Overview

Sheraton Ambassador Hotel

Ave. Hidalgo 310 Oriente, 64000 Monterrey, NL, Mexico
+52 818 380 7000

RM 303+

Overall guest ratings

7.8/10 Good
Based on 324 reviews

Review highlights

  • 8.3
  • 7.6
  • 4.9
  • 4.1

Good to know

  • Comfortable beds

Nearby

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    About

    In the heart of Monterrey, the Sheraton Ambassador Hotel offers a prime location for today's business traveler. Our friendly staff will put you at ease, recommending local restaurants and activities. You can even take care of a car rental onsite. Stay active with Sheraton Fitness, as well as tennis and racquetball courts. Relax in our beautiful outdoor pool or solarium. Gather with friends or colleagues for dinner at our restaurant or a drink at our bar. All rooms now feature wireless High Speed Internet Access at a fee, HD LCD TVs, and the Sheraton Signature Sleep Experience. Stay connected to friends and family with computer workstations in the heart of the lobby. 11 meeting rooms are available for meetings and conventions, offering a combined 10,200 square feet of space. Our Grand Ballroom is ready to welcome up to 750 people for whatever type of event you are planning. The Sheraton Ambassador Hotel is a great place for your next meeting or convention, offering stylish comfort and total convenience.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 324 reviews
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "High comfort."
      7.8 "78% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.2 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 4.1 "Value below average."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 3.0 "Horrible pool."
    • 1.6 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 81 reviews
    • 7.4 "High comfort."
      7.7 "77% said the beds were comfortable."
    • 7.1 "Good service."
    • 6.1 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 106 reviews
    • 8.4 "Location is great."
    • 8.0 "Comfort level is high."
      8.5 "85% thought rooms were spacious."
    • 6.7 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 6.5 "Rooms are ok."
    • 5.2 "Average cleanliness."

    Overall rating

    7.0 Good
    Based on 64 reviews
    • 8.5 "Location is great."
    • 6.9 "Service is ok."
    • 6.0 "Rooms are ok."
    • 3.3 "Vibe wasn't good."

    Overall rating

    7.5 Good
    Based on 71 reviews
    • 6.5 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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