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When arriving we were told we didnt have a room that we had lready reserved. They then contacted another hotel and moved us there. When arriving at the next hotel we were told they didnt have the room that YVE said they had for us. The desk at YVE assured us the hotel we were moved to had a room with 2 double bed waiting. Come to find out that was a lie. We had to give our teenage kids roll away bed and crowd the room. All around a mess and inconvienience we did not need at 9:30 pm. I will never attempt to stay at YVE again, even if it was free!! They suck.
Bar staff really stepped up to meet our needs whether or not requests applied to them
Rejoicing with GRATITUDE for superb access to the Arena, Port, and Beach!
"Rooms were nice Food and service in the bar were excellent Parking situation was inconvenient and expensive. The elevator situation is a disaster
great location small bathroom loud air conditioner
Revamped lobby since 2015. The restaurant/bar is great. Free cofffe in mornings and cocktail in evening. Room is clean. It's small but works fine for 1 or 2 travelers. Good access to downtown and easy to get to south beach. Staff this time was much more welcoming than 1 year ago. No complaints. I wouldn't say it's romantic or water front. May not be a great place for beach goers (small room and bathroom) I could imagine sand getting everywhere. Bathrooms are small and not sure fan works.
Location! The room and the bathroom was way too small, the window was above our sight so couldn't see anything outside. I would not suggest anyone stay there. I did not enjoy my stay at all.
When I got to hotel they had no reservation for me. I had my confirmation number and voucher to show I had paid for room and they had no record of it. They were full and initial said they could not find a room . This was very distressing because after a long day of work and travel I needed to get to into my room to prepare for an extremely important interview scheduled for early next morning . I am a young single woman and had never been to Miami so was unsure of where to go not knowing the area. After a stressful hour or more of waiting finally got the last room in hotel. The hotel staff were friendly but it was an extremely stressful situation. The interview following morning was most important for my future.
Very close to Metro (People Mover) for Little Havana. Happy hour in the hotel lobby bar includes one complimentary alcoholic beverage. Concierge was very helpful as was the staff, and very friendly. Shuttle services are available to take you to the port/ships and can be scheduled according to your needs. Rates vary depending upon how many people are scheduled to shuttle at that time, but reasonable (for 2people - $6 each). Close to 7-11, grocery stores, downtown Miami and restaurants. Would definitely stay again.
Room was clean, staff were nice and professional Bathroom size was small almost like a cruise ship of airplane
Clean hotel. Clean updated room They could not find my reservation I booked through Kayak. No record of it in their computer. This caused a delay in access to my room. At times the lobby was a bit noisy with loud music
Shopping center with restaurants in close proximity of the hotel. The staff was very accommodating with our early arrival. Did not communicate the distance from the port of Miami.
The beds were not comfortable. Pillows were too soft I tossed and turn all night. woke up every 2 hours. not good . for the money
We were able to check in at 6am The restaurant night crew has terrible customer service. They play obvious favorites with the customers too. This nearly ruined the whole experience.
This is a great hotel in a great location. We stayed here for 1 night before our cruise. The hotel is right across the street from bayside marketplace. We walked over for dinner and a little shopping. The hotel is very close to the cruise port and we were able to see the ships the next morning from the hotel window. The wifi is weak, but it was free. I thought breakfast was included, but it wasn't, so we walked over to bayside again to eat.
Upon our arrival and we stayed an extra day , there is a parking fee of $33 bucks a day plus a $2.00 valet fee . I paid 40% of a one day stay for my car . However ... I recommend the restaurant in lobby .. Very good and ask for Beatrice to wait on you . She was fantastic !!!! Parking fees and forced valet feed
Front desk staff were all very helpful and friendly. Location is great for a stay before or after a cruise. Shops and restaurants within walking distance.
Good location. Beds was super comfortable. The AC, it was freezing outside and inside the room the AC was on and it was even cooler than outside!
Very friendly n helpful staff Old. Need update
Location to go ahead to port of Miami Only problem, my credit card, machine couldn't read, woman would not punch number in manually.
Location Smell like wet, found roaches in the room lots of noises at night, Ac didn't work properly
The property is in a great spot if you are on an overnight before a cruise.
The Miami Sun Hotel was great for the price. Located near so many sights and attractions. No frills and cozy. The staff was amazing, friendly and accommodating. i would most certainly stay here again.
Cheap and conveniently located. There is not parking. I paid for parking on this place next to the hotel and they stole my money since two different persons charged me for the same service and they got upsed so I had no choice.
Location was good Smelled rusty, small room with little ac, bathroom and TV (15 inch)in room.
The hotel was near free transportation. I was put off by the homeless people that they let sleep in the lobby on a routine basis. Very questionable people seemed to come and go upstairs. I got three very nasty insect bites on my arms while sleeping. There was no parking.
The staff was very friendly and helpful The room was not clean at all, grime in the shower and a used wash cloth was over the curtain rod. There was a roach trap under the sink, air-condition was never cold.
It is a horribe hotel! Smells, pristitutes, homeless and junkies! everything!
This is exactly what I wanted in terms of money. It was "almost" free - and for somebody who really wants to save money - this is a prefect opportunity!!! I am currently unemployed, and I had to spend a day in Miami. I can't afford anything...I Was confident I'd never find a hotel under 100 dollars for one person. However, this one was 50.00 dollars and for two people, which is roughly 25 dollars per person - right in the middle of business district!!! Hey, the most important thing that we all need - privacy - it was there. In addition, although the place looked very poor, the staff was friendly and helpful. It didn't feel very clean, although there wasn't any garbage on the floor. I guess, the walls and floor are just old. But it's not a big deal to me. Roaches are part of nature, but my culture taught me to feel disgusted at their sight. So, that was a little disgust. a few roaches, no toothpaste, and a little tiny shower - is the only discomfort, which is very tolerable for just $25 per person.
I like the fact that it is cheap. Of course I got what it takes to be in a cheap hotel It was good for the price, but it is a very very very old hotel. Let's keep it like that.
it was close to evrything in downtown /port of miami I did not like a anything from this hotel it was dirty and it wasnt confortable....
The price was right. The facility showed signs of recent renovation and care. The staff was helpful and friendly. It was clean. Little noisy at night - the tile floors didn't help. Our bed squeeked and we moved. Still, for the price, I would do it again, because it was not run down and was clean.