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It would have been nice if the restaurant was open on the evening that we arrived instead of having to venture out to find a restaurant that was open the staff were were very helpful with assisting us with addresses for places that were open when we booked it would have been nice to know about the restaurant until an email a week before if we had know about the restuarant being closed we would have booked another hotel
excellent food at the restaurant and bar
Visited local museum
The restaurant for dinner: exellent food, fair service. Breakfast cue - scrambled eggs was horrible ! Minibar with 2 bottles of Ramlösa ???? No shower cap. Narrow lifts and too few of them.
Closeness to shops, perfect location, nice design, good beds and clean rooms. The rooms had no air conditioning. A bit warm during the night.
great location in centre of town
Great location, well maintained, modern hotel. Breakfast is excellent ! No real difference between standard and superior room ( except bathrobes & slippers ).
Hotel was very well located in the centre of Ostersund, close to the shops and within walking distance of railway station. We enjoyed our stay and would recommendthe hotel to anyone.
fresh presssed orange juice for breakfast! room too crowded with all the furniture
parking in the basement. pool in the hotel. very close to city senter. A bit warm temperature on the rooms. otherwise no complaints.
I thogt Hans was a superd host .I did not think the restuarant he recommended was worth a second visit No
Hospitality, friendly staff, good breakfast. Small bathroom
Very helpful staff, especially when I had problems arriving due to a strike. Bathroom very small.
Good location. Friendly, helpful staff. Nice, clean room. Very small bathroom, really tiny.
Good service and kind hotel staff. No internet connection in the room
Was good, very close to train station. Nice staff. Too warm in the room!
Comfortable hotel with friendly staff.
Great staff, excellent location and reasonable price!
I liked that they had a family suite with two rooms and in one of them there were even two toilettes with showers. It was also very close to the centre of Östersund and restaurants (and nice looking shops, which we could not visit because of Easter holidays).
very friendly receptionist, good location, free biliard, big screen TV in the hotel's bar to watch sport events
Good basic hotel - clean & suited for an overnight stay. Staff was very friendly and helpful. We could check in at 11 AM, which was very nice.
Location: it was so close to transport stations. Facilities in hotel was good like kitchen and freg and access to internet. Also method of payment was great because I didn't have to pay untill I have arrived in hotel. I have enjoyed at staying in Ostersund, Sweden. Thanks to booking.com :) Bed was so small, and the floor was not carpeted.
Staff were quite pleasant. The free parking is a feature as is the hotel's access to the shopping/eating area. No chef meant that the restaurant was not operating. Rooms are getting tired.
Cozy town. Nice beds at the hotel. Good breakfast. Some noise from the nightclub downstair.
Location of the hotel. Near by the railway station, and all the shopping possibilities A bit noisy outside at night, due to a local taxi stop....but this is not a big issue
A nice silent hotel, although full booked in the middle of Östersund. The reception worked rapidly without queuing. Breakfast service area far too small - caused some rush. Extra bed for our son was missing from the room although requested - however it was delivered to the room rapidly.
All the staff were friendly,Hotel is nicely placed in the center.Good with parking for cars.
Still good location! Breakfest OK. The hotel has changed the name (and network) into SCANDIC and definetely not deserve for 4****, room renovation is a must!
I liked that they had a restaurant in same building, entrance from the lobby. Even that we missed the hotels dinner, we could easily get a good evening supper without having to first look for a downtown restaurant. I also apprecaited the free parking just outside the hotel. Rooms were nice and bathrooms excellent. well...it´s nothing really We asked for a quite room in email-contact, we got a room toward the street, which was noisy in the morning. I´m sure, however, if we asked to change rooms when we arrived it wouldn´t have been any problem...we were just to tired to bother with it when we came.
Great character, being an old theatre. Staff couldn't do enough for you. Appreciated the underground parking. Breakfast had lots of selections. A bit pricey.
The charm of the very old building that still operates as a theater. Small room
The building of this hotel is an old theatre which has been beautifully restored. Coffee and tea were freely available all day.
the hotel was very good the staff were friendly, the room very clean and comfortable, and the breakfast was very good, there was also coffee available at anytime
Standard hotel in town, centrally located. Has a nice restaurant room in the former theatre that adds to the charm.
it's old! the price is too high
I paid for a budget single room (in the basement) but received a double room in the main hotel. The staff are on the reception desk 24/7 and the breakfast had a wide choice and was of very good quality. The hotel has a lot of atmosphere and history. There were a lot of people staying there but it seemed quiet.
