Overview

Magnuson Convention Center Hotel

522 West 38th Street, New York, NY 10018, United States
+1 212 405 1700

RM 692+

Overall guest ratings

6.7/10 Good
Based on 1,936 reviews

Review highlights

  • 8.5
  • 7.9
  • 7.8
  • 4.3

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Convention attendees and foodies alike will appreciate a stay at the Best Western Convention Center Hotel. Located on Midtown Manhattan's west side, it is just around the corner from the Javits Convention Center, and if you head 2.5 blocks west to Ninth Avenue, you can start a gastronomic exploration of a globe's worth of ethnic restaurants. (The 20-block stretch from 37th to 57th on Ninth Avenue is filled with places to experience international cuisine.) You can head to the Hudson River, less than 10 minutes from the hotel, and check out the views, or hoof it 15 minutes to the TKTS booth in Times Square to buy discounted day-of-show tickets. Madison Square Garden and Penn Station are both less than a mile away. The top-notch Intrepid Sea, Air & Space Museum, featuring a giant aircraft carrier and a cruise-missile submarine, is a 15-minute walk northwest of the hotel.

    The hotel runs a shuttle service to the airport for a surcharge, and provides tour assistance and luggage storage. Bicycle rentals are also available nearby. Discounted off-site parking rates are available. There is a 24-hour business center and computer station.

    Wherever you're heading, you can start the day out right with a complimentary continental breakfast, including eggs and freshly baked pastries. Stay in touch via complimentary wireless Internet access, provided throughout the hotel. Need to nosh? Satisfy your stomach with a midnight snack from the vending-machine room.

    In your guestroom, you can make yourself a relaxing cup of tea and watch free Showtime on the 40-inch TV. If you need to finish up work, you'll appreciate the ergonomic chair at the desk and the complimentary wired and wireless Internet access. And you can breathe easy – the Best Western Convention Center Hotel is entirely non-smoking.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Fitness centre
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Express check out
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 1,936 reviews
    • 8.5 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      9.8 "98% thought it was a great value."
    • 7.9 "Good location."
      9.5 "95% liked the proximity to sightseeing."
      9.2 "City centre within easy reach, said 92%."
      7.9 "Near to public transport, according to 79%."
      10.0 "100% thought it was easy to get to the train station."
      7.6 "Great parking, according to 76%."
      10.0 "Business sites within easy reach, said 100%."
      7.3 "73% enjoyed the restaurants & bars nearby."
    • 7.8 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 4.3 "Rooms are not good."
      2.1 "79% said rooms were small."
      4.8 "52% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      1.6 "For 84%, the rooms looked old."
      4.1 "59% said the bathroom was dirty."
      2.5 "75% thought the tv was sub-standard."
      1.6 "Air conditioning was criticized by 84%."
      3.6 "64% were disappointed with the minibar."
      4.7 "53% were unhappy with the view."
      4.3 "57% were unsatisfied with the kitchenette."
      1.5 "85% criticized the small bathroom."
    • 2.3 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.6 "94% didn't like the unstylish hotel."
      4.6 "54% criticized the plain hotel."

    Overall rating

    6.9 Good
    Based on 890 reviews
    • 8.5 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 7.9 "Good location."
      9.4 "94% liked the proximity to sightseeing."
      9.1 "City centre within easy reach, said 91%."
      7.6 "Near to public transport, according to 76%."
      8.1 "Great parking, according to 81%."
    • 7.8 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 4.6 "Rooms are not good."
      2.0 "80% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      2.4 "76% thought the tv was sub-standard."
      3.5 "65% were disappointed with the minibar."
    • 4.5 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 2.3 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.6 Good
    Based on 658 reviews
    • 8.7 "Very good internet connection."
      9.7 "97% thought it was a great value."
      8.3 "83% said the wifi quality was great."
    • 8.0 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      7.6 "Near to public transport, according to 76%."
      9.1 "City centre within easy reach, said 91%."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good breakfast."
      9.9 "99% were happy with the price of the breakfast."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 3.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      4.1 "59% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      3.7 "63% had problems with the shower."
    • 2.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."

    Overall rating

    6.0 OK
    Based on 116 reviews
    • 8.1 "Location is great."
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 4.8 "Not very clean."
      4.2 "58% thought it was rather dirty."
    • 4.6 "Not very comfortable."
      2.1 "79% said rooms were small."
    • 4.3 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.1 "79% said rooms were small."
    • 2.5 "Horrible vibe."
    View all review categories

    Overall rating

    7.0 Good
    Based on 271 reviews
    • 8.4 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
    • 7.8 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 7.8 "Good location."
      8.8 "City centre within easy reach, said 88%."
      9.6 "96% liked the proximity to sightseeing."
      7.9 "Near to public transport, according to 79%."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 4.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 4.6 "Rooms are not good."
      2.5 "75% said rooms were small."
      3.5 "65% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    View all review categories
    Good to know
    "Wonderful sightseeing"
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