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Clean, good location Not enough elevators, pretty loud at night
location, honesty of one of the staff telling us not to eat there. e-mailed me one price, when I got to hotel, quoted me another price.
In a city where 3 star hotels are above $250 per night, POD 39 rises at a fenominal location, with modern clean and fresh look at a fraction of the price.... Staff is excellent and the rooms are small- cruise ship size, but that's a great compromise for the bvenefits you get... HVAC system was great and the shower is the best ever.... Some of the electrical outlets didnt work and could not be fixed..
We loved the layout of the room, the cleanliness, the speed of the elevators. Even staying directly next to the elevator wasn't a problem. Staff were very nice. The glass wall separating the bathroom from the bedroom is a big problem for us. I can't think of anyone I'd be comfortable staying in this room with. If I were alone, it'd be great.
Location Everything other than location
Very comfortable, cozy bed, with quality mattress and bedding. Great location. Speedy, polite left-luggage service. Way too intimate a space for two people unless you're really, really close. And even then you better not be claustrophobic or have a lot of stuff. You could practically touch all four walls standing in the middle of the room. The bathroom has a not-sealed or soundproof, sliding frosted glass door, like a shower, with no privacy whatsoever. Snotty eye-rolling wenches with attitude at the front desk on check-in, but extremely nice gentleman at check-out almost made up for it.
Great location, yes the rooms are small hence the name Pod however you're in New York, you're not really spending much time in them. The rooms are very modern and the shower is great.
I really enjoyed my stay at Pod39. The hotel was very nicely decorated, definitely a "trendy" hotel. I know they have many room options - I stayed in the bunk bed room which was very small and New York-like. The beds were really comfortable. I would most recommend this place for people traveling alone or with a small group (although the bigger rooms might be good for families - there is a bar/restaurant attached to the lobby, though, so keep that in mind). The price was quite good for an NYC hotel, and the location was great - I was able to walk to all the Broadway theatres as well as Koreatown near Herald Square. Also fairly close to a subway station and Grand Central. Overall I thoroughly enjoyed my stay here and would definitely stay here again! The room was so small there was no ironing board - I didn't ask the front desk what my options were because my clothes weren't that badly wrinkled, so there may be a way to get your clothes ironed. It's not that big of a deal, really!
Great location, at an NYC cheap price. The room got completely dark at night. I couldn't hear much noise from the street or any noise from other rooms. The hotel itself was well kept and I felt safe. The comforter on the bed was only mostly clean, and the door to the bathroom was dirty also. You can clearly hear whatever is going on in the hallway, even when your door is closed. The bed wasn't sower comfortable.
Great shower and comfortable bed. Awesome location. Very small. Needed one more mirror and had a great place on the empty wall above the desk. Peep hole in the door had been pushed out and was filled with toilet paper. Bathroom sink was clogged up and wouldn't drain even after maintenance supposedly fixed it. Didn't have extra rolls of toilet paper and had to go to front desk to request more. Also no ice machine. Had to go downstairs to the bar and they looked at us like we were crazy when we ask them for a cup of ice.
Clean, compact and great for an overnight business trip You have to request an iron and ironing board ... other than that, it's fine.
well designed, efficient and a good price.
Goegeous hotel,luxourious. A bit impersonal, had to get a ticket to get a bellhop to take bags to room - not clear where to get ticket from so didnt do this. Paying this much a bell hop should be at the door when you arrive to take your bas up the large staircase. No computers for internet - needed own laptop to use internet. Location not nearly like I thought - had to walk quite a few blocks to get to central part,times square, etc. Close to Fifth Ave shops which was good.
location, comfort, architecture, and the history! pitiful tv reception, no free internet access from room
The Waldorf is a fabulous hotel. We loved everything about this hotel. The decor was amazing. We enjoyed every minute of our stay. I cant praise this hotel and the staff enough.
The hotel staff were very friendly, easy to approach and very helpful. Amazing hotel. Nothing.
The name Waldorf Astoria There is no intimacy .. too big! A bit cold ..
Reception area was beautiful. Rooms are very dated and I had the unfortunate experience of staying beside a suite and the the people staying it in liked to party in it until 5.30am. Kitchen was adjoined to my room and heard every footstep and every word. Reception offer me to move rooms at 5.30am rather than asking the guests to have some respect for others. Never again.
