Overview

Crossland Phoenix - West

4861 W. Mcdowell RD., Phoenix, AZ 85035, United States
+1 602 272 8571

RM 266+

Overall guest ratings

4.9/10 OK
Based on 598 reviews

Review highlights

  • 7.0
  • 6.5
  • 4.3
  • 3.6

Nearby

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    About

    At Crossland Phoenix - West, you'll be within a 10-minute drive of Ashley Furniture HomeStore Pavilion and Arizona State Capitol. You'll have free perks like WiFi and self parking. Rooms feature conveniences like refrigerators and microwaves.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Air-conditioned
    • Kitchen/Kitchenette
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    4.9 OK
    Based on 598 reviews
    • 7.0 "Good location."
    • 6.5 "Internet is average."
      6.7 "67% thought it was adequately priced."
    • 5.5 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 4.3 "Service is below average."
      4.3 "57% found the staff to be unfriendly."
      4.3 "57% indicated the reception staff was not good."
      3.2 "68% didn't like the management."
      1.8 "82% said the booking process was inefficient."
      2.8 "72% thought the service was unprofessional."
    • 3.6 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      3.8 "62% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      3.8 "62% were unsatisfied with the kitchenette."
      0.5 "95% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
      3.8 "62% had problems with the shower."
      1.6 "84% said rooms were small."
      3.3 "67% were disappointed with the minibar."
      2.1 "Air conditioning was criticized by 79%."
    • 3.0 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      4.3 "57% didn't like the smoking area."
    • 1.8 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.0 "100% thought it was rather dirty."
      2.9 "71% said the bathroom was dirty."
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    Overall rating

    5.4 OK
    Based on 179 reviews
    • 7.2 "Good location."
    • 4.7 "Service is below average."
    • 3.6 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      3.7 "63% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      4.3 "57% were unsatisfied with the kitchenette."
      1.4 "86% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      0.5 "95% found problems with the furniture."
    • 1.8 "Generally quite dirty."
      2.2 "78% said rooms were dirty."

    Overall rating

    4.5 OK
    Based on 257 reviews
    • 6.9 "Location is acceptable."
    • 4.0 "Service is below average."
      1.8 "82% said the booking process was inefficient."
      4.3 "57% found the staff to be unfriendly."
      4.4 "56% indicated the reception staff was not good."
    • 3.2 "Awful rooms."
      2.2 "78% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      0.5 "95% found problems with the furniture."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.0 "100% thought it was rather dirty."

    Overall rating

    5.0 OK
    Based on 47 reviews
    • 3.7 "Not very comfortable."
    • 3.5 "Rooms are not good."

    Overall rating

    5.5 OK
    Based on 113 reviews
    • 7.2 "Good location."
    • 4.2 "Service is below average."
      4.3 "57% found the staff to be unfriendly."
    • 3.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
    • 2.8 "Awful rooms."
      2.1 "79% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      1.6 "84% thought the tv was sub-standard."
    • 1.7 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
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