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Four Points by Sheraton Manhattan Chelsea

160 West 25th Street, New York, NY 10001, United States
+1 212 627 1888

RM 545+

Overall guest ratings

8.0/10 Good
Based on 1,535 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.1
  • 4.9

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

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    About

    Stay close to the action in one of New York City’s hippest neighborhoods. You won’t need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation. Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don’t forget the free stuff, like High Speed Internet Access and bottled water. Everything about our hotel is clean—the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Room service
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,535 reviews
    • 9.7 "Internet works perfectly."
    • 9.3 "Terrific location."
    • 9.1 "World class service."
    • 5.7 "Rooms are ok."
    • 5.1 "Average comfort."
    • 4.9 "Disappointing food."
    • 2.5 "Awful breakfast."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 291 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 9.2 "Terrific location."
    • 6.0 "Bar is ok."
    • 6.0 "Rooms are ok."
    • 5.7 "Average comfort."
    • 4.2 "Disappointing food."

    Overall rating

    8.0 Good
    Based on 1,074 reviews
    • 9.8 "Internet works perfectly."
      9.6 "96% said the wifi quality was great."
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 4.9 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.2 "68% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      0.0 "100% were disappointed with the minibar."
      2.2 "Air conditioning was criticized by 78%."
      3.0 "70% had problems with the shower."
      3.7 "For 63%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
      4.2 "58% said the bathroom was dirty."
    • 4.9 "Disappointing food."
    • 4.5 "Not very comfortable."
      1.2 "88% said rooms were small."
      4.2 "58% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      1.7 "83% criticized the small bathroom."
    • 2.4 "Awful breakfast."
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    Overall rating

    7.6 Good
    Based on 92 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 6.0 "Rooms are ok."
    • 5.5 "Average comfort."

    Overall rating

    7.9 Good
    Based on 76 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 5.8 "Rooms are ok."
    • 5.3 "Average comfort."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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