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DoubleTree by Hilton Hotel Metropolitan - New York City

569 Lexington Avenue, New York, NY 10022, United States
+1 212 752 7000

RM 495+

Overall guest ratings

7.7/10 Good
Based on 5,698 reviews

Review highlights

  • 9.5
  • 9.0
  • 4.8
  • 4.8

Nearby

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    About

    The DoubleTree by Hilton Metropolitan in New York City is located at 569 Lexington Avenue in the heart of the East Side. Its central location offers easy access to the city. The Double Tree's art deco building gives it a classic look on the outside, but the rooms, all of which were renovated in 2012, offer modern comforts with sleek decor, WiFi and large work desks. Once inside, the hotel's warm atmosphere and friendly staff make visitors feel instantly welcome. The hotel has twenty-four hour business and fitness centers and an on-site restaurant. Concierge service is available to help visitors purchase theater tickets or anything else they need, and the Doubletree also offers sightseeing tours.

    Nearby Attractions

    Times Square is less than a mile from the hotel and is the perfect destination for anyone who wants a distinctly New York City experience. Here high-end shopping, theaters and museums sit side by side. Families can explore FAO Swartz and M+M World. Central Park is also nearby, where you can relax among lush greenery and watch street musicians perform. Or visit the Metropolitan Museum of Art to see its impressive art collection from all over the world. Travelers more interested in modern art can visit the MoMA, which is also less than a mile from the hotel. The DoubleTree makes the perfect place to stay on a trip to New York.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Cribs available
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 5,698 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 6.6 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.6 "Only 56% found the restaurant service to be good."
    • 5.6 "Bar is ok."
      6.0 "Alcoholic drinks were not bad, according to 60%."
    • 5.1 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      3.6 "64% complained about the elevator."
      2.9 "71% thought the facilities needed updating."
    • 3.7 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    Based on 2,849 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% thought it was easy to get to the train station."
      8.5 "Easily accessible by car, said 85%."
    • 9.0 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 6.5 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.3 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 5.9 "Average value."
      5.7 "57% thought it was adequately priced."
      6.3 "The price was ok for 63%."
    • 5.2 "Bar is ok."
    • 4.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      2.9 "71% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      4.0 "For 60%, the lobby entrance was sub-standard."
      3.5 "65% criticized the unstylish hotel."
    • 4.1 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    Based on 1,424 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 7.0 "Good cleanliness."
    • 6.9 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 5.5 "Bar is ok."
    • 5.3 "Average value."
      5.5 "55% thought it was adequately priced."
    • 4.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      2.7 "73% thought the facilities needed updating."
      3.9 "61% complained about the elevator."
    • 4.5 "Rooms are not good."
      4.0 "60% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
      0.8 "92% criticized the small bathroom."
      3.5 "For 65%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      3.2 "68% were unhappy with the view."
      3.8 "62% said the bathroom was dirty."
      4.3 "57% had problems with the shower."
      3.2 "68% found problems with the furniture."
      0.0 "100% were unsatisfied with the kitchenette."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.8 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
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    Overall rating

    7.1 Good
    Based on 341 reviews
    • 9.3 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 6.0 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.8 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.0 "Rooms are ok."
      2.9 "71% complained about the bathroom."
      4.9 "51% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.7 "For 63%, the rooms looked old."
    • 4.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.5 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.8 "Breakfast is below average."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,082 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.9 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 6.2 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
    • 5.7 "Average value."
      6.2 "62% thought it was adequately priced."
      6.8 "The price was ok for 68%."
    • 5.6 "Bar is ok."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.0 "Internet is average."
      6.2 "62% thought it was adequately priced."
    • 4.5 "Vibe wasn't good."
      4.4 "For 56%, the lobby entrance was sub-standard."
      3.3 "67% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      3.8 "62% complained about the elevator."
      2.6 "74% thought the facilities needed updating."
    • 3.4 "Breakfast is below average."
      1.4 "86% said the breakfast was too expensive."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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