Location of the hotel was just about perfect, away from loudness of the central of Playa de Palma, but close enough to all amenities. New hotel refurbishment really made of this hotel a nice place to stay. Missing Coffee and Tea facilities in the room. Please note that the hotel is more for elderly couples but this was not a major problem to us only perhaps seeing the 60-70 year old ladies topless, that was too much to be honest :-) even for us.
relaxing,dinning,walking,great sunsets and a great hotel no free wi-if
Excellent food, both breakfast and dinner buffet style were superb. Staff in general were very helpful. Rooms very clean, both bedding and towels changed on a regular basis. No children under 14 allowed. Drinks not too expensive, pool area well looked after. Excellent location, all rooms with sea view, beach only 50mts away. All guests were German meaning all staff use German as their first language, and the food and facilities were very Germanic. There were far too many young German males on stag holidays, some of them on all inclusive, resulting in singing, banging of doors and walls and shouting at all hours of the day and night!
Food was good quality. Hotel and rooms were clean. Staff agreable I payed for a triple room but the gave us a double with an extra bed, no space.
The beautiful sea view room and having breakfast in the beautiful garden abd the very friendly reception staff. Nothing at all to dislike
Lovely relaxing hotel in a nice setting. An oasis of calm along a busy coast. Very helpful and freindly. No
warm welcome and friendly hotel. Perfect for beach and local restaurants.
Beach situation with charming and helpful staff. Slightly disappointed in state of garden, which could be beautiful with a little attention, and felt the outside paving and balcony could have done with power hosing to freshen it. This is the only criticism of a superb hotel. As above.
location and character of building excellent breakfast
Good location, no need for a car, lots of bars and restaurants
the location (next to the old city, near the beach), the architecture that gives a romantic look, even exotic, the garden with Mediterranean plants, the food, the friendly staff Room walls and floors should be finished with other materials
The hotel decor is slightly out dated but that's probably part of it's charm! If you want to chill out by a pool in the peace and quiet in pleasant surroundings and want easy access to the beach (just across the road), then this is the place for you! I found the prices to be a bit expencive, €426 for 3 nights in July 2010,
The architecture of the building, the terrace, and the pool area.The staff at the desk were excellent. The rooms could do with an update, and if the pool was heated and you offered some spa facilities you could attract a more up -market clientele. The building and it's colonial style is remaniscent of south of france in the 1920s this could be caaitalised upon.
The hotel and surrounding area was nice and quiet and it's location next to the beach and the promenade was ideal. A good place to relax and unwind in peace and comfort. The garden rooms don't have a particularly nice outlook and are not as nice as the rooms in the main hotel building.
our stay was good,rooms were cleaned everyday,and the beach is across the road.Would recommend the 21 bus outside airport to hotel it is next to police and fire station.2 euros per person and takes 10 mins.We paid 14 in taxi when we arrived.
locations, food was normal room cleaning was poor
The location is excellent. They don't have a swimming or beach towel ...
Proximity to the beach, Palma and the airport. The food was excellent.
The staff was very nice. Because I had a late flight but had to check out by noon, they let me store my luggage, and take a shower after I came back from the beach. The location was good also. There was only one power outlet in my room, besides the one the TV was plugged into, and it was in the bathroom. Other than that, no complaints.
people who worked there.Very helpful. Yes. No internet facilities. Plus no English language promgrammes on T.V. Such as CNN or BBC 24 News.
I found that they fulfilled all my wishes and also those of my friends. The rooms were clean and upon my personal request the room was cleaned even better. The balconys/terasses are amazing and big. Had a great seaview. The breakfast was good... The only thing that I really missed in the hotel was the fridge in the room. I don't know if it's possible to eventually store your food somewhere else, but there wasn't even a minibar in the room. And when we bought a cola or an ice tea we couldn't keep it cold.
Close to beach Eggs on breakfest everyday:/
Place is good for young people, near to the beach, discos, Palma. I missed some yougurts for breakfast.
