Overview

Holiday Inn Express New York City Fifth Avenue

15 West 45th Street, New York, NY 10036, United States
+1 212 302 9088

RM 896+

Overall guest ratings

7.4/10 Good
Based on 2,366 reviews

Review highlights

  • 9.4
  • 7.9
  • 4.3
  • 3.0

Good to know

  • Clean rooms

Nearby

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    About

    Situated in New York's Broadway - Times Square neighborhood, this hotel is close to International Center of Photography, Rockefeller Center, and Grand Central Terminal. Area attractions also include Broadway and Chrysler Building.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 2,366 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.0 "Near to public transport, according to 90%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 7.8 "Internet works."
      7.1 "71% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.2 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.8 "52% complained about the bathroom."
      2.5 "75% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      3.9 "61% were unhappy with the view."
      3.6 "For 64%, the rooms looked old."
      4.3 "57% were disappointed with the minibar."
      4.5 "Air conditioning was criticized by 55%."
      4.7 "53% were unsatisfied with the kitchenette."
      4.1 "59% thought the tv was sub-standard."
      2.5 "75% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.9 "61% thought it was too noisy."
      4.5 "Air conditioning was criticized by 55%."
      2.5 "75% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      1.2 "For 88%, the lobby entrance was sub-standard."
      3.0 "70% criticized the unstylish hotel."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.2 "For 88%, the lobby entrance was sub-standard."
      0.2 "98% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      3.3 "67% found the grounds unpleasant."
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    Overall rating

    7.6 Good
    Based on 709 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.8 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.4 "Only 54% thought the shower was ok."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.3 "67% thought it was too noisy."
    • 3.0 "Horrible vibe."
      1.5 "For 85%, the lobby entrance was sub-standard."
      3.0 "70% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
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    Overall rating

    7.6 Good
    Based on 1,348 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Near to public transport, according to 92%."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      8.7 "87% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 8.0 "Very good internet connection."
      7.2 "72% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.3 "Breakfast is mediocre."
    • 3.8 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.6 "54% complained about the bathroom."
      2.6 "74% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      3.4 "66% were unhappy with the view."
      4.9 "Air conditioning was criticized by 51%."
      4.4 "56% were disappointed with the minibar."
      4.5 "55% had problems with the shower."
      3.8 "For 62%, the rooms looked old."
      4.6 "54% were unsatisfied with the kitchenette."
    • 3.4 "Vibe wasn't good."
      1.4 "For 86%, the lobby entrance was sub-standard."
      3.4 "66% criticized the unstylish hotel."
    • 2.7 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.3 "57% thought it was too noisy."
      4.9 "Air conditioning was criticized by 51%."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
      0.1 "99% complained about the elevator."
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    Overall rating

    6.5 Good
    Based on 23 reviews
    • 9.5 "Terrific location."
    • 4.0 "Rooms are not good."
      0.8 "92% said rooms were small."
    • 2.9 "Quite uncomfortable."
      0.8 "92% said rooms were small."

    Overall rating

    7.3 Good
    Based on 283 reviews
    • 9.3 "Terrific location."
    • 8.0 "Very good internet connection."
      7.2 "72% said the wifi quality was great."
    • 7.0 "Good service."
    • 5.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.6 "54% complained about the bathroom."
      4.3 "57% were unhappy with the view."
      2.3 "77% found problems with the furniture."
    • 3.0 "Quite uncomfortable."
      0.9 "91% said rooms were small."
    • 2.5 "Horrible vibe."
      1.2 "For 88%, the lobby entrance was sub-standard."
    • 2.4 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.2 "For 88%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    data provided by TrustYou

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