Overview

Crowne Plaza Orlando-Universal

7800 Universal Boulevard, Orlando, FL 32819, United States
+1 407 355 0550

RM 498+

Overall guest ratings

8.1/10 Excellent
Based on 1,720 reviews

Review highlights

  • 8.3
  • 8.0
  • 6.6
  • 5.8

Good to know

  • Good shuttle service
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Enjoy one of the Best Hotels in Orlando, Florida When you're looking for hotels in Orlando, Florida, location is usually the top priority. Whether you're here for business meetings or to visit Disney World® , Universal Studios or Sea World, our hotel's in the midst of everything that this unique city has to offer. Just because the award-winning Crowne Plaza® Orlando - Universal hotel is near theme parks doesn't mean it can't cater to business travelers. We're proud to offer nearly 7,000 square feet of space and standards such as a Crowne Meetings Director and a Guaranteed Wake-Up Call. Our Orlando hotel's location is near the Orange County Convention Center, Lockheed Martin, Darden and the University of Central Florida. Orlando is synonymous with family fun and our hotel is perfectly located in the midst of everything. Be sure to hop on the I-Ride Trolley that stops at key spots like City Walk, Islands of Adventure, Universal Studios, Aquatica and Sea World. Our hotel's location is also convenient to Disney World® , Hollywood Studios and the Mall at Millenia, where you can shop at great stores like Bloomingdale's and Neiman Marcus. As a certified green hotel on Universal Blvd, we're already a top place to stay, but we also offer a large outdoor pool, spa services, a gift shop, Cafe Del Sol and Elements Bar & Grille. Make your plans now to visit our hotel in Orlando, FL to enjoy the best stay possible.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • Tennis
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Laundry facilities
    • Spa
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,720 reviews
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% were happy with the shuttle service."
      8.4 "84% thought the service was very professional."
      7.3 "73% were happy with the room service."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.0 "Location is great."
      8.4 "84% liked the proximity to sightseeing."
      9.3 "93% enjoyed the restaurants & bars nearby."
      8.0 "80% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
    • 7.0 "Good cleanliness."
      8.5 "85% thought it was clean."
    • 7.0 "Good amenities."
      9.4 "94% found the grounds to be nice."
    • 6.7 "Food is average."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.6 "Vibe was decent."
      7.0 "70% enjoyed the lobby entrance."
      7.0 "70% said it was a stylish hotel."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 877 reviews
    • 8.6 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% were happy with the shuttle service."
      8.3 "83% thought the service was very professional."
      7.8 "78% were happy with the room service."
    • 7.7 "Good location."
      8.4 "84% liked the proximity to sightseeing."
    • 6.7 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 6.7 "Food is average."
    • 5.8 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.3 "Average value."
    • 4.9 "Bar is not good."
    • 4.8 "Rooms are not good."
      0.1 "Air conditioning was criticized by 99%."
      3.0 "70% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.1 "79% were disappointed with the minibar."
      3.1 "For 69%, the rooms looked old."
      0.2 "98% found problems with the furniture."
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    Overall rating

    7.9 Good
    Based on 705 reviews
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% were happy with the shuttle service."
      8.2 "82% thought the service was very professional."
    • 7.7 "Good location."
      8.4 "84% liked the proximity to sightseeing."
      9.4 "94% enjoyed the restaurants & bars nearby."
      7.2 "Easily accessible by car, said 72%."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 6.5 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.4 "Food is average."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.3 "Bar is ok."
    • 4.9 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      0.4 "96% found problems with the furniture."
      0.2 "Air conditioning was criticized by 98%."
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    Overall rating

    8.1 Excellent
    Based on 17 reviews
    • 8.2 "Great service."

    Overall rating

    7.9 Good
    Based on 120 reviews
    • 8.2 "Location is great."
      8.4 "84% liked the proximity to shopping."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 7.0 "Tasty food."
    • 5.9 "Average comfort."
    • 5.6 "Rooms are ok."
    • 5.6 "Vibe was decent."
    • 5.4 "Average value."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good shuttle service"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    great location to universal
    free parking
    great hotel
    free shuttle service
    great location
    hotel has a great location
    shuttles to the parks
    free internet
    universal studios
    close to disney
    visit to universal
    friendly staff
    crowne plaza
    pool area
    tiki bar
    nice pool
    table and game
    charge for parking
    upgraded to a junior suite
    shuttle service to the parks
    nice courtyard
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