If you are after a cheap holiday at the beach then this is an ok hotel. The food was nothing special and we often went out for dinner instad of eating at the hotel.
nice for kids they enjoyed the shows and mini club indoor pool was closed
It was a very nice hotel. The staff was helpful and friendly and the buffet was great and had a variety of food.
Very nice and helpfull staff, hotel has his comfort but I would classify it as 3 stars. Architecture and decoration are old fashioned. But all clean and in renovated style. The breakfast is excellent and value for money 8,50 euro´s
Lovely hotel with big pool, and if the weather aint good, then there is a heatet indoor pool. We absolutly enjoyed the stay. Easy transportation with bus to Palma.
Great rooms and good rates if you book off the main holiday season (October for example). The breakfast buffet was excellent. A bit noisy in the morning. I had to use the PCs connected to the Internet in the lobby, which were _very_ slow and standard applications like maps.google didn't work at all, but the fee was 10 euros/hour (and the minimum time was half hour). When I complained, the person responsible at the reception desk replied that it was not their business and that I should talk instead to the internet provider company, although I had bought the ticket at the hotel desk 20 minutes ago (of course they didn't offer the money back!). Not the kind of answer you should expect at a 4* hotel.
Very clean Hotel, freindly helpful staff, wide choice of food value for money, easy access to beach activities available if you wanted to participate. Excellent stay.
close to the airport, but no airport/flight noise. next to the beach but back from the main road. staff friendly and attentive.
breakfast being referred to constantly as "You English" by the bar staff
good value for the money a bit too noisy
Staff were friendly, close to all amenities, and on the day i was leaving i was due to book out at 12 noon and my flight was not until 1800 i asked at the reception if i could leave my bags at the reception . The receptionist made a quick call and then came back to me and said to use my room till ready to go at no extra charge .
Staff were nice
Staff very supportive, very friendly.
good location close to the airport; good hotel for cheap and short stay poor room equipment; some room facilities need renovation; breakfast could be a little bit better
...leaving the last day Doesn't deserve even 2 stars
the only good thing about the hotel is its location - it is very close to the beach and the bus connection to the Palma city is convenient, the bus stop is right near the hotel (30 min by bus and you are in the center of Palma de Mallorca). Everything else is poor. Rooms and especially bath rooms (bath tub and WC bowl were leaking) require renovation. Breakfast does not feel fresh. However the price we paid 50 euros per night per double room does not suppose to give you more. On the other hand we saw other hotels in the area for about the same price but with much better facilities. This hotel can be OK for 2-3 days trip, not for a longer stay. I do not recommend it.
The price/value ratio is OK - you get what you pay for. Breakfast is fine. More a two-star hotel than a three star; I guess the third star was awarded in the seventies.
Easy to get to from the airport. Reception staff very pleasant. Breakfast receptionist - not perceived as friendly.
staff friendly and helpful
we stayed there for swımmıng because ıt was near the beach and meals were so delıcıous. so many old people was there we were famıly but ı couldnt see our avarage ages.
The staff at the reception was phenomenal, very helpful and professional. They arranged a car rental within 5 minutes at a reasonable rate and without hassle. We were offered courtesy rooms, without asking, when we arrived before the check-in time. The food at dinner was ok, not very varied and lacked vegetable options. The rooms could use an updating and the pool photos are deceiving as the pool is quite small (but then again it is beachside, so a large pool not essential ).
everything was comfortable all we read in the reviews were true were pleased we trusted them. have tryed two book again but there booked up . N\A
The hotel on the whole was very good with the staff being very friendly and quick to assist. The food was very similar each day - Typical spanish buffet. The hotel caters mainly for the Germans and Dutch and we were the only 2 English staying there.
Great location, nice food with very good selection and quality The room was very disappointing more like that of a 2star hotel.
