Overview

Country Inn & Suites By Carlson Ontario Mills, CA
Best Food

4674 East Ontario Mills Parkway, Ontario, CA 91764, United States
+1 909 204 5365

RM 401+

Overall guest ratings

8.5/10 Excellent
Based on 722 reviews

Review highlights

  • 9.6
  • 8.6
  • 8.5
  • 6.6

Good to know

  • Clean rooms
  • Friendly service
  • Great desserts & fruits
  • Great shopping

Nearby

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    About

    Beautiful hotel with 115 rooms including 34 suites. The interior is decorated in warm country decor with a living room area surrounding a cozy fireplace to sit and visit with friends or colleagues. The outside pool and whirlpool offer year round California sunshine to our guests and our proximity to the Ontario Mills Mall offers extensive shopping and dining options. Our staff takes pride in providing exceptional customer service to our guests and is currently rated #1 of 42 hotels on TripAdvisor.com. We offer a complimentary hot breakfast buffet daily, complimentary High Speed Internet, complimentary shuttle service to and from the Ontario International Airport, the Ontario Mills Mall and local businesses within 5 miles Whether you are traveling for business or pleasure, staying for one night or a week, we will provide you with the service and amenities that make you feel right at home. TripAdvisor 2015 Certificate of Excellence Winner.

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 722 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.7 "Great parking, according to 77%."
      7.6 "Easily accessible by car, said 76%."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Food is delicious."
      9.9 "Yummy desserts, said 99%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.7 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.0 "Only 60% said the rooms were modern."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      6.0 "60% thought the kitchenette was ok."
    • 6.6 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was modern."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.3 "Internet is average."
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    Overall rating

    8.5 Excellent
    Based on 194 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "Excellent value."
    • 8.6 "Food is delicious."
      9.9 "Yummy desserts, said 99%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 6.8 "Rooms are ok."
    • 5.2 "Internet is average."
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    Overall rating

    8.3 Excellent
    Based on 361 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "Excellent value."
    • 8.6 "Food is delicious."
      9.8 "Yummy desserts, said 98%."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.7 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
      5.8 "58% considered the lobby entrance to be so-so."
    • 6.2 "Rooms are ok."
    • 4.9 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 101 reviews
    • 9.7 "Terrific location."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 6.6 "Average cleanliness."
    • 6.0 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."

    Overall rating

    8.7 Excellent
    Based on 64 reviews
    • 9.4 "Terrific location."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.5 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 7.0 "Good cleanliness."
    • 6.7 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great desserts & fruits"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    ontario airport
    mills
    tables and counters
    bagels juices
    specious clean
    comfortable bed linens
    key to enter
    taxi to pick
    kind of scary
    location for the mall
    genuinely friendly and helpful
    team members
    fresh cookies
    towels could be softer
    excellent staff professional

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