Overview

Hilton Garden Inn New York/Central Park South-Midtown West

237 West 54th Street, New York, NY 10019, United States
+1 212 253 6000

RM 955+

Overall guest ratings

8.4/10 Excellent
Based on 5,047 reviews

Review highlights

  • 9.7
  • 8.4
  • 8.0
  • 4.3

Good to know

  • Clean rooms
  • Comfortable beds
  • Wonderful sightseeing

Nearby

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    About

    The stylish Hilton Garden Inn New York/Central Park South-Midtown West hotel boasts a central location in the heart of Midtown Manhattan, offering easy access to a wealth of shopping opportunities, restaurants, bars and entertainment. Our friendly and modern hotel boasts close proximity to world-famous NYC attractions, including Central Park, Times Square and the Empire State Building. Shop in designer stores on Fifth Avenue and discover eateries, bars and shopping at Columbus Circle. Take in a musical or Broadway show or hire a bicycle and explore leafy Central Park. Soak up the quaint, European-style ambience of the West Village, home to vibrant sidewalk cafes, boutiques and specialty food stores or marvel at contemporary paintings and sculptures in the Museum of Modern Art Unwind in a spacious and stylish guest room and enjoy a fantastic range of amenities, including complimentary internet access, a 40-inch LED TV, a microwave and a mini-refrigerator. Inviting suites are also available at this Midtown Manhattan hotel, offering additional space and amenities - ideal for families or longer stays. Enjoy tender steaks and juicy burgers in the relaxed atmosphere of Empire Steakhouse, which features a stylish, open sidewalk bar or enjoy breakfast, lunch and dinner in your guest room with Room Service. Buy snacks and travel essentials from the 24-hour Pavilion Pantry® and maintain your exercise regime in the complimentary 24-hour fitness center. Fax documents and check emails in the complimentary 24-hour business center and hold an event or celebration with two flexible meeting spaces and contemporary A/V technology

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    Hilton

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 5,047 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.1 "71% were happy with the room service."
      7.3 "73% said the booking process went smoothly."
      7.0 "70% found the restaurant service to be one of the best."
      7.8 "Management was excellent, said 78%."
      8.9 "Hotel security was great, thought 89%."
      10.0 "100% said the recreation staff was great."
      8.0 "80% were impressed by the valet service."
    • 8.0 "Generally very clean."
      7.8 "78% said rooms were clean."
      8.7 "87% thought it was clean."
      7.0 "70% said that wellness & sports facilities were clean."
    • 7.3 "Internet works."
      9.3 "93% thought it was a great value."
    • 6.5 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
      5.6 "56% thought the minibar was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      5.9 "59% thought the bathroom was big enough."
    • 4.3 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    Based on 2,624 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
    • 6.9 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.6 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.1 "Only 61% thought the shower was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      5.5 "55% thought the minibar was ok."
    • 6.3 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was luxurious."
    • 5.8 "Average comfort."
    • 4.0 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    Based on 1,514 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Bar is amazing."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.1 "Internet works."
      9.0 "90% thought it was a great value."
    • 6.2 "Vibe was decent."
    • 5.5 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.9 "59% thought the bathroom was big enough."
      5.5 "55% thought the minibar was ok."
      6.6 "Cleanliness of the bathroom was average, said 66%."
      5.7 "Only 57% thought the shower was ok."
    • 4.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.9 "51% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
    • 4.3 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      3.5 "For 65%, the lobby entrance was sub-standard."
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    Overall rating

    8.6 Excellent
    Based on 201 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 6.6 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.1 "89% complained about the elevator."

    Overall rating

    8.3 Excellent
    Based on 706 reviews
    • 9.8 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.6 "Internet works."
      9.4 "94% thought it was a great value."
    • 7.3 "High value."
      9.4 "94% thought it was a great value."
    • 6.2 "Vibe was decent."
    • 6.0 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.3 "Only 53% thought the shower was ok."
      5.4 "54% thought the minibar was ok."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 5.9 "Average comfort."
    • 4.1 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    ready at check
    room was small
    location was good
    corner coffee
    central park
    walk to times
    elevators were slow
    steps away
    right next to time square
    great location
    long waits
    excellent price value
    location near central
    close to subway
    wait for each elevator
    clerks to the housekeeping
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