We stayed for six days and five nights, and we can not think of one negative aspect of our holiday. The Half Board is phenominal(breakfast and dinner) on both, the selections were outstanding and different daily. The room was spacious and comfortable. The staff and management were all courtious and friendly from the front desk to the bar. I can go on and on, this 4 star is very much recommended by us. We will return next year to Mac Garonda. Must visit the 5th floor Balcony for the best view on all of Playa de Palmas!
great location, staff was very helpful and friendly, room was very comfortable and quiet... food was good! drinks were great!
situated lose to a very good beach, good breakfat variety and the staff were very helpful rooms were a bit dated but ok.
The food and service were excellent, the staff were very friendly. we booked a double room and expected to have a double bed but we were given a twin room 2 single beds,when we asked to be changed there were no doubles available, we were disappointed.
The resturant was nice and the staff were very friendly. Heated pool. We asked reception to help us find a day trip on a boat and they showed us a trip that said it would be on a cruiser, but they day of the trip we ended up on a bus the whole day. A big dissappointment..especially since we found other trips that were much cheaper that truly did take place on a boat.
Staff very nice, specially reception. Perfect location on the beach, almost all the rooms with sea view. Located between El Arenal and La Palma (5min. in bus) and 5 min. from airport. The beach is one of the most beautiful ones on the isle, perfect for small children as the water is calm. Nice swimming pool in the hotel, small wellness free. The food could be better, there is plenty of choice but not really tasty altough it is still eatable. Hotel does not offer any animation programms, some days could result boring - when it is for example cloudy.
Value for money and the ease of getting into Palma The amount of German tourists, as they were arrogant and rude and some of the hotel staff understood more German than English. Also they did not have tea and coffe making facilitieswithin the room.
the beach no parking at the hotel
That was my second stay in Golden Playa. I liked it. Hotel got a good atmosphere, you are feeling yourself at home there. Its made for peaceful and relaxed stay. Rooms are quiet and cozy. Food is ok. Staff is friendly. Nice view from most of rooms. Good location. Hotel may use a renovation, however, I've read they will actually renovate in 2011.
The room with a fantastic view. The food. The staff were really frientdly and remembered us from last year. The bar was bit quiet and there was not much entertainment.TV stations were mostly German.
The food and staff were first class no complaints
Great location - decor is abit dated but were told the hotel is to undergo a refurb next year.Food was basic but ok. All in all would for sure stay again.
the mens dresscode for dinner - long leggeg pants - why not trousers to under the knees, which is fashion now ?
I miss a refrigirator
This hotel has a good services and staff. Location is good near city Palma, it takes 10 minutes by car and 20 -25 by bus. Room is very clear only remark is that furniture in the room is pretty old
fantastic staff...very willing to help and provide advice on the area. extremely clean and stylish hotel...and it was very affordable to boot. nothing.
Very good location. Restaurant much better than usual hotel restaurant. Staff very friendly and helpful. Room was quite small but typical for a modern hotel.
Reception staff were excellent: very competent and always happy to help. The hotel is extremely clean and modern, and the beds are very comfortable. It is close (100-200m) to a lovely beach with good, cheap eating options along the promenade. It's not in a very "touristy" neighbourhood, either, which I enjoyed. We were placed on the ground floor of the second building. I thought that would be quiet, because we were away from the street. Not so. Friday and Saturday nights we were treated to *extremely* loud music (every single word was audible) from a bar directly underneath the second building. The bar is apparently owned by but not operated by the hotel. Thus there was no way for the extremely apologetic hotel staff to ask that the music be turned down. Other (more minor) problems were that the in-hotel bar was virtually never open and that the rooms are very small (though our room had a very generous balcony, which made up a lot for that - we could comfortably have 6 chairs +table on our balcony)
I am a single traveller and just wanted a few days away and for that it was perfect- staff were excellent both friendly and helpfull - did not eat at the hotel as like to go out - very spanish area which i liked- all in all excellent. minor point but the bar never seemed open but it was low season and some very good bars restaurants close by
Lovely beach area, cafes etc. Mostly Spanish families - a good thing. Pleasant promenade walk into Palma (45 mins). Very convenient stopover near to airport (5 mins). Room was small for the price, and beach view only partial and not worth the extra (150 euros).
