Overview

Orlando Metropolitan Resort

8444 Austrian Court, Orlando, FL 32819, United States
+1 407 581 2000

RM 180+

Overall guest ratings

4.8/10 OK
Based on 6,106 reviews

Review highlights

  • 9.0
  • 4.1
  • 4.1
  • 3.8

Nearby

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    About

    Location. The Metropolitan Resort Orlando is located in Orlando, Florida, on International Drive. The hotel is less than 1 mile (1.6 kilometers) from the outdoor shops of Pointe Orlando, and 1 mile (1.6 kilometers) from the Orange County Convention Center.

    Hotel Features. Teak furnishings and bamboo fill the lobby of this 5-story hotel. The Metropolitan Resort Orlando features a lighted tennis court and children's play area. The hotel offers complimentary features such as complimentary daily breakfast, access to the adjacent YMCA Aquatic and Family Center, featuring a lap pool, a diving pool, a fitness center, and racquetball courts; free WiFi in the public areas, and free parking. A business center and 7 meeting rooms are available on site.

    Guestrooms. Guestrooms feature complimentary cribs/infant beds, refrigerators (on request), and iron and ironing boards. Additional amenities include TVs with cable service, multi-line phones with voice mail access, and WiFi high-speed Internet access (surcharge).

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    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
    • Laundry service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Tennis
    • Coffee shop
    • Night club
    • Safe
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    4.8 OK
    Based on 6,153 reviews
    • 9.0 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      9.4 "Business sites within easy reach, said 94%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      8.6 "Near to public transport, according to 86%."
    • 4.1 "Service is below average."
      4.1 "59% found the staff to be unfriendly."
      4.1 "59% indicated the reception staff was not good."
      3.4 "66% thought the service was unprofessional."
      4.0 "Bad housekeeping, according to 60%."
      3.9 "61% didn't like the management."
      4.8 "Hotel security was horrible, thought 52%."
      3.3 "67% complained about the room service."
      2.2 "78% said the booking process was inefficient."
      0.6 "94% were unhappy with the laundry service."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
      4.5 "55% thought it was overpriced."
    • 3.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
      2.0 "80% thought it was too noisy."
      2.4 "76% criticized the small bathroom."
    • 3.5 "Breakfast is below average."
    • 3.1 "Awful rooms."
      3.1 "69% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% thought the tv was sub-standard."
      1.4 "86% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      4.1 "59% were unsatisfied with the kitchenette."
      4.1 "59% were disappointed with the minibar."
      2.4 "76% had problems with the shower."
      2.1 "Air conditioning was criticized by 79%."
      2.4 "76% criticized the small bathroom."

    Overall rating

    5.0 OK
    Based on 1,845 reviews
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
      4.3 "57% thought it was overpriced."
    • 3.9 "Service is below average."
      3.9 "61% found the staff to be unfriendly."
      3.9 "61% indicated the reception staff was not good."
      3.5 "65% thought the service was unprofessional."
      4.0 "Bad housekeeping, according to 60%."
      3.4 "66% complained about the room service."
      4.8 "Hotel security was horrible, thought 52%."
    • 3.3 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      1.5 "85% thought the tv was sub-standard."
      1.8 "82% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      2.8 "72% had problems with the shower."
      4.2 "58% were disappointed with the minibar."
      4.1 "59% were unsatisfied with the kitchenette."
    • 3.3 "Breakfast is below average."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      0.9 "91% thought it was rather dirty."
      3.5 "Dirty pool, said 65%."

    Overall rating

    5.0 OK
    Based on 3,076 reviews
    • 9.2 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 4.1 "Service is below average."
      4.3 "57% found the staff to be unfriendly."
      4.0 "60% indicated the reception staff was not good."
      4.1 "Bad housekeeping, according to 59%."
      3.6 "64% thought the service was unprofessional."
      3.7 "63% didn't like the management."
      2.5 "75% said the booking process was inefficient."
      4.7 "Hotel security was horrible, thought 53%."
      3.4 "66% complained about the room service."
    • 4.0 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    • 3.5 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
      2.0 "80% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
    • 3.2 "Awful breakfast."
    • 3.1 "Awful rooms."
      3.3 "67% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
      2.3 "77% said the bathroom was dirty."
      1.6 "84% thought the tv was sub-standard."
      4.2 "58% were disappointed with the minibar."
      1.7 "83% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      4.2 "58% were unsatisfied with the kitchenette."
      2.5 "75% had problems with the shower."
      2.1 "Air conditioning was criticized by 79%."
      1.9 "81% criticized the small bathroom."

    Overall rating

    3.6 Mediocre
    Based on 492 reviews
    • 8.9 "Location is great."
    • 4.5 "Service is below average."
      4.7 "53% found the staff to be unfriendly."
      4.3 "57% indicated the reception staff was not good."
      4.6 "Bad housekeeping, according to 54%."
      4.0 "60% thought the service was unprofessional."
    • 4.2 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
    • 3.5 "Breakfast is below average."
    • 3.1 "Awful rooms."
      3.0 "70% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      1.4 "86% thought the tv was sub-standard."
      3.9 "61% didn't like the uncomfortable beds."
      1.4 "86% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      2.1 "Air conditioning was criticized by 79%."
      4.2 "58% were unsatisfied with the kitchenette."

    Overall rating

    5.4 OK
    Based on 738 reviews
    • 9.1 "Terrific location."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
    • 3.9 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
      1.7 "83% thought it was too noisy."
    • 3.8 "Service is below average."
      3.9 "61% indicated the reception staff was not good."
      4.5 "55% found the staff to be unfriendly."
      3.7 "Bad housekeeping, according to 63%."
    • 3.5 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      1.8 "82% thought the tv was sub-standard."
      1.6 "For 84%, the rooms looked old."
      1.8 "82% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      2.0 "Air conditioning was criticized by 80%."
      1.4 "86% found problems with the furniture."
      4.0 "60% were unsatisfied with the kitchenette."
      4.0 "60% were disappointed with the minibar."
    • 3.1 "Awful breakfast."
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