Overview

Four Points by Sheraton Manhattan Chelsea

160 West 25th Street, New York, NY 10001, United States
+1 212 627 1888

RM 968+

Overall guest ratings

8.0/10 Good
Based on 1,451 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.2
  • 5.7

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service

Nearby

    show all

    About

    Stay close to the action in one of New York City’s hippest neighborhoods. You won’t need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation. Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don’t forget the free stuff, like High Speed Internet Access and bottled water. Everything about our hotel is clean—the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.

    Less More
    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Room service
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,451 reviews
    • 9.7 "Internet works perfectly."
      9.6 "96% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      7.2 "Great parking, according to 72%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "City centre within easy reach, said 86%."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 7.5 "Good bar."
    • 5.9 "Rooms are ok."
      6.5 "65% said the view was so-so."
      5.7 "Only 57% thought the furniture was functional."
    • 5.7 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.2 "Average comfort."
    • 2.7 "Disappointing wellness & sports facilities."
      3.0 "70% didn't like the fitness area."
    View all review categories

    Overall rating

    7.8 Good
    Based on 246 reviews
    • 9.6 "Terrific location."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 7.6 "Good bar."
    • 7.6 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 6.0 "Rooms are ok."
    • 5.4 "Average comfort."

    Overall rating

    8.0 Good
    Based on 1,001 reviews
    • 9.8 "Internet works perfectly."
      9.7 "97% said the wifi quality was great."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.3 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 5.7 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.9 "Air conditioning was criticized by 71%."
      3.6 "64% were disappointed with the minibar."
      3.7 "For 63%, the rooms looked old."
      4.5 "55% said the bathroom was dirty."
      3.1 "69% criticized the small bathroom."
      3.6 "64% had problems with the shower."
    • 4.2 "Not very comfortable."
      1.8 "82% said rooms were small."
      5.0 "For only 50%, the noise level was all right."
      2.9 "Air conditioning was criticized by 71%."
      3.1 "69% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    Based on 101 reviews
    • 9.5 "Terrific location."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 6.4 "Rooms are ok."
    • 5.6 "Average comfort."

    Overall rating

    7.9 Good
    Based on 101 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 7.7 "High value."
    • 7.5 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.0 "Rooms are ok."
    • 5.8 "Vibe was decent."
    • 5.4 "Average comfort."
    View all review categories
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    uptown and downtown
    tried to assist
    empire state
    chelsea
    size for nyc
    great location
    beds were incredibly
    double beds
    card member
    quick to make
    loved dog
    screaming out loud
    nice bar downstairs
    More

    Photos
    Map

    Map

    Close