I only stayed one night so I can not comment on service. Room was clean. I liked the large patio. It was the only blue building around so it was easy to find. Nice neighborhood to walk.
Very friendly male receptionist. Room was quite small although very well appointed and we did have a sea view. Air conditioning only went down to 23 degrees and we would have liked it a bit cooler.
simple, clean, qualified and pleasant staff. no water in the hotel pool, poor bathroom ventilation.
The location is perfect, outside the whole tourist rush, few steps to a nice and not crowded beach, some good restaurants and supermarket are close too. The hotel pool is enjoyable also. The plumbing problem should be solved, because the toilet did not flush and water pressure was weak. There was a smell of burning meat coming from the nearby restaurant and it was impossible to sit outside on the terrace.
Proximity to the airport, 15 euros by taxi. Very small room for the price and ours was a superior double with seaview, only space for 1 person to walk between the bed and dressing table, no space to store toiletries only a basic sink with no worktop, limited cupboard space, in the high season the noise from planes taking off and landing is almost non stop. Consistent problems with water pressure in the shower, most mornings unable to have a shower between 9 & 10am, same problem at night between 7 & 9pm
The staff was very friendly, food excellent. We stayed in an apartment and there was not facilities in the kitchen other than a few glasses and two teaspoons..matresses were very old and unconfortable and we stayed 7 nights my back is still suffering.
Very nice place to stay at. Big room, great view of the beach from room. Few steps to the beach and pool. Good variety for breakfast buffet. Easy to get to from airport (15euro taxi, 10min). Would of been nice to have wifi in rooms (only is bar/reception area).
This hotel is great value for the money and was my son's favorite hotel out of the three that we stayed at. The staff is friendly, but Aziz, a manager stood out for his professionalism, courtesy and sincerity. Good buffet. Close to the airport, so it was convenient for us as we had a very early flight, yet was not noisy. We would definitely stay here again.
The hotel exceed our expectations. Really good & attentive service always looking to solve any problems you might have. All rooms with the sea view - really powerfull in the morning. We were staying on half board basis & it was excellent choice. Wide selection of breakfast & dinner menu. The food of excellent quality. Highly recommend. Duvet & kettle during winter stay would be much appreciated.
There was no wi-fi in the rooms, just in the lobby
Friendly staff who couldn't do enough for you. Very comfortable and clean hotel with good poolside facilities and a very nice restaurant. The quality of the food was exceptional. We were over booked and despite booking the hotel 6 months prior to our visit were farmed out to another hotel for the first night. However the hotel staff made every effort to make up for this disapointment and the reception manger was first class. We will go back next year.
Clean room and bathroom, good breakfast, nice pool area and no children policy. A possibility to take a shower and change in a courtesy room after check-out. A bit far from the beach.
Very clean with pleasant staff. Lovely decor and good food choice. Location was beautiful. It was quiet and suited s well. Very close to airport so you can hear planes taking off although this did not bother us.
The breakfast here is truly unbelievable. A great way to start the day. Location a little bit off the main part of the area but not too far for it to be a problem. Very easy to get to and from Palma by bus. Maybe a little too close to the airport - not as issue if you are not a light sleeper. Nearly all staff here seemed a little fatigued (apart from the maids who were excellent). Having to pay extra for a kettle. Having to pay extra for a decent view. No free internet.
The whole atmosphere was excellent, the staff friendly, the service very good, the situation of the hotel was very convenient for walking and cycling, food excellent also - definately would go again!
This was a wonderful place to stay and we hope to return very soon
Really lovely staff, would recommend and visit again
See 1 The Hotel above. Nothing
The hotel was in a great location, 5 mins in a taxi from the airport. Although close to the airport the aircraft noise was not particularly noticeable and certainly does not detract the positives from this excellent hotel. The staff were friendly and very informative about the local area. The rooms were very clean and modern and included a range of facilities hairdryer, satellite TV etc....even slippers! The quality of the breakfast was very good; there was a large range of choice including English breakfast buffet items. The quality of the food in the restaurant in the evening could also not be faulted (other than it is expensive if you do not upgrade to half board - which we didn't) therefore only ate there the once! Expensive drinks, evening meals.