Staff were all very friendly the hotel interior was outstanding with a style and appearance from a different era. Rooms a bit small but understand in NYC you don't get a lot for your money.
The staff were very helpful The room was comfortable but not luxurious.
A very poor experience The rooms were all 1970's needs a major refurbishment
Arranged the visit for the 60th birthday of my sister and were both very pleased to receive a bottle of wine in the room- a very kind gesture ,thankyou! Staff always very courteous and helpful. Would be nice to have tea making facilities in room, otherwise can't think of anything more!
Location Overcharged for a bottle of water
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
thanks for the great service.
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
Location, ambiance, service, view, gym, and food. Mail room services and the Bellman Station appeared to be during us a favor when we asked to have our bags stored after check-out. The rest of the staff in my experience were helpful and pleasant, especially Housekeeping and Room service!!
location room wasnt clean properly by housekeeping
We architecture of the overall hotel was very elegant. And the rooms were nicely appointed with unique furniture. Charging for Internet access
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
Large rooms, excellent location
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
area elegance cost of room service! lack of dining areas for served breakfast/lunch
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Checked in after a long flight from Australia at 11pm. Room was not made up and bathroom was disgusting. Went to receptionist who allocated us another room - same result. Demanded a refund, and went and checked in at the Westin. Very disappointed.
Gorgeous lobby and exterior. Fantastic location. Tiny room, lower grade bath & shower items...didn't feel like I'd get great customer service from the room experience.
Good location, nice lobby, Good complimentary toiletries Bathroom small, outdated, with no space to lay personal stuff. Floor seemed to be dirty. Carpet very dusty on the edges, corners and behind the bed. It looks like the housekeeper doesn't have a canister vacuum to reach those places. Bad smell coming from moldy air conditioner. Front desk didn't respond our calls, we ask for a coffee maker to the bell man but they never brought it. We called the bell man for somebody to bring us the kart but they never came. Overall staff is friendly but not efficient.
The bed was very comfortable. Yes I was just surprised by the sheer number of things wrong. As we walked in we both thought. This is beautiful. As we checked in I was told I booked a king bed and I stated I booked a double. I showed the woman ( name omitted) my reservation and she said that a double room just means two people. Fine fine my mistake, I moved on. When we got to the room the heater was making a noise that sounded like an animal was in it. The shower frame was not attached to the wall, the shower door had no way to pull it closed from the inside, the shelf in the bathroom was slanted downward, as was the top of the toilet tank so nothing staying on it. I am a normal sized woman and I was I a difficult time getting dressed in the bathroom due to size. Check out is st noon as in many hotels, at 9 there was a knock on the door. When I answered it the cleaning staff was there and asked when I was checking out. I told them 12. At 1049 there was a knock again, the same staff member asked when I was leaving. Now you may say did you say anything... I tried. I tried calling twice ( was only there one night) no answer and wentdownstairs countless times, but as I was on a quick fun trip I didn't want to waste time. I was just surprising disappointed my my stay and it was compounded when I checked out and then checked into my next hotel, that for only 30 $ more, I not only had the amenities of a " normal room, I was actually given a premier room with a view, corner ceiling to floor windows, A kitchenette, complimentary unlimited filtered water, complimentary breakfast and a staff that was above and beyond. All of this just a few minutes from the roisevelt.
Extremely small rooms. Loud air conditioner. Needs work
Nothing Up all night with bad radiator. Phones did not work or they did not pick up. Rooms are old and dated. Elevator takes forever. $52 for a basic continental breakfast. Go to a diner
Front desk staff.
Everything was pleasant except the amount of external noise you can hear in your room, both from inside the hotel halls and the street noise. The staff was very helpful and friendly. Excessive noise from external sources
I liked the location and for the most part the room was clean and the bed was nice. I didn't like how most of the hotel was not updated and the valet service took a while.
In general the staff was nice and accommodating. In particular the concierge named Aisha (spelling?) was extremely kind and helpful. The room was clean, and got the job done. I would stay here again as it was a great value and location. My 'Cosy Queen' was pretty small. If I had another person sharing the room, it would have definitely been too small. But for myself it was fine, but not for the clastrophobic!
I went with my girlfriend and her 17yr old sister. Everything was perfect. The front desk personnel were more then accommodating and the room was beautiful. the hotel itself was great. I couldn't have asked for anything more!!
