Overview

Hotel Riverside

No 74, Jalan Sulaiman, Mersing 86800, Malaysia
+60 7798 2589

RM 84+

Overall guest ratings

5.8/10 OK
Based on 640 reviews

Review highlights

  • 9.3
  • 3.6
  • 2.8
  • 2.7

Good to know

  • Close to public transport

Nearby

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    Amenities

    • Internet
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 640 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.1 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.4 "Unfriendly atmosphere, according to 86%."
      3.3 "67% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      2.5 "75% said rooms were dirty."
      1.9 "81% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
      2.6 "74% said rooms were small."
      2.5 "75% had problems with the shower."
      4.3 "Air conditioning was criticized by 57%."
      4.0 "For 60%, the rooms looked old."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 2.0 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      0.6 "94% thought it was too noisy."
      2.6 "74% said rooms were small."
      4.3 "Air conditioning was criticized by 57%."
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    Overall rating

    5.6 OK
    Based on 320 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      8.5 "City centre within easy reach, said 85%."
    • 6.0 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      2.8 "72% said rooms were dirty."
      2.1 "79% didn't like the uncomfortable beds."
      2.5 "75% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.8 "72% said rooms were small."
      4.1 "59% said the bathroom was dirty."
    • 2.8 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      4.1 "59% said the bathroom was dirty."
    • 2.1 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      0.5 "95% thought it was too noisy."
      2.8 "72% said rooms were small."

    Overall rating

    5.9 OK
    Based on 230 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 3.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      2.6 "74% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      2.2 "78% didn't like the uncomfortable beds."
      3.9 "61% said the bathroom was dirty."
      1.3 "87% thought they were poorly maintained."
      2.2 "78% said rooms were small."
    • 2.7 "Horrible vibe."
    • 2.7 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
    • 2.1 "Quite uncomfortable."
      2.2 "78% didn't like the uncomfortable beds."
      0.5 "95% thought it was too noisy."
      2.2 "78% said rooms were small."
    View all review categories

    Overall rating

    6.0 OK
    Based on 89 reviews
    • 9.3 "Terrific location."
    • 6.0 "Service is ok."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      2.0 "80% didn't like the uncomfortable beds."
      2.4 "76% said rooms were dirty."
      2.5 "75% complained about the bathroom."
    • 2.3 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
    • 2.1 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
    View all review categories
    Good to know
    "Close to public transport"
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