The staff were excellent very helpful and our room was clean with a great terrace food was wonderful best buffet ever.
Nice and helpfull staff The breakfast could be more variated. Ir was easy to hear other guests
Nice and friendly people and price vs quality very good Of minor interest: no TV set
It is definitely no luxury, but everything functions, warm water, good breakfast, friendly staff, close to the beach.. Cannot afford to complain, because it is a very cheap and surely worth expenses.
For such price you won't find enything better.
The staff was very friendly and helpful. The cleaning of the room was not very good. Towels not changed for a week and the floor was not swept or cleaned.
The weather and two of the reception staff were very friendly and helpful The breakfast was only for german residents there was no english options
the location is fine the beds were quite uncomfortable
was not that expensive. nice staff. could have used airconditioning
I liked breakfast and swimming pool,which we did nit use,beacause all the time we wanted to the sun was not there. We had an impression as it was shadow side. That is only 2 things we liked. No yeah and also it is close to the beach and it is not noisy. Yes. There were things we did not like. 1. Bathroom is old 2. No air conditioning ,that was the worst. 3. Receptionist did not talk english at all!!! Beause o this happened misunderstanding. 4. No toiletpaper. 5. furnishing is bad.
friendly reception staff, pool, balcony the breakfast was ok but could have been better- the juices were very watery, could have had fresh juices that werent watered down!
Reasonably clean and hotel in good location Do not like queuing for a table for breakfast which was plentiful but greasy.
Location friendly staff Guests making too much noise late at night
Enjoyed immensely my stay.Hotel excellent.value for money.bus no 21 one stop from Airport-convenient.Food super,Francisco in dining amazing.,so nice and professional-hope he is paid really well// Would stay again ,no problem,would recommend this hotel.
Food and service was good for the price. Too much noise due to poor sound insulation. Very old building. Poor location within resort.
Nothing yes too many kids noise all night, screaming shouting, also had tropuble with an important document which was supposed to reach me by courier, however i was given the wrong address by staff
The room i had, had a very nnice view. i had no problems with the hotel but the decor needs to be updated, also i was staing by myself and had a room with 2 single beds, would of preferred 1 double instead. Also i think breaksfast should of been put on for another hour.
Good facilities, pool was really nice although a bit on the cold side, plenty of choice in the restaurant for breakfast and dinner, very large bar area. Within a few minuets walk of the beach and close to airport. Ideal for a short break.
Location was good (near to the beach). We were on half board and the food was good too, although my boyfriend did not like it so much I found it good value for money. Some of the hotel staff at the front desk were not so friendly.
This time is was a lot quieter than in march I did not get the room that was requested. I informed the staff that i was willing to move at any time.However my stay this time was very pleasant
Good clean basic hotel within easy walking distance to the beach. Staff friendly and helpful. Rooms very clean and cleaned each day. Air con. great and a must. Rooms would have been more comfortable if there were a sofa/easy chairs.
Hotel Rco Leo was situated close to the beach and a short bus hop to Palma Center. Good pool with plenty of deck chairs all round the pool area. Friendly and efficient waiting staff. Lobby ,Restaurant and Bar area of good standard. Entertainment variable qiuality The room was very basic and my single room faced the back of the hotel, which proved to be quite nice with god views. The close peoximity of the airport did not disturb. The room was not cleaned every day and one day when I returned clean sheets had been placed on the bed for me to change myself, I presume? But the room was over all acceptable for the money paid. Reception staff variable - some very firendly, some not, which could be down to language problems.
The room was perfect with a pool view. Sometimes the food is a little cold. Also it is not comfortabel to have two separate beds. Fot couples it is better to have one big bed.