It's located near major attractions and it's the room assigned to my family and myself is a good size room. That it did not include continental breakfast
View of the east river. Small, odly shaped rooms. Door opens into a narrow passage so you have to do a dance to get into the room. Windows are small, so feel cramped inside.
Great staff loved the security dog in lubby To get in shower was quote slippery and shower head in a weird place
Staff was very friendly -- they checked me in early and gave helpful directions. View from my room was great. Wish the location was a bit closer to Times Square, but it's not too far...
Location -- close to UN where our meeting was held; Small, crowded lobby; no bell boy service for luggage; only one courtesy phone in the lobby;
Clean, very friendly staff and comfortable accommodations. Wall were thin, we could hear entire conversations going on at all times.
Nice view, spacious room, relaxing hotel to stay at for a night. There's a pool! The room was so cold even when we turned down the air. Also the location is a little removed from the rest of the city. If you need any emergency supplies, you have to go back out to find them because the gift shop in the hotel was closed when we arrived around 5:00 pm.
Nothing No pool they need to scrub the internet & take down every mention of having a pool. FALSE ADVERTISING & they were not apologetic at all. You google this place it lists it having a pool big mess for kids
The One UN New York was very comfortable and well maintained. I particularly liked its proximity to the UN Headquarters, where I was attending a meeting. An added plus was the great views from my room to the south and west, so I could see the Empire State Building and Chrysler Building.
Limited toiletries and poor cleanest. Will not stay there again.
I liked the view of the New York skyline from my room. The hotel was very clean and nice.
The small bar in the lobby. Friendly staff Good general location Too expensive for outdated rooms especially bathroom. Internet connectivity could be better and included in the price.
the bed is very comfortable if we hadn't set alarms would have slept the whole day. the amenities in the room alone are a nice add. the staff was efficient and helpful. there were gnats in the shower and when we checked out and had to leave the bags at the desk the bellman took about 20 minutes to show up and help us.
New renovated reception area makes it more attractive. One day iur room remained not cleaned.
the staff were very fiendly and accommodating. Steve in particular was great to us. The warm cookies on arrival were magic!!! Location of the hotel is magic, with the subway only 5 m across the road.
Location Taxes but no thotels fault
Friendliness of staff. Cleaning service wasn't very punctual.
Friendly and accommodating staff Room service only till 10pm
It was great we had a warm cookies on arrival!!! Highhhhh five! Nothing at all
Excellent location, quick service, helpful staff! the gym is very hot and the ceiling of the gym is low.
Bed was very comfortable - A/C was was in good working order-- Hotel Staff were (especially for NYC) helpful and pleasant. No coffee maker in the room. (Though there's a Starbucks across the street)
Very pleasant staff at check-in, loved the cookie. No complaints.
Sometime there was a Bellboy at the entrance to help with the luggage!! Every request had to be repeated 3-4 times
Location and staff Room size
Location is great- close to grand central station and to to many attractions. The bed was disappointing. I could feel the springs on the mattress, it is either very old, or poor quality, or both. I moved to the side closest to the wall and it helped.
Location Not a 4 star on any measure
The hotel staff was very guest friendly. I arrived by flight in the morning and thought to check my bags and went out for several hours. The lady staff was so nice. She told me there was room and checked me in the the morning!
Perfect location if you need to get in and out using Grand Central Station. Friendly staff - very accomodating in finding the right room/bed solution for me and my teenage son. Very clean. Great bed. Very hot, especially on upper floors - hot air rises! Kind of enjoyed the heat though!
Room and bathroom was very clean. Great staff. The internet TV did not work properly. There was no iron and ironing board in the room - you had to go to a common area to grab one. Strange.
Very compact but plenty adequate and very clean. Floor layout interesting. Filtered water available. Great location
Convenience and staff worked hard to meet all our needs Convenience to Grand Central Station and restaurant in hotel providing all 3 meals
This guest did not leave comments about this hotel.
Great room and the 27th floor terrace was amazing! Our tv was not working.
Great central location immediately adjacent to Grand Central Terminal. Staff were very police and the rooms and common areas were clean. Would definitely stay again and recommend to others.
Building is not so high, having a ballcony is a good value, the location is good, hotel is safe enough
The staff were really friendly and helpful, the rooms were spacious and well appointed,the location was great, handy to everything.
