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Hotel Indigo New York City - Chelsea

127 West 28th Street, New York, NY 10001, United States
+1 212 973 9000

RM 607+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

7.9/10 Good
Based on 1,564 reviews

Review highlights

  • 9.5
  • 7.4
  • 6.2
  • 6.2

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Follow the perfume of flowers and the unforgettable vision of high fashion to our unique boutique hotel on the cusp of two creative neighborhoods: the Hotel Indigo® New York City Chelsea hotel. Artwork throughout our space represents the diversity of our neighborhood, and you’ll find the fashion-forward everywhere in our décor — even the headboards have their own style. Our hotel is designed to provide a refreshing environment, with spa-inspired bathrooms and comfortable beds. Explore fantastic shopping and art galleries just steps away, or hang out in style at our rooftop bar (appropriately named The Roofbar) or grab a bite at STIX, where our dishes crafted from local ingredients attract an eclectic mix of guests and locals.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,564 reviews
    • 9.5 "Terrific location."
    • 7.4 "Good service."
    • 7.2 "Good cleanliness."
    • 6.7 "Internet is average."
    • 6.4 "Bar is ok."
    • 6.2 "Vibe was decent."
    • 6.2 "Rooms are ok."
    • 5.0 "Average amenities."
    • 4.7 "Disappointing food."
    • 3.1 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    8.0 Good
    Based on 719 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "Good cleanliness."
      7.1 "71% said rooms were clean."
      8.0 "80% thought it was clean."
    • 7.3 "Good service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.0 "Nice rooms."
      5.9 "Only 59% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      6.7 "67% said the view was so-so."
    • 6.9 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.1 "Vibe was decent."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Average amenities."
    • 5.0 "Food is average."
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    Overall rating

    7.7 Good
    Based on 469 reviews
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "High value."
      8.6 "86% were happy with the price of the breakfast."
    • 7.3 "Good cleanliness."
      7.8 "78% thought it was clean."
    • 7.2 "Good service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.9 "Vibe was decent."
    • 5.7 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.6 "For only 56%, the bathroom was ok."
      6.5 "Only 65% said the rooms were modern."
      6.7 "67% said the view was so-so."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.0 "Disappointing food."
    View all review categories

    Overall rating

    7.0 Good
    Based on 78 reviews
    • 9.5 "Terrific location."
    • 7.2 "Good service."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.3 "Average comfort."
      5.2 "For only 52%, the noise level was all right."

    Overall rating

    7.8 Good
    Based on 297 reviews
    • 9.7 "Terrific location."
    • 7.4 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      7.0 "70% appreciated the modern rooms."
    • 6.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.3 "Average comfort."
      5.7 "For only 57%, the noise level was all right."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 5.8 "Bar is ok."
    • 4.8 "Disappointing food."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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