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Stayed for 4 nights for the 2016 Star Trek convention in NYC. No regrets. Staff was friendly and helpful. Convenient, free parking. Clean, comfortable room. Good breakfast. Walking distance to Newark Penn Station. Reasonably safe urban neighborhood. Easy access to NYC via PATH or NJ Transit. Price compared to NYC hotels. My room had a nice view. Was able to park the full day after I checked out. Elevators malfunctioned one morning (this was a huge annoyance). Area around hotel closes very early (no good restaurants, convenience stores, etc).
The location is very close to train stations and the free parking is a very nice perk. If they run out of parking they will park it for you. The elevator is simply amazing. It sounds like such a little thing but it is really fast and they don't shut them down on off hours so you're never waiting for one. As other guests mentioned the A/C doesn't work very well. If you turn it all the way to cold (past the temp settings) it will get comfortable after about 30 minutes. The bed is very lumpy and extremely uncomfortable.
Downtown location, close to restaurants and activities. Friendly, helpful and efficient staff
Good location for getting into NYC. The breakfast was pretty good. Employees were very friendly. Room was clean. Bathroom door did not close and some of the walls had paint/wallpaper peeling off. Vending machines were all either non-functioning, didn't take bills, or were not well-stocked. We ordered a cheese pizza when we got in for a quick bite to eat and it was possibly the worst pizza I've ever had, especially from a restaurant. A frozen pizza would have been better. Our neighbors rolled in around 2 AM and were loud and woke us and kept us up until about 5:30 - 6AM when we finally had to call the front desk to ask them to do something about it and even then it still took a while for them to quiet down.
We were very well , near restaurants, quiet place, very good breakfast and free parking........................................
I had low expectations based on reviews, but rooms were clean and spacious and recently renovated. Wifi worked fine for me. Staff were friendly and attentive. Good value for the money. Maybe I just got lucky this time, but nonetheless I'd stay again. Fine for a night. The area is a bit dicey, but not so much so that it should prevent you from walking to the train station, etc.
Rooms updated but small, adequate for my business needs. Onsite restaurant, excellent food and service but is pricey. Parking is free, good news, finding a parking spot can be difficult but attendant is helpful, may have to park 1/2 block away.
I asked for a "quiet" room and ended up next door to a group of women who were clapping, cheering, and in general having a good time. I don't mind people having fun but at 1:00 in the morning I really wanted to get some sleep.
Every thing Parking
The food and the shuttle service as well The first room smelled like cigarettes and was tiny. But the second was nice
- Good complimentary breakfast - Decent gym facilities - Convenient free shuttle to the train station and airport - WiFi fairly fast and reliable I was put on a floor that was renovating (maybe all floors were renovating). As a result, the entire floor looked really run down, it smelled like paint, and it was loud.
Location & Price are great! Good breakfast included with hotel stay. Had to switch rooms b/c of a grainy picture in tv and shower stopping up. Also, b/c of warmer temperatures during this winter season the hotel decids no to offer heat in the rooms...WTF? IT STILL WAS COLD AT NIGHT!
right across the street to newark pennstation(trainstation)20 min from NYC penn station,very helpful and nice employees,free access to business center with free & fast internet,small but nice fitness room, very noisy, expensive inhouse restaurant,not much facilities around and newark is definately not a beautiful city,starbucks is closed on weekends,rooms not cleaned at 100%
Concierge Service on the 9th floor was super! Expensive restaurant in hotel with very poor service.
The staff we met while checking in were exceptionally friendly and included concierge service which included evening hors d'oeuvres plus continental breakfast. When we asked details about train times to NY city etc they could not have been more helpful.
The location was fantastic for us. The evenning of our stay we had arrived at Newark rail station off the train from Baltimore. We left our luggage at the hotel and after freshening up caught a quick train to Manhatten for ann evenning out. The following morning we used the hotel's airport shuttle service to fly out of Newark Airport. There was slight confusion about the airport shuttle service. The evenning receptionist told us we needed to confirm our intended use half an hour beforehand. When I duly attempted this the next morning I was told this was unecessary
Arrived late and called the hotel about the shuttle from Newark airport, was told it was on its way. 1 hour later was told it was stuck in traffic, so caught a cab and was there in 10 minutes, didn't see much traffic anywhere.