The room, on the 3rd floor overlooking the front entrance, was spacious by NY standards & well equipped. The room was very clean & the bed as very comfortable with a choice of pillows. Staff were helpful & polite. On the downside because the room was on the 3rd floor it was quite noisy during the night with refuse trucks & deliveries etc. NY is a busy place though so I don't think it's the hotels fault.
All of the staff were incredibly warm and engaging. The door man's guest engagement and sincere care for an outstanding experience was remarkable and memorable. That interaction alone would cause me to choose FiftyNYC on my next visit to New York.
Staff were very nice! Clean room!
room and towels wee clean and shower was pleasant. the wifi is expensive to purchase. reserved a king bed was told that i an only get room with the double. Heat was terrible in winter NYC could not get heat tried to change room but the heat situation was the same..
Hotel was fantastic. BIG, clean room, we had a Jr. Suite and the wine hour in the lounge was great. Considering the location and the price, I don't think we could have done better.
Helpful staff Error on booking + noisy
i loved the room and its furnishings i loved the location i loved the concierge staff i did not find the front desk staff particularly helpful or inclined to help with standard questions or requests the street noise on the 5th floor was pretty extreme, in so far as construction could be felt through the bed at all hours of the day and night.
The staff was outstanding! The room was large, clean and easy to do work on business projects, read and relax in. It was quiet. Convenient location with good restaurants nearby.
Very good rooms,large with plenty of space for three people in each suite. Good kitchen facilities within the suite with all amenities.Small bathrooms.The staff were excellent very helpful and friendly.
The location was perfect, and the staff was friendly and helpful. The room (suite) was spacious considering how small some NYC hotel rooms can be. Although this can't be avoided, the two elevators servicing all 23 floors were slow.
Location was great and staff were courteous. Decor is modern. Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.
They charge $14.95 for wifi in your room. The Lobby furniture is very old no back support. & Very saggy
The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests. I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan. I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating. I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk computer (labeled business center - very weak). The housekeeping service was very, very noisy each morning and the rooms weren't cleaned up to normal hotel standards.
Staff and room.
Whenever I visit NYC, I always stay at Affinia. Great hotel. Friendly staff, large clean rooms. Excellent location.
Older building, recently updated. Lots of charm, yet very modern. Location wad terrific. Hotel was spotless. Pillows on bed were small.
The rooms were large and well appointed. They were clean and quiet. A bit dark decor and lighting in the lobby area.
Great location and valet parking
Nice staff very helpful great experience front desk excellent would recommend highly
Clean and spacious room The only reason why i booked this hotel is for the rooftop and you guys completly ruined my stay by closing the rooftop for a private event the ONE day i booked. Good to know that no matter how much cash you shell out youll still get beat over the head because of rich people wanting to close off a whole area of a hotel. Horriible experience.
beautiful big rooms. excellent location. the service was not bad but not so kind, as you'd expect from this kind of hotel .
staff and location
Excellent facility and staff I forgot my razor and they gave me a free razor that made me bleed profusely! I can't fault them for my own mistake, but, please find better emergency razors for your guests Lombardy, everything else was perfect.
The size of the room was incredible, especially since the price was comparable to other, much smaller, rooms in the same area. You are basically getting a small apartment for the price of a regular hotel room. The building is quite old. If people have allergies or other aversions to older heating systems, etc., I would avoid this hotel.
The location was brilliant and the hotel was quality. The room was huge! The price on booking.com was great, wouldnt be that great if had to pay full price. The front desk were not all that accomodating. Mde us feel like we didnt belong there.
We were extremely pleased with the room -- unexpectedly luxurious. Very friendly helpful staff. Appreciated relatively inexpensive valet parking.
efficiency and courtesy of staff . Ideal location. value for money. Accommodation excellent room very comfortable very clean. We did however find the continental breakfast at the bistro poor. Not worth the money.
The room was large, larger than a typical hotel in NY. The bed was king size and very comfortable. Having a kitchenette was a pleasant surprise. Very quiet, also not typical in NYC. The room needs some sprucing up. Needs painting.
Good location, lux accomodation None, we loved it!
I was upgraded to an apartment which was designed as a home, with beatiful artwork, books etc. It made our stay very comfortable and enjoyable. The lack of plates in the continental breakfast
Beautiful decor, very comfortable, good sized room, friendly staff. When they knew we were coming for my birthday, they upgraded us from a room to a suite at no extra cost. Location is fantastic, close to everything.Would definitely recommend and will be returning for sure. No kettle in kitchen.
