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Southway Hotel

2431 Bank Street, Ottawa, ON K1V 8R9, Canada
+1 613 737 0811

RM 798+

Overall guest ratings

8.3/10 Excellent
Based on 254 reviews

Review highlights

  • 9.6
  • 9.3
  • 5.7
  • 4.8

Good to know

  • Professional service
  • Spacious rooms
  • Good access to airport

Nearby

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    About

    Located in Ottawa, Southway Hotel & Conference Centre is near the airport and close to Brewer Park. Other area points of interest include Parliament Hill and Supreme Court of Canada. Southway Hotel & Conference Centre's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves a complimentary continental breakfast each morning in the lobby. Recreational amenities include an indoor pool, a health club, a spa tub, and a sauna. This 3-star property has a 24-hour business center and offers secretarial services, audiovisual equipment, and business services. This Ottawa property has event space consisting of a conference center, banquet facilities, a ballroom, and exhibit space. The property has a complimentary airport shuttle during limited hours. Wedding services, concierge services, and tour/ticket assistance are available. Self parking is complimentary. Other property amenities at this Victorian property include a coffee shop/café, multilingual staff, and gift shops/newsstands. Extended parking privileges may be offered to guests after check-out (surcharge). This is a smoke-free property. A total renovation of this property was completed in September 2011. Guestrooms. 170 air-conditioned guestrooms at Southway Hotel & Conference Centre feature CD players and laptop-compatible safes. Accommodations offer courtyard views. Beds come with triple sheeting and premium bedding. These individually furnished and decorated rooms include desks. Accommodations include refrigerators and coffee/tea makers. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). 42-inch LCD televisions have cable channels. Rooms also include windows that open, blackout drapes/curtains, and irons/ironing boards. Guests may request microwaves, hypo-allergenic bedding, and wake-up calls. Housekeeping is available daily. Guestrooms are all non-smoking. Notifications and Fees: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There are no room charges for children 16 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Valet parking fee: CAD 25.00 per night Pet fee: CAD 30.00 per pet, per night Rollaway bed fee: CAD 25.00 per night Crib (infant bed) fee: CAD 15 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 254 reviews
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Comfort level is high."
      9.2 "92% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
    • 8.8 "Vibe was good."
    • 8.4 "Rooms are great."
      9.2 "92% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
      9.5 "95% said rooms were clean."
      7.1 "71% were happy with the bathroom."
    • 5.7 "Breakfast is mediocre."
    • 4.8 "Pool is below average."
    • 3.3 "Wellness & sports facilities were not very nice."
      2.0 "80% didn't like the fitness area."
    • 3.1 "Food is inedible."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 132 reviews
    • 9.6 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 9.4 "Terrific location."
    • 9.0 "Very comfortable."
      9.7 "97% thought rooms were spacious."
      9.3 "93% said the beds were comfortable."
    • 8.7 "Rooms are great."
      9.7 "97% thought rooms were spacious."
      9.6 "96% said rooms were clean."
      9.3 "93% said the beds were comfortable."
    • 7.5 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.1 "Pool is below average."
    • 3.0 "Food is inedible."
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    Overall rating

    8.3 Excellent
    Based on 71 reviews
    • 9.6 "Perfectly clean."
    • 9.2 "Terrific location."
    • 9.0 "Very comfortable."
      9.3 "93% said the beds were comfortable."
    • 8.4 "Rooms are great."
      9.3 "93% said the beds were comfortable."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.1 "Pool is mediocre."
    • 4.9 "Value below average."
    • 3.0 "Food is inedible."
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    Overall rating

    7.5 Good
    Based on 12 reviews
    • 7.4 "Good service."

    Overall rating

    7.9 Good
    Based on 38 reviews
    • 8.3 "Rooms are great."
    • 7.2 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 3.2 "Food is inedible."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Professional service"
    "Spacious rooms"
    "Good access to airport"
    data provided by TrustYou

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