The location is the greatest thing about it, as it is next door to the PATH train that takes one to Manhattan in 30 minutes.n I really can't think of anything I did not like.
Location inside pen station. Room with good view over penn station and beyond to the airport Good let luggage I had to wait one and a half hours for the shuttle despite ringing three times. When I told te reception staff they showed little interest and didn't apologise although they did offer a free breakfast. Generally the staff were uninterested and I didn't feel valued as a customer Internet expensive
15mn away from New York Penn station. Hotel staff very friendly. Free shuttle to Newark airport. Not the nicest suburb, but seams to be safe.
The staff were very helpful, they were particularly friendly in the Market Grill where we had breakfast on 2 mornings. Beautiful room, and the bed was one of the most comfortable I have ever slept in. Usually we stay in Manhattan when we visit New York but this hotel offered a great alternative.It was very cost effective as it was $10 return from the station to Penn Station New York [34th Street near Macys] Our room was not ready when we arrived and even when we came back at 11pm, we then had to wait on the bell hop to bring it up. Think this should have been done.The Starbucks attached to the Lobby only opened Monday to Friday and even then closed at 7 pm. The walkway from the train station to the hotel was closed each evening when we returned from the city meaning that we had to go outside of the station and cross the road to access the hotel lobby. During this we were stopped several times by people asking for money.
convenience to both airport and new york shuttle bus only running hourly to airport - surprised as budget hotels we have used run half hourly shuttles
It has a very convenient location near the train station that made our trip in and out of New York easy. There was some difficulty in confirming a taxi booking to go to an event.
Surprisingly being next to a hockey stadium on a game night it was very quiet. We specifically asked for the quietest side of the hotel not facing the Broad Road. That might has to do with the quietness, and the floor was not so busy. The room was generally clean except the shower floor I can see black dirt residue. The front desk was curteous. We didn't like that there was no parking or rather we needed to pay an additional $21! Tax was quite high already on top of the rate. I wish the parking could have been covered or a bit less than 21.
The hotel is very hard to get to. There is no space to pull up to check in. The parking garage is extremely expensive, and when I arrived the staff had such thick accents I couldn't understand anything they were saying.
The room was very clean and comfortable. The staff was very friendly and the breakfast was very good. Joe's crab shack is right next door as well. The area is not very good. Went for a walk in the afternoon and felt very uncomfortable. Had to pay for parking as well.
The gentle man at the front desk was the absolute sweetest and most helpful person i've ever had the pleasure of working with. I stay at many hotels, and none the less I know that any Marriot hotel i've stayed at is built to work at its finest, but this gentleman went above and beyond to assist me and make sure we were comfortable. He helped me not only get a clean room quickly where I could put away my things and freshen up (since I had arrived much earlier than check in and had an event I needed to get to) but and when incurring a problem (When I thought I lost my ID and Debit Card) was helpful in helping me find it. It a shame on my part that with my terrible memory, I cannot remember his name. He was a caucasian male, in his late 20s promoting some football event, I believe, with a green shirt. My sister, A friend and I were attending a concert later that evening so we only booked the hotel for a one night stay in NJ, but with personnel like him and the cleanliness and professionalism of both the lobby as well as our hotel room itself, I felt like I should've stayed longer had I not already booked the rest of trip at the Ritz in Manhattan. Very satisfied. Definitely will be coming back again.
the bathroom was perfect, the bed and the comforter were very comfortable, and the tv was a great size and quality the food downstairs was way too expensive and there wasnt any kind of complimentary breakfast.
I grew up living in Newark and I remember it being a bank many years ago. Very nice upgrade. There no face towels in my bath when I jumped in the shower. That sucks.
I loved the style of the hotel and how clean it was and all of the updates it had and everything. The only thing that turned me off was the staff. Although super nice they are SUPER lazy. I have gone to plenty of other hotels and when I ask for something they send someone up to the room with it. Nope not these people, he told me to come down to the desk and get it myself unless I wanted to wait a while. (I was also on the 11th floor and just got back from a 6 hour car ride, but I went down there anyway) overall I don't think this room was worth what I paid for especially because it is in such a bad area. There are plenty of other hotels that are just as clean and are cheaper.
The view was gorgeous and the room had some nice, high tech features. I enjoyed the clean style.