Best room I have ever had in New York, large clean and bright with a good size bathroom with a bath. The bar on the roof has amazing views of the city and is very pretty You cannot get a room before 3pm and even at 3pm they keep you waiting a further half an hour
The space of the suite. The bathroom is outdated.
Very spacious well equipped rooms. Great breakfast in the formidable penthouse 31st floor with a great view.
view from balcony overlooked dirty extractor fans
The cleaning wasn't good enough.The day of departure they knocked on our door at 8.45 am to ask when we would leave the room. That isn't good when you have the room until 12 on the departure day.
We thoroughly enjoyed our stay at the Kimberly Hotel. We found all the staff to be helpful and our suite was absolutely perfect for our wedding anniversary. The bed was too die for and very comfortable. The kitchenette was suitable for our needs and allowed us too store some food and drink in the fridge. The rooms were cleaned daily even though we didnt leave our room till after midday. The rooftop bar is also a lovely place to unwind at the end of the evening. An all round excellent hotel and we highly recommend staying here.
The staff was great. Rooms were clean and comfortable. Free Wifi and breakfast a real bonus! Close to subway stations. Great Location!! Construction noise next door is very annoying!!
Extremely friendly staff; super-clean rooms that were good in size for NYC and the workout facilities were clean. The usual hotel soaps, shampoos, etc. were all Aveda products, which were a nice touch. Reviews I'd read before booking said the breakfast was nothing special and that was accurate. It was a continental breakfast - coffee, juice, toast/bagels, yogurt and cottage cheese. For the price it would have been nicer to have at least cereal and/or oatmeal with milk as an option.
Staff was great. Location was perfect for us. We would stay there again Did not get king rooms. We were told it was upon request. Nothing in our paper work indicated this.
The staff is very helpful with whatever your needs are, the rooms are very clean and the hotels location is great. (5 min walk from 5th avenue) The breakfast was, as most hotels abroad, not up to norwegian standards.
Doorman - Matthew Kelly - excellent. Over crowded breakfast room.
It was a small hotel and very quiet. The breakfast needs some upgrading.
The hotel was in a great area, convenient to everything! It was a really nice hotel and staff were friendly and extremely helpful!
that it was a suite with a kitchenette
Complementary breakfast was was skimpy.
Very nice hotel, large room, and extremely pleasant staff. Hard to say it was a deal at $289/night, but it is NY. I've stayed in lousy places for $200/night, so I'd gladly take this option. I highly recommend.
Good sized room with good facilities. Friendly and efficient staff who made you most welcome. Lifts that were fast and efficient. Excellent internet facilities
Excellent staff, easy to get to the hotel, location couldn't be better breakfast wasn't good enoguh, some fruit or cereal would be apreciated
Low-key friendliness. Good for visitors, business people and solo travellers alike No wifi in room
The air condition was switched off because it was winter, resulting in extremely overheated rooms without any possibility of cooling. The staff offered a ventilator which was broken. Never will I ever go there again.
the bed was very comfortable ,nice and quiet in hotel, room was very small,but got upgraded to a suite.noisy on second floor from trafic.receptrion area could be up graded.not close to time square.
This hotel has a lovely atmosphere. The room while small was comfortable and really clean. The concierge was helpful
Large room, comfortable bed, convenient location, pleasant and helpful staff
Hi Guy's, I had a wonderful time the staff were so nice helpfull from the time we walked in to the hotel It was a big treat for my daughter 11years and me Can't wait to go back x Hazel
our room was amazing! and a great location. you need to pay for wi-fi
I did like the location and the fast check in. Room service was nice and fast! I did not like that I got a $30 per day upgrade and the room was still real small. Got a view of the side of another. Also, no shuttle to airport. Housekeeping didn't give extra towels at checkin as requested online. Wish I hadn't upgraded!
Great access to grand central station, i.e. don't even have to go outside. Beautiful modern lobby, with dedicated elevators, so short wait times. Nice rooms, modern. Black mildew inside shower curtain. Did not swap out all towels after first evening so had to have face cloths and hand towels delivered. Maids talking in hallway while cleaning rooms early in the morning (my biggest pet peave).