Exceptional cleanliness of the room and every aspect of the Hotel. Would thoroughly recommend it to all...... NO
Hotel staff very, very kind (especially girl with blond hair and glases). Check in was after 14:00, but we get our room at 12:00. When I made a reservation through Booking.com I asked for room with a pool view in the 5 floor..We get the room 512 on the 5th floor, with pool and sea view ..very nice room :) Hotel is close to the beautifull beach, close to the bus station (behind the hotel- from the airport is "El Cid station), close to the shops..the food was excellent, we stayed on HB..This was my first stay in Mallorca, but certainly not the last..and I would go again in hotel Roc Leo..
There is no hair-dryer; and no free drinks at dinner, I think there should be at least one kind of free drinks, even it is water.
Proximity to the beach, good breakfasts, nice entertainment programmes Very uncomfortable beds, too small lifts
Hotel staff helpful and friendly, Room was clean and the food was much better than our last stay at this hotel in april 2010, The hotel is good value for the price paid
All time is best! Restorante staffes is negative with guestes. Aspesial - poland stuffes!!!
price/quality ratio it did not seem a 3 star hotel, but it was quite cheap.
I liked the staff being kind and being able to understand each other because the staff was speaking at least 2 foreign languages (for them): english, german etc.
hotel staff were friendly no air con or fans, food not very nice and the water turned out yellow a few times, the toilets and sinks kept breaking
The friendly and helpful staff and the beach. The food.
Friendly staff, good location, good breakfast, good and clean rooms. Dinner is a little bit the same every night, no much variation, but still it is ok. How you can complain for this low prices?? No complains.
the swimming pool and the location. If you don't have much requirements is it is a good and cheap hotel. not very friendly staff. I had a complain (we had two wake up calls at 5:30 in the night for a group we were not in...) and they treated me like it was only my problem and they were not very helpfull and an apology was too much
the food no frige
Very close to beach Pool is small
food was excellent and great location rooms could have been cleaned more,
Location and facilities. There was a good childminder and our 3yr old had lots of fun Housekeeping - or lack thereof. Dishes are not washed and floors were not swept
Dirty rooms, some crab louse in the room, slack cleaning, idiotic director not interested on customers.
nice staff, nice restaurant downstairs.. that we had just part sea-view, though we requested full sea-view
Location and food. The curtain in the bedroom was too short to keep out fully light from the corridor.
It was a nice hotel in the area that we needed to be in. Reception staff were friendly and helpful. The room was swepted every day and had clean towels. I also had a massage which was very relaxing. Was a bit disapointed that beds were not changed during our 10 night stay and did not find bar staff very friendly.
The relaxed atmosphere and that the staff were very nice The mattresses on the beds were a little uncomfortable
The air-conditioning was essencial! The staff were fantastic. Everywhere was clean. There were not enough sunbeds around the pools.
Fantastic hotel like for a 3 stars, we had a room at the 6th floor with the sea view as well as the hotels pool view and it was amazing; the breakfasts were excellent, everything what you need and a little bit more I would say. Hotel is maybe a little bit dated but very, very clean, in fact we have had a cleaning lady coming every day to clean the bathroom and to change the towels- every day!!! :-) Short 3 minutes walk to the beach and fantastic selection of restaurants near by, made this hotel to be in a great location away from the street noise and close to all amenities. Great over all!
Smoking, loud music, staff
the location was good and food served in restraunt was not bad either and the reception staff were helpful. There was not enough english chanels on the tv.
good value geared 4 german clientelle eg tv food. room more than adequate bus service good plenty of car hire firms and taxis
Breakfast was ok, room need some refurbishment. Some noise at night from inside the hotel, but no big deal. Nearby a supermarket, bus, bar's, restaurants, etc. So i think it's fair for the price. Refurbishment, most certainly
There was no hair dryer or iron available which I feel is fairly standard in most hotels
clean behind beachfront poor pool good for price only stayed one night breakfast average caters more for continentals on a budget dining room on first floor location was not very good
The breakfast was very good, wide range of food some of the staff was not very helpfull and kind of rude
the hotel is easy to find and near bus to palma and only 5 mins from airport fab value for money