Overview

Mercure Palermo Excelsior City
Top Business Hotel

Via Marchese Ugo 3, 90144 Palermo, Sicily, Italy
+39 091 790 9001

RM 332+

Overall guest ratings

8.2/10 Excellent
Based on 681 reviews

Review highlights

  • 8.9
  • 8.9
  • 8.4
  • 6.0

Good to know

  • Comfortable beds
  • Professional service
  • Near city centre

Nearby

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    About

    A prestigious hotel located in the heart of Sicily's capital, on the famous Viale della Liberta, close to the Giardino Inglese. The hotel has 118 rooms and Suites and offers the perfect combination of a sophisticated atmosphere, comfort and modern facilities. We can cater for a range of functions, from aperitifs and light lunches to gala dinners and business meetings. The elegant Liberty Hall is the perfect setting for romantic, luxurious weddings. Two meeting rooms, modern 24-hour Fitness Center.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Pool
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 681 reviews
    • 8.9 "Breakfast is good."
    • 8.9 "Location is great."
      8.8 "City centre within easy reach, said 88%."
      7.3 "Easily accessible by car, said 73%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      8.7 "87% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.3 "High comfort."
      9.1 "91% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      8.0 "80% liked the big bathroom."
    • 6.3 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 429 reviews
    • 8.8 "Location is great."
      9.1 "City centre within easy reach, said 91%."
      7.4 "Easily accessible by car, said 74%."
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.6 "High comfort."
      9.1 "91% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
      8.0 "80% liked the big bathroom."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.8 "Vibe was decent."
    • 5.8 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 2.7 "Disappointing internet connection."
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    Overall rating

    8.4 Excellent
    Based on 129 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "Terrific location."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.5 "High comfort."
      9.2 "92% thought rooms were spacious."
    • 6.7 "Average value."
    • 6.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
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    Overall rating

    8.3 Excellent
    Based on 122 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.8 "Average comfort."
    • 6.2 "Average value."
    • 5.7 "Average amenities."
    • 5.6 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
    • 5.1 "Average cleanliness."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Near city centre"
    data provided by TrustYou

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