This location is awesome!!! Can not beat it! Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working
We were on the 36th floor and most of the elevators were broken during our stay. Was difficult getting to and from our room. We had to use the service elevator many times.
Location Cleanliness Restaurant organization Front desk layout
staff very helpful elevators out of svce at times
Great room. Clean. Comfy bed. Limited view.
proximity to train station, snack bar in lobby, restaurant just up from the lobby dirty bathroom floor, poor unkeep in bathroom--sloppy caulking around shower door, built-up crud around shower area, couldn't get into shower without walking directly under shower head. Worst problem was the "modern" touch light switches---couldn't leave a light on in the bathroom to see your way there in the middle of the night. Difficult to use all lights. Dark décor--depressing and dark wallpaper installed poorly--all you noticed were the seams in the wallpaper
Location Room smelled, they tried to not offer our booked room type. Even after calling and confirming the day of.
Very good ambiance in lobby and also bedroom. Very nice experience during entire stay. Closer access to all main attractions & restaurants in NewYork. Value for money in major city. No hotel valet parking so need to find other valet parking nearby.
Location was excellent. Lack of options in the neighbourhood for affordable food, unless you wish to tempt fate and eat from a cart of death on the street. Gave us some credit for our hot room. Room was hot, hot, hot. Ac could not keep up. Went down to front desk to ask for assistance. They tried to find a fan but could not( 2:30 am don't blame them). The next day we had to get maintenance up the next day and they found us a fan.
Very friendly staff , good breakfast and nice lounge in quiet atmo . ------------------
5- 8pm wine and cheese reception- great breakfast- walking distance from times square- small and charming classy hotel
Tradtional charm... Not chrome and glass. Had nice sunroom attached.. In Manhattan! No restaurant although goods ones right across the street.
The staff were helpful and always smiling which makes a huge difference. They even mended my handbag for me!!! The only slight issue I had was the lack of seating at breakfast and they need to look at some sort of sound proofing for the bedrooms at the front of the Hotel.
An excellent hotel in a quite location but was still close to the main attractions. It has good size rooms with large comfortable beds. The antique furnishings, pictures and large marble bathroom gave it a country house feel. The breakfast was very good, free wine and cheese early evening plus free internet access was a bonus. It only has one lift, but with only 99 rooms it's not a big deal.
A very quaint and clean hotel
It was a very nice hotel and wonderful location. We will recommend it to all our friends. We would have liked to have access to an ice machine. Every time we needed ice we had to call the front desk. A more friendly restaurant too. We were tourists and were dressed okay, but the restaurant staff treated us so poorly we left.
It in the center of ny More beger and more elegents
I liked the staff and the club room. The staff was very friendly and helpful. Never rude. I liked the location of the hotel. I liked how quick they brought you ice when you called. I didn't like the elevator. There is only one, and it is very slow.
Great location! Hotel was within walking distance of pretty much everything! Staff was extremely friendly & accomodating. when in NY again for fun, this would be the first place I would look to book. Not overpriced but still seemed like a luxury stay. Thanks Marriott! Nothing. the stay was amazing
Hotel was excellent! Everyone was very friendly and helpful. The room was very nice and clean with very comfortable bed. Very close to the sites. 10 minute walk from Rockefeller, 20 minute to Time Square. Very safe area, would definitely recommend.
Location beside central station, suite was big and had fridge and coffee maker which is essistial when u have been out shopping all day Could have drinks machine in lobby (bottle water etc)
Clean, confortable, well located and has everything you need (from iron to shampoo and shuttle) Has no access for wheelchairs and the stairs of the entrance are complicated if you have heavy luggage.
Staff very prompt, room was not as booked but problem was dealt with very quickly. Even though we were on the 16 floor it was still very noisy
Friendly clean and fantastic location
location the sink in the bathroom was too small.
Excellent Location for city break. View from room window.
the closeness to Grand central and the faclities of central New York could not be better bathrooms could do with an upgrade but a relatively minor problem
Very close to Grand Central Station and the Metro and also a good location for walking to many of the major attractions.
Simplicity Small room, but it's ok
plenty of room the road works but that's New York
Large suite but basic and near Grand Central and perfectly adequate for a city trip. Hotel needs a makeover. No double glazing so rooms at front has lots of traffic noise. No blankets in room or spare pillows. Old and tired! We asked concierge about travel detais on the subway and he simply shrugged his shoulders and left us to find out ourselves.