Homely small place in the heart of the city. Rooms are very very small. Good for one.
close to the zentrum none
Flexibility Location and choices of breakfast
Center to shopping mall,restaurant, not so far from musium¨and zoo. They must provide more baby chair, when we are there,we wait untill 1 family finished their breakfast because they have only one baby chair. The room is too small for one family with 2 small children. They did`nt provide extra bed for my 3 yrs old son.
Nice hotell staff. Nice and quiet. Liked the breakfeast. Very central. Lack of relax facilities.
Location in city center and staff knowledge of area Rooms are small and bathrooms are difficult for anyone not in good physical condition
Good staff at reception, comfortable room, free Wi-Fi, hotel design and placement (right in the city center), family friendly atmosphere Lack of information how to drive to the hotel parking place because there is "pedestrians only" zone around
Quietness. Comfortable bed. Good ventilation in the rooms High price for a single person
Easy to go to the town, quit
I liked the service: room service, breakfast. I felt as if I was home. Very nice place.
Very close to main railway station. Nice Room. Good Meals at reasonable prices. Could not get the wireless internet to work, but the hotel's internet computer worked fine.
Service minded staff. Breakfast OK related to the price I payed. Cleaning of rooms was poor, old dirt and hair in bathroom, lipstickmarks on the watermugs, old marks on the wall beside the bed (puke???)
Good location. Friendly staff, good breakfast service. Free parking. Easy access by car. The hotel appears to be somewhat worn out, the whole hotel would benefit from a refurbishment.
Excellent hotell staff and good breakfast.
the staff were nice, and the Hotel is ideal for seeing Ostersund the breakfast room was a bit small
The hotel is a great value for the money. Initially I stayed in a real hotel, which then got overbooked and I had to scramble to go here. Unlike the traditional hotel, which gives you essentially a bland box, this place has a lot of character and attitude. It looks and breathes like the 50's. High heavy wooden doors, high ceilings, long rooms, an antique organ in the breakfast room (to. The location is great, within a two minute walk of everywhere you'd want to go in ostersund. Plus it's cheap! If you can get over the fact that it is a pansionatet (meaning the bathrooms are shared), I do not think you can find a place with not only more character but the value that this place offers. The bathrooms are shared. I didn't mind because I was in awe at this place, but some might.
Charming old Building, well organized (got a welcome sms with room/access information), good location if you travel by train.
Basic hotel in a good location for both the city center and the train station (about 5mins walk from the station)
It provided what I needed at a fair price, including a good breakfast. I liked the free use of a computer in the hotel lobby. n/a
We found the hotel roomy and excellent value for money. The room was large and there was a wifi availability.
Reasonably-priced accommodation just a couple of minutes from the main railway station. Clean, simple, functional rooms. An absolutely excellent breakfast. Very helpful staff. Availability may be limited: I think there are only two economy single rooms in the whole hotel!
goede locatie, in directe omgeving van station en centrum WiFi-login was not succesful, even when following the hotel-manual. Very worn-out room/toilet/shower. 1 of 2 windows could not open, the other could not be locked in the open position (on the ground floor, street side) As a result: bad environmental conditions in the room.
Size of the room... very impressive for the cost. The staff were very polite and extremely helpful. We will book this hotel again if we visit Ostersund. Small dining area, which was quite cramped during breakfast, but it gave you an excuse to speak to other guests.
It is a "cheap" hotel (if anything in Sweden could become called cheap). Breakfast had been nearly perfect - but a small room. Enough parcing space around. Little kitchen in the room. Very fast WLAN-Internet available. Furniture in 1960 style - seemed to be collected from plenty of flats. Also the matresses seemed to be 1950 or 1960... And shower last times seemed to become renovated around 1970. And typically Sweden: Us the restaurant in the Hotel lately at 8:pm in the evening cause the cokk will leave at 9:pm - but this habit is in common with completely all other hotels in the town, except Mac-D.!
The furniture was a little old, the coach from the lobby was broken.
central, clean and easy access from train station ??????
Good buffet breakfast and free wifi in room Staff were not very friendly and overcharged us. This wasonly rectified when we went down the next morning and enquired. No apology was given, in fact, we were the ones thanking them even though it was their error