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InterContinental Nairobi
Best Reception

City Hall Way, Nairobi 00200, Kenya
+254 203 200 000

RM 628+

Overall guest ratings

8.4/10 Excellent
Based on 407 reviews

Review highlights

  • 10.0
  • 9.3
  • 5.1
  • 5.0

Good to know

  • Friendly service
  • Comfortable beds

Nearby

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    About

    A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament buildings, Kenyatta International Convention Centre and walking distance to government offices. Select from a wide range of local and international cuisine both indoor and outdoor. Unwind with a massage in our health club and enjoy the sauna steam bath Jacuzzi, gym or take a dive into the heated pool. Explore the Kenyan culture in the national museums, art centers, national parks and the Maasai market

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 407 reviews
    • 10.0 "Excellent pool."
    • 9.3 "Excellent breakfast."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 8.8 "Good value."
    • 8.8 "Location is great."
    • 5.1 "Average amenities."
    • 5.0 "Rooms are ok."
    • 4.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.5 "Disappointing wellness & sports facilities."
      1.7 "83% didn't like the fitness area."
    • 2.2 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 56 reviews
    • 9.1 "World class service."
    • 5.8 "Average amenities."
    • 5.3 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 154 reviews
    • 9.0 "World class service."
      8.9 "89% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 4.4 "Rooms are not good."
    • 3.9 "Vibe wasn't good."

    Overall rating

    8.0 Good
    Based on 195 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.4 "Location is great."
    • 4.9 "Rooms are not good."
    • 4.3 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

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