Overview

W New York

541 Lexington Avenue, New York, NY 10022, United States
+1 212 755 1200

RM 902+

Overall guest ratings

7.7/10 Good
Based on 1,605 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.7
  • 5.0

Good to know

  • Comfortable beds

Nearby

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    About

    In the center of the city that is the center of the universe, W New York is close to Grand Central Terminal, Times Square, Rockefeller Center, the Theater District and world-class shopping. Just steps away from anything and everything in midtown. W New York has the latest technology, creative catering, and innovative spaces—everything you need to make your meeting memorable and soirée spectacular. Where can you unwind? Workout at FIT or slip into Bliss49, NY’s hottest spa. Find your personal haven from the concrete cacophony of Manhattan in our 697 completely renovated guest rooms, suites and spa suites. Dive into the comfort of our pillow-top beds. Lounge in soft terry robes. Or curl up and take in a flick from our video/DVD library.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Wi-Fi
    • Child pool
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 1,582 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      8.6 "Easily accessible by car, said 86%."
    • 9.2 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.8 "Bar is amazing."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
      7.1 "Hotel security was great, thought 71%."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.0 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 4.5 "Rooms are not good."
      1.3 "87% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      4.7 "53% were unhappy with the view."
      3.8 "For 62%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      3.0 "70% had problems with the shower."
      4.3 "57% were disappointed with the minibar."
      0.7 "93% criticized the small bathroom."
      2.1 "79% said the bathroom was dirty."
      3.8 "62% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      0.7 "93% criticized the small bathroom."
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    Overall rating

    7.5 Good
    Based on 996 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Internet is average."
      5.9 "59% thought it was adequately priced."
    • 4.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.7 "63% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
      4.8 "52% were unhappy with the view."
      1.6 "84% thought they were poorly maintained."
      4.3 "For 57%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
      2.7 "73% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      2.3 "77% found problems with the furniture."
    • 3.2 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      1.7 "83% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      0.8 "92% criticized the small bathroom."

    Overall rating

    7.5 Good
    Based on 174 reviews
    • 9.7 "Terrific location."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "Good cleanliness."
    • 6.1 "Average value."
    • 4.6 "Rooms are not good."
      1.8 "82% said rooms were small."
    • 3.4 "Not very comfortable."
      1.8 "82% said rooms were small."

    Overall rating

    8.1 Excellent
    Based on 79 reviews
    • 9.5 "Terrific location."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.5 "Good vibe."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.6 "Average value."
    • 4.2 "Rooms are not good."
      1.4 "86% said rooms were small."
    • 3.0 "Quite uncomfortable."
      1.4 "86% said rooms were small."
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    Overall rating

    7.4 Good
    Based on 332 reviews
    • 9.6 "Terrific location."
    • 8.7 "Bar is amazing."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Average value."
      5.6 "56% thought it was adequately priced."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      1.1 "89% said rooms were small."
      3.7 "63% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      1.4 "86% thought they were poorly maintained."
    • 2.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      1.6 "84% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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