Overview

Novotel Ottawa
Best Restaurants & Bars

33 Nicholas Street, Ottawa, ON K1N 9M7, Canada
+1 613 230 3033

RM 429+

Overall guest ratings

8.2/10 Excellent
Based on 3,150 reviews

Review highlights

  • 8.7
  • 8.7
  • 8.2
  • 5.6

Good to know

  • Wonderful sightseeing
  • Great shopping

Nearby

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    About

    Novotel Ottawa is a trendy full-service 4-star hotel set in the heart of downtown Ottawa. Located just steps to the Byward Market and the Rideau Canal, a short walk to the Parliament and across the street from the Rideau Shopping Centre- the leading shopping destination in the city which holds one of the only Nordstrom stores in Canada. The Novotel Ottawa is perfectly situated across from the Shaw Centre (Ottawa Convention Centre) and the University of Ottawa is a short walk from the hotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • No smoking
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 3,150 reviews
    • 8.7 "Food is delicious."
      8.3 "83% loved the menu selection."
      9.3 "93% loved the dining experience."
      8.0 "80% enjoyed the snacks that were offered."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Breakfast is good."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "Housekeeping was great, according to 70%."
      7.2 "72% were happy with the room service."
    • 6.1 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.1 "Only 51% said the rooms were modern."
      5.5 "Only 55% thought the shower was ok."
    • 4.8 "Value below average."
      4.5 "55% said the breakfast was too expensive."
      4.1 "The price was too high for 59%."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.8 "62% didn't like the fitness area."
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    Overall rating

    8.3 Excellent
    Based on 1,575 reviews
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 6.4 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.7 "Rooms are ok."
      5.4 "Only 54% said the rooms were modern."
      5.6 "Only 56% thought the shower was ok."
    • 4.5 "Value below average."
      4.9 "51% said the breakfast was too expensive."
    • 3.6 "Wellness & sports facilities were not very nice."
      3.7 "63% didn't like the fitness area."
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    Overall rating

    7.9 Good
    Based on 1,039 reviews
    • 8.9 "Food is delicious."
      8.4 "84% loved the menu selection."
    • 8.7 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Breakfast is good."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.9 "Internet is average."
    • 5.0 "Average comfort."
      3.8 "62% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
    • 4.6 "Value below average."
      4.4 "56% said the breakfast was too expensive."
    • 4.5 "Rooms are not good."
      3.8 "62% said rooms were small."
      4.3 "57% complained about the bathroom."
      3.4 "66% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      1.9 "81% thought the tv was sub-standard."
      2.2 "78% found problems with the furniture."
    • 4.2 "Pool is below average."
      2.9 "Dirty pool, said 71%."
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    Overall rating

    7.8 Good
    Based on 126 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
    • 7.0 "Good cleanliness."
    • 6.9 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 5.0 "Average value."
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    Overall rating

    8.2 Excellent
    Based on 409 reviews
    • 9.0 "Incredible bar."
    • 8.9 "Food is delicious."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% found the restaurant service to be one of the best."
    • 6.1 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.6 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 4.3 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

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