom."
      1.2 "88% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
    • 2.9 "Disappointing wellness & sports facilities."
    • 1.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 1.6 "Generally quite dirty."
      1.2 "88% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      1.0 "90% thought it was rather dirty."
    • 1.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
      1.4 "For 86%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    5.7 OK
    Based on 138 reviews
    • 9.1 "Terrific location."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.9 "Average value."
    • 3.2 "Awful rooms."
      1.5 "85% said rooms were dirty."
      2.3 "77% complained about the bathroom."
    • 1.7 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    • 1.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.4 Good
    Based on 65 reviews
    • 9.0 "Terrific location."
    • 7.6 "Good service."
    • 6.7 "Average comfort."
    • 3.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
    • 2.0 "Generally quite dirty."
    • 1.4 "Horrible vibe."

    Overall rating

    6.1 Good
    Based on 68 reviews
    • 2.8 "Awful rooms."
      1.0 "90% said rooms were dirty."
      2.0 "80% complained about the bathroom."
    • 1.3 "Generally quite dirty."
      1.0 "90% said rooms were dirty."
    • 1.0 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    data provided by TrustYou

    Photos
    Map

    Map

    Close